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Organizational Behaviour Page 1 of 2
Semester: Spring 2021 Date: 21 - 05 - 2021 SESSION Max Marks: 25 II Time: 90 Mins Instructor : Dr.Sana Aroos Khattak Program: BS A & F Course: Organizational Behaviour Section 3 (A & C) Instructions:
Organizational Behaviour Page 2 of 2 and likes the office quiet, while Vivek is extroverted, risk-seeking, and assertive and likes a busy, active and energetic work environment. b. Do you think increasing age diversity will create new challenges for managers? What types of challenges do you expect will be most profound? Question No. 3. ( 06 ) a. What is an attitude and its components. Explain with example. b. Define Cognitive Dissonance. c. List down any 3 job attitudes. d. One theoretical model—the exit–voice–loyalty–neglect framework—is helpful in understanding the consequences of dissatisfaction? Explain Question No. 4. (07) a. Differentiate between Emotions and moods. b. What is emotional labour. c. Define Emotional Intelligence. d. DRAW the diagram of Affective event theory.