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Understanding Emotions and Moods in Organizational Behavior, Slides of Organization Behaviour
An overview of emotions and moods, their differences, sources, impact on employees, and the debate over emotional intelligence. It also discusses the functions of emotions, emotional labor, and the applications of Affective Events Theory in Organizational Behavior. Students will learn to differentiate emotions from moods, identify basic emotions and moods, and understand the impact of various sources on emotions and moods.
Typology: Slides
2020/2021
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- See at the left bottom corner of
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After studying this chapter, you should be able to:
- Differentiate emotions from moods and list the basic emotions and moods.
- Identify the sources of emotions and moods.
- Discuss the impact emotional labor has on employees.
- Contrast the evidence for and against the existence of emotional intelligence.
- Apply the concepts of emotions and moods OB issues.
- Contrast the experience, interpretation, and the expression of emotions across cultures.
Emotional Terminology
Affect (^) A generic term that encompasses a broad range of feelings that people experience Emotion (^) Intense feelings that are directed at someone or something Short termed and action-oriented. Mood (^) Feelings that tend to be less intense and longer- lasting than emotions and often lack a contextual stimulus
7- 17 Affect, Emotions, and Moods
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