Understanding Intercultural Communication: Navigating Cultural Differences, Slides of Law

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Intercultural Communication

Intercultural Communication

 Intercultural communication happens when individuals interact, negotiate and create meanings while bringing their varied cultural backgrounds. (Ting-Toomey, 19999)  (^) For some scholars, intercultural communication pertains to communication among people from different nationalities (Gudykunsst, 003). Still others look at intercultural communication a communication that is influenced by different ethnicities, religions and sexual orientations.

Intercultural Communication

 Sometimes, it can flow smoothly and become very interesting for a cross-cultural group. However, thing may not go as planned when communication is disrupted by cultural collisions.  For example: Nodding means YES in Indian subcontinent, Iran, most of Europe, Latin America, and North America BUT in Greece, Lebanon, Syria, Palestine, Turkey, Macedonia, Bulgaria, and Albania, nodding indicates DISAGREEMENT.  It is therefore important for you to acknowledge and understand the many communication patterns present in other cultures.

Characteristics of Competent Intercultural Communicators 

World Bank (2010) identifies the following

traits:



1. flexibility and the ability to tolerate high levels of uncertainty 
2. reflectiveness or mindfulness 
3. open-mindedness 
4. sensitivity 
5. adaptability 
6. ability to engage in divergent thinking (or thinking creatively) and systems-level thinking (or thinking how each one in a system or organization influences each other) 
7. politeness

Biases



3. Do not talk down on younger people and the elderly. 
4. Be sensitive to the religious practices of others. 
5. be polite at all times; do not belittle people you perceive to be on a lower social class than you.

Assessment:

 Read each statement. Write the group or element being misrepresented (gender, social status, age, religion, culture). IF not, write OK.

1. Each employee must wear his ID at all times.
2. You won’t understand f I explain, you’re too young.
3. Japanese people are so rigid and stoic!
4. Don’t buy those shades; only low class people wear them.
5. Lolo, this is an i-Phone. It is a very complicated device, but I’ll explain it to you simply. It is used to talk to people from other places.

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Nature & Process of Communication

Models in Communication

Barriers to communication

Intercultural communication