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Managing and Supporting Windows XP ‐ Chapter
Amy Hissom
Key Terms
Backup Operator — A Windows 2000/XP user account that can back up and restore any files on the system regardless of its having access to these files.
Blue screen — A Windows NT/2000/XP error that displays against a blue screen and causes the system to halt. Also called a stop error.
Built-in user account — An administrator account and a guest account that are set up when Windows NT/2000/XP is first installed.
Disk quota — A limit placed on the amount of disk space that is available to users. Requires a Windows 2000/XP NTFS volume.
Dr. Watson.log — A Windows utility that can record detailed information about the system, errors that occur, and the programs that caused them in a log file. Windows 9x names the log file \Windows
Drwatson\WatsonXX.wlg, where XX is an incrementing number. Windows 2000 names the file \Documents and Settings\user\Documents\ DrWatson\Drwtsn32.log. Windows XP calls the file Drwatson.log.
Encrypted File System (EFS) — A way to use a key to encode a file or folder on an NTFS volume to protect sensitive data. Because it is an integrated system service, EFS is transparent to users and applications and is difficult to attack.
Encryption — The process of putting readable data into an encoded form that can only be decoded (or decrypted) through use of a key.
Forgotten password floppy disk — A Windows XP disk created to be used in the event the user forgets the user account password to the system.
Global user account — Sometimes called a domain user account, the account is used at the domain level, created by an administrator, and stored in the SAM (security accounts manager) database on a Windows 2000 or Windows 2003 domain controller.
Group Policy – Displays and changes policies controlling users and the computer.
Group profile — A group of user profiles. All profiles in the group can be changed by changing the group profile.
Guest user — A user who has limited permissions on a system and cannot make changes to it. Guest user accounts are intended for one-time or infrequent users of a workstation.
Hardware profile — A set of hardware configuration information that Windows keeps in the registry. Windows can maintain more than one hardware profile for the same PC.
Hive — Physical segment of the Windows NT/ 2000/ XP registry that is stored in a file.
Internet Connection Firewall (ICF) — Windows XP software designed to protect a PC from unauthorized access from the Internet.
Key — (1) In encryption, a secret number or code used to encode and decode data. (2) In Windows, a section name of the Windows registry.
Limited user — Windows XP user accounts known as Users in Windows NT/2000, which have read/write access only on their own folders, read-only access to most system folders, and no access to other users’ data.
Local user account — A user account that applies only to a local computer and cannot be used to access resources from other computers on the network.
Mandatory user profile — A roaming user profile that applies to all users in a user group, and individual users cannot change that profile.
Power user – Can read from and write to parts of the system other than their own local drive, install applications, and perform limited administrative tasks.
Restore Point - A snapshot of the Windows Me/XP system state, usually made before installation of new hardware or applications.
Roaming user profile — A user profile for a roaming user. Roaming user profiles are stored on a server so that the user can access the profile from anywhere on the network.
Stop error — An error severe enough to cause the operating system to stop all processes.
System Restore — A Windows Me/XP utility, similar to the ScanReg tool in earlier versions of Windows, that is used to restore the system to a restore point. Unlike ScanReg, System Restore cannot be executed from a command prompt.
User account — The information, stored in the SAM database, that defines a Windows NT/ 2000/XP user, including username, password, memberships, and rights.
User profile — A personal profile about a user that enables the user’s desktop settings and other operating parameters to be retained from one session to another.
- Which Windows registry subtree contains information about the currently logged-on user? HKEY_CURRENT_USER
- Which Windows registry subtree gets all its information from the HKEY_LOCAL_MACHINE subtree? HKEY_CURRENT_CONFIG
- In Windows NT/2000/XP, a file that contains part of the Windows registry is called a(n) Hive.
- What is the Windows XP command to access the registry editor? Regedt32 or Regedit
- What is the name of the utility program that allows you to view and edit Boot.ini? Bootcfg.exe
- How is Dr. Watson different in Windows XP from how it was in Windows 2000? Windows 2000 names the file \Documents and Settings\user\Documents\ DrWatson\Drwtsn32.log. Windows XP calls the file Drwatson.log.
- How is the registry editor different in Windows XP from how it was in Windows 2000? Windows 2000 had two registry editors and you had to know when to use which one, while windows has a single registry editor.
- What is the name of the snap-in file for Disk Defragmenter? Defrag.exe
- Looking at a program filename and file extension, how can you tell if the program is an MMC snap-in or a command-line program? An MMC snap-in has an .msc file extension and a command line snap-in has an .exe file extension.
- What is the name of the log file created when boot logging is enabled from the Advanced Options startup menu? Boot.ini
- What is a restore point and what is it used for? It is a snapshot of the system’s state that can be used to restore the computer back to the way it was when that snapshot was taken.
- ScanReg has been replaced in System Restore in Windows XP. What is the main advantage that ScanReg has over System Restore? ScanReg can be executed at the command prompt and system Restore can’t be.
- Can you use an MS-DOS startup disk to launch Windows XP? To recover data files? To recover from a failed installation of Windows XP? You cannot us this disk to launch Windows XP or to recover from a failed installation of Windows XP, but yes you can use it to recover data.
- What are two recovery tools new to Windows XP that are used to recover from a failed boot? System Restore and Automated System Recovery (ASR)
- When trying to restore a failed system, what should you do next if Recovery Console does not work? Use the automated System Recovery (ASR) tool.
- Place these tools in the order in which you should try them when troubleshooting the boot process: Recovery Console, Advanced Options Menu, System Restore. a) Advanced Options Menu b) System Restore c) Recovery console
