Question 2:
After reading the case thoroughly and analyzing it, the stakeholders can be classified from a junior
employee’s perspective into two groups: The internal stakeholders and the external stakeholders.
Further specifications for those categories are explained below. In addition, a list of suggested
communication styles is advised to be practiced by the stakeholders engaged in the project.
Internal Stakeholders:
Stakeholder Role Currency
Zhang Yan (Project Manager for
Yida):
Supervising the tasks of the
project and making sure it is
completed successfully.
Task- Related by providing him
with sufficient data to help him
manage the project effectively
along with position-related by
recognizing his leadership skills.
Yao Chen (Product Project
Manager for Yida):
Responsible for revising the
software and developing the
Statement of Work.
Task-Related by helping with the
identifying the scope of work
and personal-related by
appreciating his position and
providing him with ownership of
some project aspects.
Qi Dong (R&D General Manager
for Yida):
Responsible for approving the
changes to the project.
Inspiration-Related by providing
a clear vision of the project’s
scope with the other
organization’s goals and position-
related by recognition
opportunities and probable
promotions.
Zhou Yuan (IT Manager for Kaye): Having an impactful position for
the project.
Task-Related by providing
technical information and
resources and inspiration-related
by highlighting the importance of
cooperation in order to succeed.
Masaku Naito (Project Leader for
Kaye):
Supervising the project from the
side of Kaye
Position-Related by recognizing
his efforts and making them
visible within the organization
and relationship-related by
understanding and providing
support.
Sun Wenyuan (Project
Coordinator for Kaye):
Interpreter for both teams Task-related by assisting in the
coordination process and
personal-related by expressing
appreciation for his role in
