Download midterm 1 | COMM 1 - INTRO COMMUNICATION and more Quizzes Communication in PDF only on Docsity!
Kinesics (movement and gestures)
- illustrators - Emblems - Affect display - Adapters TERM 2
Proxemics (space,distance, Territory)
DEFINITION 2
- interpersonal distances - claiming your space TERM 3
Haptics (touch)
DEFINITION 3
- positive affect - control - ritual TERM 4
Three mental processes that we use to make
sense of people
DEFINITION 4
- Attention -Organization -Interpretation TERM 5
Attention Process
DEFINITION 5 Perception is selective - Internal factors that affect attention are physiological filters(limitations of senses) and psychological filters(motivation or interest), and past experiences and expectations. - external factors are salience(where the stimulus stands out from others. for ex. visual contrast and sound movement) and vividness (where the stimulus provides emotional response)
Organizational Process
perception is structured - we tend to relate diff. stimuli if they are close to each other. - we see incomplete patterns as complete. (closure) - perceive images as having a object and background (Figure ground) TERM 7
Interpretation
DEFINITION 7 Perception is evaluated - we make sense of our perceptions and draw conclusions. TERM 8
How do we understand each other?
DEFINITION 8
- We simplify the complex info we hear. - biases influence our conclusions. TERM 9
Impression Formation
DEFINITION 9
- when we combine info to get a general sense of the person
- we attend to some info not all - organize time into a weighted average TERM 10
What gets the Greatest weight when we make
our impressions?
DEFINITION 10 -info about stable traits - info about credible source - info we recieve first - info about extreme/unusual behavior - info about negative trats - info about "central" traits
Interpersonal Comm.
- usually b/w 2 people and are talking about friendship, or relationship b/w people. - the most TRANSACTIONAL context - a lot of exchange influencing other person, feedback is interconnectedness. TERM 17
Dual Level of Interpersonal messages
DEFINITION 17
- context level - the what of the message that is typically conveyed verbally. - relational level - info about how interaction feel about themselves and each other in the relationship (can be conveyed verbally and nonverbally). Often expressed ambiguously. TERM 18
Initial Interaction... What brings us
together?
DEFINITION 18 -physical attractiveness - Similarity - Proximity TERM 19
Reducing uncertianity..try to get info about
other person
DEFINITION 19 we try to get info - passively - observe the other - actively - seeking info from 3rd party - interactively - talk to the other - reducing uncertianity increases liking TERM 20
Developing intimacy via Self Disclosure
DEFINITION 20 Two dimensions of disclosure - Breadth of info - Depth of info start with surface stuff then go deeper : ritualized info....facts unique to self,,,opinions....deep feelings
Functions of Self Disclosure
- impression management - relationship maintenance/enhancement - Reciprocity - Catharsis (relief) - self clarification TERM 22
Knapps Staircase Model
DEFINITION 22
- shares diff. in comm. in each stage - the stages are...... - Coming together - Coming apart TERM 23
Coming Together Stage in Knapps model
DEFINITION 23
- intiating and experimenting, intial display of self and small talk. - intensfying - self disclosure increases, nicknames, "we" pronouns, personal idioms, shortcuts. - integrating - cultivate opinions as a couple, others treat you as a couple. - Bonding - public ritual (marriage), formal binding, social and institutional support. TERM 24
Stages of coming apart in Knapps model
DEFINITION 24 Differentiating - talk about diff. more "me" than "we" - circumscribing - less info exchanged and superficial comm, less reciprocity. -stagnating and avoiding - almost no comm. and avoid face to face. - Terminating - summary statements, future apart talk. TERM 25
Movement through Knapps Stages
DEFINITION 25 May not be linear, it all depends on the awards and costs.
Competetion Conflict Style : goal is to win and
make other person lose. Concern is mostly
with self. Tactics are..........
-assertiveness, direct agression, hostility - presumptive attribution - threat, ultimatum TERM 32
Compromise conflict style : goal is for both
people to gain something, but tradeoff is that
both lose something as well.
DEFINITION 32 Tactics.......... - Restating positions ( more than needs) - Experimental integration TERM 33
Collaboration conflict style: goal is a win/win
outcome. Flexible goals and perspectives.
DEFINITION 33 tactics.......... - description rather than blame - high disclosure
- showing empathy, validating needs TERM 34
Managing conflict Tactics that escalate
conflict.....
DEFINITION 34 -labeling/name calling -threats -issue expansion -coalition formation TERM 35
Managing conflict : tactics that maintain
conflict
DEFINITION 35
- quid pro quo (tit for tat) - combining escalation/reducing tactics.
Managing conflict : tactics that reduce
conflict
-break larger conflicts into small parts -ask for more information -metacommunication -respond to all levels of conflict (facts and feelings) -accept responsibility
