Download Jamf Pro and iOS/macOS Device Management: Configuration and Enrollment and more Exams Nursing in PDF only on Docsity!
[Date] What is the function of the iOS Control Center and how is it accessed? - โโโ depending on model swiping top left or swiping up from bottom Where is hardware, storage, and naming information located on an iOS device? - โโโ Settings / General / about Where is a notification for available operating system updates located on an iOS device? - โโโ settings / general / software update Where are network connections configured on a mobile device? - โโโ Settings / Wi Fi
Where can Auto-Correction and Predictive keyboard be configured in Settings? -
โโโ settings / general / keyboard How many data partitions does the iOS file system utilize? What are they? - โโโ 2 User / OS Which partition stores user data in iOS? - โโโ User Partition When an app is deleted, what happens to its data? - โโโ Local Data deleted, data backed up to iCloud or server saved Where can Shared iPad be enabled in Jamf Pro? - โโโ prestage enrollment What is an Apple ID? - โโโ account used to manage and download content purchased from the App Store List three specific examples of MDM functionality for mobile devices. - โโโ wirelessly configure, update and deploy content What are the three components of MDM? - โโโ Jamf Pro Server, APN's, iOS Devices How does automated MDM enrollment help organizations? - โโโ simplify content deployment and management Which service allows organizations to purchase applications in volume? - โโโ Apple Business Manager / Volume Store Which service allows organizations to create Managed Apple IDs? - โโโ Apple School Manager What does integrating with GSX allow organizations to accomplish? - โโโ Apple Global Service Exchange service and repair management (track warranty and purchase info)
[Date] What are the three main components of Jamf Pro? - โโโ Apache Tomcat, Java, MySQL Where could a Jamf Pro server be located? - โโโ Cloud (company.jamfcloud.com) or On Prem (company.com:8443) Which page allows monitoring the status of commonly viewed items in Jamf Pro? - โโโ Dashboard How do devices communicate with Jamf Pro? - โโโ Initiated by Jamf Pro (JP) JP issues Push Notification, mobile devices retrieve, then refer back to JP to complete task Which privilege set would provide a user read-only access to Jamf Pro? - โโโ Auditor Which privilege set would enable enrolling mobile devices, but not computers? - โโโ Custom During which step of the iOS Setup Assistant does a mobile device communicate with automated MDM enrollment? - โโโ during activation Define Enrollment regarding Jamf Pro - โโโ process of adding device to Jamf Pro for management enrollment creates an inventory record in the JP data base 5 steps for Device Enrollment Program (automated enrollment) - โโโ 1) Connect MDM with Device Enrollment
- During activation device checks with Device Enrollment
- Auto MDM enrollment returns enrollment details
- Device enrolls with your MDM server
- Config tasks begin automatically Why might an organization enroll mobile devices using User-Initiated Enrollment rather than, or in conjunction with, automated MDM enrollment? - โโโ DEP is not available in all countries, Deployed previously without management, or for personally owned devices Name the 2 types of enrollment: - โโโ Device Enrollment Program, User initiated What are three methods to allow users to enroll their mobile device with Jamf Pro? - โโโ Enrollment portal, via email with custom URL, SMS (text) Which attributes can be used to search for a mobile device in the Jamf Pro inventory? - โโโ device name, serial number, building, deparment
[Date] Where can apps be deployed from? - โโโ App Store, Volume Store (formally VPP), or In- House Apps Besides Jamf Pro, which additional service is required to issue remote commands? - โโโ Apple Push Notifications Services (APN's) How can mobile devices be updated to the latest iOS version through a remote command? - โโโ Static device group, action, send remote command, select Update iOS Which macOS applications can be used to update an Apple TV? - โโโ Apple Configurator 2 What is required to update a 4th generation Apple TV? - โโโ Apple ID Which model(s) of Apple TV support the App Store? - โโโ 4th & 5th Generation Which app can be used to navigate tvOS with an iOS device? - โโโ The Remote App Which version of tvOS is required for automated MDM enrollment? - โโโ tvOS 10. Which additional features are available through a PreStage Enrollment in tvOS? - โโโ Make MDM mandatory, Auto advance through tvOS setup, Skip tvOS setup Assistant Jamf Pro supports MDM for Apple TVs running which OS? - โโโ Apple TV Software 7 or later, or tvOS 9 or later. Why would an administrator use Apple Configurator 2 to enroll an Apple TV? - โโโ To enroll devices that are not part of or supported by MDM automated enrollment. Which configuration profile is unique to tvOS? - โโโ Conference Room Display Where can Conference Room Display be configured in Jamf Pro? - โโโ Devices/ configuration profiles / conference room display What does Conference Room Display accomplish? - โโโ Similar to SAM, CRD allows easy screen sharing via AirPlay, prevents the modifying of settings Which Apple service is required for remote commands? - โโโ Apple Push Notifications Service (APNs) What can be accomplished using remote commands? - โโโ Wipe Device, Update inventory, restart device
[Date] What are three ways macOS can be installed on a Mac? - โโโ Recovery Partition, Internet Recovery, Mac App Store What configuration is required during the macOS Setup Assistant to complete activation? - โโโ First Local Account (given admin automatically) How can content be added to the Dock? - โโโ Finder, applications, drag down to doc. What can Spotlight be used for? - โโโ Quickly search for files, apps, and content Where would users change their local user account password within OS X? - โโโ System Preferences / Users & Groups / Change Password What are the 4 System preferences categories plus the 5th bonus one? - โโโ Personal Hardware Network System 3rd party software (appears once 3rd party apps are installed) What is the role of the macOS Recovery and which utilities are found there? - โโโ To Re- Install OS X Network Utility Terminal Disk Utility Why might one create an additional partition on a disk? Which application can accomplish this? - โโโ duel boot Disk Utility Which directory contains system resources for macOS? - โโโ Utilities Name the previous and current disk format - โโโ Extended Journaled 10.12 and earlier APFS (apple file system) Mac OS 10.13 and higher Name the 4 default volumes on APFS: - โโโ Macintosh HD- sys boot volume Preboot- hidden containing info to boot each sys volume Recovery- hidden, includes utilities for troubleshooting VM- virtual memory volume created when High Sierra and later start up Which type of partition map (scheme or partition table) does Mac OS (and most OS for that matter) use? - โโโ GUID (GPT) Name the 4 default base directories in the Macintosh HD partition: - โโโ Applications, Library, System, Users
[Date] How do the 5 (RACIR) apps help IT administrators? - โโโ allow IT admins to manage and support devices Why are user accounts with custom privileges useful? - โโโ giving granular / specific privileges Which privilege set would an IT administrator use for an individual who needs to enroll only computers, but not mobile devices? - โโโ Enrollment Which privilege set grants Jamf Pro users read-only access? - โโโ Auditor What are the 4 types of Jamf user accounts? - โโโ Administrator: R/W/D Auditor: read only Enrollment: can only enroll devices Custom: granular management During which step of macOS Setup Assistant do computers communicate with automated MDM enrollment? - โโโ during activation process Besides enrollment completed as part of the PreStage Enrollment, what additional configuration options are possible? - โโโ LDAP authentication and bind, block removal of MDM profile, enforce local user account security Why would an organization decide to use a PreStage Enrollment? - โโโ Security, Authentication, setup simplification How does enrolling a computer differ from enrolling a mobile device using User-Initiated Enrollment? - โโโ computers receive additional software, Binary and management account Which two User-Initiated Enrollment methods allow users to access the enrollment portal? - โโโ navigate to a predefined URL Receive an email link Which attributes can be used to search for a computer in Jamf Pro inventory - โโโ Computer name, serial, department, building Where can Processor Speed be located in an inventory record? - โโโ computer / hardware Where can S.M.A.R.T. Status be located in an inventory record? - โโโ management / computer groups How can a Jamf Pro user update a computer's asset tag in the inventory? - โโโ General / Edit
[Date] What is the function of Scope? - โโโ Control which computer receive what management What is a Target? - โโโ the initial pool of computers all computers, specific computers, groups, buildings, departments, users, user groups What is a Limitation? - โโโ Reduce the initial target of computers What is an Exclusion? - โโโ Omit specific targeted computers, computer groups, buildings, network segments If a configuration profile is scoped to all computers excluding the Germany building, which computers will receive the profile? - โโโ All computers except Germany group What happens if an exclusion is added to the scope of a configuration profile without a target? - โโโ No effect on any computers What is a computer group? - โโโ A manually created group of computers Why are static groups beneficial - โโโ Because you can create a group and add computers from other groups to receive similar tasks. What do configuration profiles allow IT administrators to accomplish? - โโโ Enforce passcode parameters, network configurations, restrictions How are configuration profiles deployed? - โโโ by leveraging APNs and MDM Why should configuration profiles be separated based on functionality? - โโโ because profiles can effect one another whether intended to or not. This will also help with troubleshooting Where can Mac App Store apps be configured for deployment through Jamf Pro? - โโโ Computers / Mac App Store What else needs to be configured after adding an App to Self Service? - โโโ Scope still needs to be configured correctly to deploy apps What happens when a "Lock Computer" command is issued? - โโโ A pin is set and is applied at the Firmware level Scope - โโโ must be defined to install configuration profiles through APNs Targets - โโโ The initial pool of computers based on all computers, specific computers, computer groups, buildings, departments, users, or user groups
