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INTERCULTURAL COMMUNICATION
Communication
Course contact hours: 45 Recommended credits: 6 ECTS – 3 US credits OBJECTIVES The aim of this course is to help you develop skills and knowledge that will increase your understanding and awareness of the impact of our differences on the way we communicate and become more effective handling these differences effectively in Barcelona as well as in other intercultural contexts. We will explore various topics in intercultural communication, and will practice intercultural learning processes in the context of your experience abroad that you can apply when working across difference in a wide variety of contexts. LEARNING OUTCOMES After completing this course, you will: Develop a deeper understanding of the field of intercultural communication and intercultural concepts and theories. Understand their relevance to your own experience in the host culture and when working across difference in a wide variety of contexts. Increase your own cultural self-awareness. Increase your ability to recognize and bridge cultural gaps when communicating across cultures. Develop an intercultural competence that turns culture-specific and culture-general knowledge into practical tools to effectively communicate across differences. Understand the impact of technology in intercultural communication and global relationships. REQUIREMENTS Fluent in English. CONTENTS What is culture? What is intercultural communication? Perception and culture. Cultural Identity.
Introduction to Cultural Value Patterns. Cultural differences in verbal communication. Cultural differences in non-verbal communication. Cultural Stereotypes. Cultural Stereotypes and Communication. Local culture, values and communication patterns. Intercultural Competence. Conflict Resolution, Culture and Communication. Technology, social media and intercultural communication. Intercultural communication and competence once in home culture. TEACHING METHODOLOGY
- Classes Learning will involve lectures, in-class exercises, active reflection, discussions, readings and field reports.
- Guest Lecturer A professional from a pertinent field will speak and then have a discussion with the class.
- Field Trips Cultural engagement activities aimed to better understand local culture.
- Journaling You will be asked to complete three different reflective journal entries over the course of the semester. The goal of the journal entries is to give you a chance to reflect on your intercultural experience in a personally-relevant way.
- Final Presentations Each student will make a presentation on cultural differences between their own culture and local culture ASSESSMENT CRITERIA Grading will be based on the following: Journal (3 entries): 20% Mid-semester exam: 30% Final Presentation on Cultural Comparisons: 30% Class participation: 20% Journal Entries You will be asked to complete three different reflective journal entries over the course of the semester. You are free to write about whatever is on your mind at the moment as long as it is relevant to the course; you will be provided with ideas and suggestions for possible topics to address throughout the course of the semester. The goal of the journal entries is
In addition to the paper, you should be prepared to present to the class on your topic. Audiovisual material is required. The presentation may take any form you like and creativity is encouraged. Class Participation Students are expected to actively participate in all components of the course (e.g. class sessions, guest lectures and cultural engagement activities). Participation takes multiple forms including 1) verbally offering one’s insights in large and small group discussions; 2) asking insightful questions and demonstrating interest in class activities and lectures; 3) demonstrating openness and respect for instructors and peers at all times; 4) actively and respectfully listening when others are speaking; 5) being fully present and engaged during all course activities and refraining from using technology (e.g. cell phones). BIBLIOGRAPHY Required reading: Martin, Judith and Thomas Nakayama. (2010) “Culture, Communication, Context and Power”. In: Intercultural Communication in Contexts. 5th ed. New York: McGraw Hill. 83-
Bennett, M.J. (1998). Intercultural communication: A current perspective. In M.J. Bennett (Ed.), Basic concepts of intercultural communication: Selected readings (pp. 1-34). Boston, MA: Intercultural Press. Kavan, Heather. (2013) "Difference Matters: Communicating Social Identity." Women in Management Review. Ting-Toomey, S. & Chung, L.C. (2012). ‘What is intercultural communication flexibility?’ and ‘What are the essential cultural value patterns?’ In S. Ting-Toomey & L.C. Chung, Understanding intercultural communication (pp. 22-63). New York: Oxford University Press. Hofstede, G., Hofstede, G.J. & Minkov, M. (2010). The rules of the social game. In G. Hofstede, G.J. Hofstede, & M. Minkov, Cultures and organizations: Software of the mind: Intercultural cooperation and its importance for survival, 3rd ed. (pp. 3-26). New York: McGraw-Hill. Trompenaars, F. & Hampden-Turner, C. (1998). ‘Relationships and rules’ and ‘Reconciling cultural dilemmas.’ In F. Trompenaars & C. Hampden-Turner, Riding the waves of culture: Understanding diversity in global business, 2nd ed. (pp.29-50 & 200-217). New York: McGraw-Hill. Ting-Toomey, S. & Chung, L.C. (2012). What is the connection between verbal communication and culture? In S. Ting-Toomey & L.C. Chung, Understanding intercultural communication (pp. 110-129). New York: Oxford University Press.
Ting-Toomey, S. & Chung, L.C. (2012). What are the different ways to communicate non- verbally across cultures? In S. Ting-Toomey & L.C. Chung, Understanding intercultural communication (pp. 130-153). New York: Oxford University Press. Plous, S. (2003). The psychology of prejudice, stereotyping, and discrimination: An overview. In S. Plous (Ed.), Understanding prejudice and discrimination (pp. 3-48). New York: McGraw-Hill. Available online at http://www.understandingprejudice.org/apa/english/. Ogden, A. (2007-2008). The view from the veranda: Understanding today’s colonial student. Frontiers: The Interdisciplinary Journal of Study Abroad, XV, pp. 35-55. Available online at www.frontiersjournal.com/documents/OgdenFRONTIERSJOURNALXVWinter2007- 08 - 3.pdf. Wattley-Ames, Helen. (1999) Spain is Different. Boston: Intercultural Press. (Chapter 1, pp. 1-21 and Chapter 2, pp. 23-45) Dahl, Stephen. “Intercultural Research: The Current State of Knowledge” London: Middlesex University Business School. Hammer, M.R. (2008). The Intercultural Development Inventory: An approach for assessing and building intercultural competence. In Moodian, M.A., Contemporary leadership and intercultural competence: Exploring the cross-cultural dynamics within organizations (pp. 203-217). Thousand Oaks, CA: Sage Publications. Schaetti, B.F., Ramsey, S.J. et G.G. Watanabe (2009). From Intercultural Knowledge to Intercultural Competence. In Moodian, M.A., Contemporary leadership and intercultural competence: Understanding and utilizing cultural diversity to build successful organizations. Thousand Oaks, CA: Sage Publications. British Council, Ipsos Public Affairs, & Booz Allen Hamilton (2013). Culture at work: The value of intercultural skills in the workplace. Available online at http://www.britishcouncil.org/sites/britishcouncil.uk2/files/culture-at-work-report-v2.pdf. Matherly, C. (n.d.) Effective marketing of international experiences to employers. Available online at http://www.aifsabroad.com/advisors/pdf/Impact_of_Education_AbroadI.pdf (pages 9-10).
