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ASSIGNMENT 1 FRONT SHEET
Qualification BTEC Level 5 HND Diploma in Computing
Unit number and title Unit 3 : Professional Practice
Submission date 29/09/2021 Date Received 1st submission
Re-submission Date Date Received 2nd submission
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List of figures: Figure 1: Communication skills ..................................................................................................................................... 5 Figure 2: Verbal communication skills .......................................................................................................................... 6 Figure 3: Non-verbal communication ........................................................................................................................... 7 Figure 4: Time management skills ................................................................................................................................ 9 Figure 5: Trong Dong Linh Dam Park .......................................................................................................................... 11 Figure 6: Yen So Park .................................................................................................................................................. 12 Figure 7: WBS for the event ............................................................................................ Error! Bookmark not defined. Figure 8: First Day Agenda .............................................................................................. Error! Bookmark not defined. Figure 9: Second Day Agenda ......................................................................................... Error! Bookmark not defined. Figure 10: Third Day Agenda ........................................................................................... Error! Bookmark not defined. Figure 11: Final Day Agenda ........................................................................................... Error! Bookmark not defined. Figure 12: Task in Poject Plan 365 .............................................................................................................................. 14 Figure 13: PP 365 ........................................................................................................................................................ 15 Figure 14: GANTT chart ............................................................................................................................................... 16 Figure 15: Estimated Budget....................................................................................................................................... 17 Figure 16: Slide introduction........................................................................................... Error! Bookmark not defined. Figure 17: List of slide ................................................................................................................................................. 18 Figure 18: Goals of event ............................................................................................................................................ 19 Figure 19: Event goals ................................................................................................................................................. 20 Figure 20: Preparation agenda ................................................................................................................................... 21 Figure 21: Day 1 agenda ............................................................................................................................................. 22 Figure 22: Day 2 agenda ............................................................................................................................................. 23 Figure 23: Day 3 agenda ............................................................................................................................................. 24 Figure 24: Day 4 agenda ............................................................................................................................................. 25 Figure 25: GANTT chart ............................................................................................................................................... 26 Figure 26: Estimated budget ....................................................................................................................................... 27 Figure 27: End of slides ............................................................................................................................................... 28 Figure 28: Problem solving ......................................................................................................................................... 31 Figure 29: Problem solving techniques ....................................................................................................................... 32 Figure 30: 5 Why ......................................................................................................................................................... 33 Figure 31: Fishbone Diagram ...................................................................................................................................... 34 Figure 32: Critical reasoning ....................................................................................................................................... 36 List of table: Table 1: Table of problems during the event.............................................................................................................. 35 Table 2: RCA method .................................................................................................................................................. 37 Table 3: Team role .......................................................................................................... Error! Bookmark not defined. Table 4: Team evaluation................................................................................................ Error! Bookmark not defined.
A. Introduction
In this report, I will show the enssential skill to be more success in life and work. These skill include
communication skill, problem-solving skill, time management skill and critical reasoning skill. All will
be discuss specifically in this report and these skill will be demonstrate through a group work.
LO1: Demonstrate a range of interpersonal and transferable communication skills to a target audience P1: Demonstrate, using different communication style and formats, that you can effectively design and deliver a training event for a given target audience. I. Definition and the importance of communication skills:
1. Definition : Communication skill is the act of tranferring information from one entity to another
with the good use of signs, symbols and rules. Communication include vocally, written, visually or
non-verbally. In reality, it often a combination of several of these (Anon., n.d.).
Figure 1 : Communication skills
Communication skills involve speaking, listening, observing and empathizing. It is necessary to
understand how to communicate by phone, face-to-face interactions, digital communications
such as media and email (Khullar, 2020).
communication, also it is often used in clarification. This skill help to extract more information and it
a useful way to maintain a conversation (Anon., n.d.).
III. Non-verbal communication:
Non-verbal communication refer to the transfer of information via usingfacial expressions, the tone
and pitch of the voice, gestures displayed via body language and the physical distance between
communicators (Anon., n.d.).
For example: arms crossed over chest (gesture indicating defensiveness or stress), Covering mouth (gesture used to hide a smile or frown).
Figure 3 : Non-verbal communication
Those non-verbal signals provide clues and some useful information and meaning over and above
verbal communication. Non-verbal communication existed around 70 - 80% of communication based
on some estimates. (Anon., n.d.).
Using non-verbal communication helps people to:
➢ Ensures or modify what is said in word
➢ Provide information about others emotional state
➢ Define or ensure peoples relationship
➢ Regulate the flow of communication
IV. Communication in my group:
During the group work, my team communicates by using Google Meet and Discord. We cannot have
face to face communication due to the geographical distance of each members in group and the
COVID- 19 pandemic. During the conversation we fully utilized both verbal and non-verbal
communication by talking, send message, texting in the chat box. Also we used body language to
better express the information we want to convey and to attract attention to make the meeting less
bored. Thanks to the good uses of both verbal and non-verbal communication, all members in group
has been successfully understood each other’s ideas and complete task correctly and quickly.
P2: Demonstrate that you have used efective time management skills in plaining an event. I, Definition and importance of time management skills
Definition: Time management skills refer to the ability to use your time productively and effectively.
Having a good time management allows you to work smarter and more effecitve so that you take less
time to do a task even if the lack of time and high pressures. Having a poor time management will
cause tress and working inefficient (Team, n.d.).
II, Planing a training event:
Name of group : Group 6
Members
- Tran Doan Dung
- Mai Minh Hieu
- Phan Trung Nguyen
- Khieu Van Hoang
- Ngo Viet Nhat Duy
Goal of the event
- Expanding awareness about the importance of AI in life.
- Provide a full range of basic knowledge related to AI.
- Improve skills in search algorithms without feedback, heuristic search methods, methods of
finding solutions satisfying constraints, reasoning methods on propositional logic.
Participants
Programmers, Software Engineers, System Programmers, Testers, Managers.
Time : From 1st^ November 2021 to 4th^ November 2021 (Duration: 4 Day)
Place:
Workshops and Coaching sessions : Trong Dong Linh Dam Park (Linh Dam peninsula swimming
pool, Linh Dam Peninsula Park, Hoang Mai, Hanoi)
Figure 5 : Trong Dong Linh Dam Park
- List of figures:................................................................................................................................................................
- A. Introduction
- LO1: Demonstrate a range of interpersonal and transferable communication skills to a target audience
- training event for a given target audience. P1: Demonstrate, using different communication style and formats, that you can effectively design and deliver a
- I. Definition and the importance of communication skills:
- II. Verbal communication:.....................................................................................................................................
- III. Non-verbal communication:
- IV. Communication in my group:
- P2: Demonstrate that you have used efective time management skills in plaining an event.
- I, Definition and importance of time management skills
- II, Planing a training event:
- LO2: Apply critical reasoning and thking to a range of problem-solving scenarios
- P3: Demonstrate the use of different problem-solving techniques in the design and delivery of an event.
- 1, Definition and the importance of problem solving:
- 2, Some techniques and tools for the problem solving:
- 3, Problem and solution in the training event:
- P4: Demonstrate that critical reasoning has been applied to a given solution.
- 1: Definition and the importance of critical reasoning:
- 2: Apply to a given solution:
- Performance evaluation:
- Conclusion:..................................................................................................................................................................
- Critical evaluation:
- References:
- Bibliography
- Figure 7 : Task in Poject Plan
Figure 9 : GANTT chart
Estimated Budget:
Figure 10 : Estimated Budget
Figure 12 : Goals of event
Figure 13 : Event goals
