April 18, 2008
Management Notes
“One you dedicate your life towards striving for excellence, you may not be in a class by yourself… but it
won’t take much time to call the roll.”
Test on:
MGT- chapters 7, 11, & 9
MSL- chapters 8, 9, 10, 11, and Epilogue
Sept. 1959- This is a true story. There is an event in college for all types of bowlers to decide who the
best female bowler is. A young woman in college was in the final three of the tournament. She needed
a strike to win. She got a strike and won the tournament. Wanted to call her parents to tell them, but it
was 10pm and her parents were 2 hours away. She decided to drive there to surprise them and show
them her trophy. Its fall and the roads are icy in North Dakota. She hits ice and slides into a tree.
Paramedics come and they have to amputate her arm. At the hospital she is in a coma. There is very
little chance she will ever come out of the coma. Two years later she comes out of the coma. Four years
after that (six years after the accident), she is in the bowling tournament again. She is back in the final
three and just needs a strike. She gets it again, and wins again.
Point of the story is to illustrate the concept of motivation.
Motivation is the willingness to exert high levels of effort to reach goals.
Steps of Motivation:
Step One:
Desire to perform:
Functions:
-Valence: the anticipated value that one thinks he or she is going to receive
from a certain outcome
-Instrumentality: One’s perception of the steps necessary to achieve a
desired outcome
Step Two:
Effort:
Valence X Instrumentality X Expectancy: (do you actually believe you can do those
things?)
At his son’s baseball game, his son wouldn’t swing. He was too scared. He didn’t think he could hit the
ball. His expectancy was 0. So the whole equation was 0 because the equation is held together by
multiplication. Therefore he exerted no effort.
