4.03 Attitude Teamwork and collaboration. Transcript (CO1, CO2, CO4, WO1 to
WO6)
“I invite everyone to choose forgiveness rather than division, teamwork over
personal ambition.” - Jean-Francois Cope
Improving nurse attitude toward teamwork and collaboration includes:
• Self-reflecting to acknowledge your strength in being a team member
• Appreciate in unit collaboration with staff and patients
• Value interprofessional collaboration
• Value the views of all others including patients
• Align the patient/family as core team members
• Respect the unique attributes members bring to the team
• Understand the value of teams to patient outcomes and nurse job
satisfaction
• Communicate with the audience and respect their communication style
• Resolve conflicts effectively
• Eliminate risks in transition of care
Trust is a key element required for successful teamwork. Teamwork also
improves caring for both other staff and patients. Teamwork and collaboration
also can improve patient outcomes, reduce medical errors, improve staff
efficiency, and improve patient and staff satisfaction.
Karlsen et al. (2022) did a 26 month longitudinal study of teamwork training for
423 RN-BSN nursing students in a Norwegian Bachelor of Nursing program
using the Team Strategies and Tools to Enhance Performance and Patient
Safety (TeamSTEPPS®). The TeamSTEPPS had a positive impact on nursing
students' attitudes toward teamwork. An attitude survey, the Norwegian version
of the TeamSTEPPS® Teamwork Attitude Questionnaire (T-TAQ), was given pre
training, and at 10 months and 24 months post intervention. The study showed at
both post-survey points the nurses improved their attitude towards teamwork.
The authors suggest future studies including if it improves patient safety.
Iwanow et al. (2021) did a study on a specialist training course taken by 1010
Polish RNs in 2018, that focused on the participants attitude towards
communication skill competence. Three survey instruments were used: the NEO-
PI-R questionnaire, the Communication Skills Attitude Scale (CSAS), and the
Empathy Understanding Questionnaire (KRE II). The study findings supported
that competence in communication skills is improved with professional
experience, use of empathy, and agreeableness. The study showed that the
nurse attitude toward acquiring improved skills in communication was multi-
dimensional and may also be influenced by other elements such as work
conditions and mentor support.
