Internet Access - E-Commerce - Lecture Slides, Slides of Fundamentals of E-Commerce

Students of Computer Science, study E-Commerce as an auxiliary subject. these are the key points discussed in these Lecture Slides of E-Commerce :Internet Access, Environments, Access, Citizens, Restriction, Taxes, Place, Threatening, Culture, Traditions

Typology: Slides

2012/2013

Uploaded on 07/29/2013

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Internet access
Some parts of the world have environments that
are inhospitable to e-commerce.
• Denial of access to citizens
• Restriction of citizens’ access
Addition of taxes that place it out of reach
The information provided on the Internet may be
seen as objectionable or threatening to the culture
or traditions of the country.
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Internet access

Some parts of the world have environments thatare inhospitable to e-commerce.• Denial of access to citizens• Restriction of citizens’ access• Addition of taxes that place it out of reachThe information provided on the Internet may beseen as objectionable or threatening to the cultureor traditions of the country.

Culture and the law

Some countries have strong cultural requirementsthat have found their way into the legal codes.• In France all advertisements for products must

be in French. A U.S. company that ships toFrance must provide pages in French.

  • Quebec provincial law requires street signs,

billboards, directories, and advertising createdby Quebec businesses to be in French.Web pages marketed at the U.S. in Englishonly are not allowed.

Ethical issues

Not adhering to common ethical standards canresult in a degradation of trust on the part ofcustomers.Example: Amazon.com and publishersTwo areas of concern:1.

Defamation

Privacy rights

Defamation

A

defamatory statement

is one that is false and injures

the reputation of another person or company.A statement injuring the reputation of a product orservice is called

product disparagement

The line between justifiable criticism and defamationcan be hard to determine.

Some principles

  • Use the data collected to improve service.• Do not share customer data with outsiders

without the customer’s permission.

  • Tell customers what data is being collected

and what you are doing with it.

  • Give customers the right to delete any of the

data collected about them.

The legal environment

Legal issues regarding e-commerce have only begunto be addressed.Categories of issues:• Borders and jurisdiction• Jurisdiction on the Internet• Contracting and contract enforcement• Web site content

Power

  • Some of the defining characteristics of a sovereign

government are control over:– A physical space– Objects that reside in that space– People who reside in that space

  • The ability of a government to exert control over a

person or corporation is called

jurisdiction

  • Laws in the physical world do not apply to people

who are not located in or own assets in the areathat created those laws.

Effects

  • Laws in the physical world are based on the

relationship between physical proximity andthe effects of a person’s behavior.

  • Actions have a stronger hold on things nearby.• Example: Trademark enforcement

Two restaurants with the same name, one inChicago and one in France.