MSSC- Manufacturing
solution guide
Proactive responses are responses that solve
problems before they occur. An example of a
proactive response is _____.
a. Calling maintenance if a tool seems to be out
of adjustment.
b. Recalling a defective product as soon as a
problem is discovered.
c. Replacing a defective product.
d. Keeping track of quality problems. - answer -
a. Calling maintenance if a tool seems to be out
of adjustment.
See page 173
In addition to meeting customer needs, a
manufacturer must meet investor stakeholder
needs. The primary need of stakeholders is
______.
