McGraw-Hill Technology Education © 2006 by the McGraw-Hill Companies, Inc. All rights reserved.
11
INFORMATION
SYSTEMS
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Information Systems-Information Technology-Lecture Slides, Slides of Information Technology
Anjali Kakkad delivered this lecture at Chhattisgarh Swami Vivekanand Technical University for Information Technology course. It includes: Inofrmation, System, Competencies, Organizational, Flow, Functions, Transaction, Processing, Accounting, Management
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2011/2012
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INFORMATION
SYSTEMS
Docsity.com
CE06_PP10-
Competencies (Page 1 of 2)
Explain how organizations can be structured according to the five functions and three management levels
Describe how information flows in an organization
Distinguish among a transaction processing systems, a management information system, a decision support system, and an executive support system
CE06_PP10-
Organizational Information Flow
and Functions
Page 308
Information flows vertically and horizontally throughout an organization Information Systems support the natural flow of information within organization Organizations can be viewed from a functional perspective and include: Accounting Marketing Human Resources Production Research Docsity.com
CE06_PP10-
Five Functions of an Organization
CE06_PP10-
Information Flow (Page 1 of 2)
Each level of management has different information needs and the information flow supports meeting these needs
Top Management Vertical, horizontal & external Middle Management Vertical & horizontal Supervisor Vertical-primarily
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Information Flow (Page 2 of 2)
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Transaction Processing Systems (TPS)
Tracks operations
Creates and records events in databases
Also called data processing systems (DPS)
One of the most essential uses of a TPS is in
Accounting
Page 314
TPS database Docsity.com
CE06_PP10-
Accounting Activities TPS
Sales order processing
Accounts receivable
Inventory control
Accounts payable Payroll General ledger
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Decision Support Systems DSS
Flexible tool for analyzing data
Enables managers to get answers to problems
Produces reports that do not have a fixed format
Must be easy to use
Has four parts
Page 316
Query results for <Sales Quota
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CE06_PP10-
DSS Parts
User
Someone who makes decisions Could be you
System software
Operating system Easy to use
Data
Internal & external
Decision models – three basic types
CE06_PP10-
Executive Support Systems ESS
Designed for top
management
Consists of
sophisticated software
Provides immediate
access to a company's
performance
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Other Information Systems
Information workers
Data workers Secretaries Clerks Knowledge workers Engineers Scientist
Office automation systems (OASs) Project managers Videoconferencing systems Knowledge work systems (KWSs) Use specialized systems CAD/CAM
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Discussion Questions
Name and discuss the five common functions of most organizations.
Discuss the roles of the three kinds of management in a corporation.
What are the four most common computer-based information systems?
Describe the different reports and their roles in managerial decision making.
What is the difference between an office automation system and a knowledge work system?