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Ollscoil na hÉireann, Gaillimh GX _____
National Univ ersity of Ireland, Galw ay
Autumn Examinations, 201 1 /201 2
Exam Code(s) 1MIS1, 2MIS Exam(s) MSc in Information Systems Management Module Code(s) MS Module(s) Enterprise Systems Paper No. 1 Repeat Paper Special Paper External Examiner(s) Dr. D. Ivanov Internal Examiner(s) Dr. M. Lang Dr. M. Scott Instructions: Candidates are required to answer three questions. All questions carry equal marks. Duration 2 Hrs No. Of Pages 3 Department(s) Business Information Systems Course Co-ordinator Mr. Chris Barry
Question 1
Enterprise systems offer companies the potential of minimising inventory stock, bringing new products to market quickly and achieving high returns on investment. Successful companies illustrate not only the importance of defining an appropriate business model to gain strategic dominance in a market, but also the importance of execution in exploiting those advantages. To be successful however, companies must closely align business strategy with Information Technology (IT). Discuss these statements using case study examples to illustrate your answer. 33 marks
Question 2
Information Technology (IT) enables four fundamental Business Operating Models in the development of Enterprise Architecture. Each model provides a useful framework within which to define a vision of how a firm will survive and prosper. Choose a specific operating model and using a case study example, describe how it generates business value through the use if IT. In your answer, you should consider the strategic focus of the business and the resulting information integration and process standardisation requirements. 33 marks
Question 3
ERP implementation is a complex process often involving major organisational change as a consequence of the integration of technical systems. Not surprisingly, the majority of information systems projects are unsuccessful, with the larger the project the more risk of failure. Discuss the above statements using case study examples. In your answer, you should consider the technology, organisational and people challenges managers can expect to face and what strategies management can employ to minimize the risks associated with ERP projects. 33 marks
Question 4
“Supply Chain Management has been described as the planning and control of the flow of goods, services, money, and information and that it: allows customers and suppliers to work in partnership; maximizes responsiveness and flexibility; reduces costs and paperwork; and assists sustainable competitive advantage.” Discuss. 33 marks
