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A valued delivery office, anticipates changes and the business needs and provides flexibility for the team to collaborate correct answer which of the following statements is true regarding a value delivery office versus a project management office The slack for task G is 13 You can calculate the slack for an activity using either LS - ES or LF - EF. To calculate the slack for task G, you need to determine the duration of the critical path, and the duration of the path (or paths) in which task G resides. In this scenario, the critical path is E,B,C,D, which has a duration of 21 weeks. Task G is in only one path through the project, namely G,H, which has a duration of 8 weeks. To determine the slack for task G, you can subtract the duration of the path in which G resides from the duration of the critical path. This yields the amount of time that task G could slip before the critical path would be affected. Therefore, the slack for task G is 21 - 8, or 13. correct answer you are given the network diagram with durations and Weeks shown in the exhibits, which statement is true about this project? Win lose/lose win The win-lose/lose win (also known as the approach where there is one winner and one loser) is the strategy resulting from this agreement scenario. correct answer intercom management has recently expanded its production of medical respirators using raw material suppliers. due to an unexpected surge in infectious diseases and new regulations, new limits were set on the supply and a result was not able to produce enough goods. intercom decided to enter an agreement with another supplier varigon who charged a higher price for materials which led to a retail price increase. What negotiation strategy was used regarding the new supplier agreement? Explicit knowledge can easily be documented correct answer The difference between explicit and tacit knowledge is that SPI schedule performance index SPl is an indicator of how the project is progressing with regard to its schedule. An SPI value of less than 1 indicates that the project is behind schedule, and an SPI value of greater than 1 indicates that the project is ahead of schedule. If your project had an SPI value of less than 1 you would probably crash the schedule, SPI equals earned value (EV) divided by planned value (PV). correct answer Which indicator would you most likely use as a basis for crashing your schedule? a group of projects managed in a coordinated effort to obtain benefits not available from managing them individually. correct answer which phrase best characterizes a program?
The buyer and the seller correct answer Which two entities are legally bound by a procurement agreement 21 8. The early finish of a task is the early start plus the task duration estimate minus 1. To calculate the early start of a task, make a forward pass through the network diagram and sum the durations of the predecessor tasks. Task D is in only one path through the network diagram, C,D,E,F. For this path, task D has only one predecessor task, C, with a duration of 9 weeks. Therefore, the earliest task D would be able to start (early start) would be week 10. Next, you can calculate the early finish of task D by summing the early start (10) and the estimated duration (12) and subtracting one. In this example, the calculation would be 10 + 12 - 1. Therefore, the early finish of task D is week 21. correct answer you are given the network diagram with durations and Weeks shown in the exhibits. What is the early finish of task d? Mandatory external External dependencies are dependencies that exist outside of the project itself. The weather, or some other outside factor, would be considered an external dependency. Any time during the project that you depend on the actions of an outside entity, you have an external dependency. correct answer You are a project manager for a large construction project. You have finished defining the project activities and are constructing your network diagram. You will need to pour concrete for the footing of the new facility, but the date for this activity will depend on the weather forecast. This dependency is inherent in the nature of this type of construction work. Of which type of dependency is this an example? Parametric estimating Parametric estimating uses characteristics of the project, historical data, and a mathematical algorithm to derive an estimate. The model used may be very simple (fiber-optic wiring will cost x amount per linear foot to install) or very complex (software development models that use multiple adjustment factors, each with multiple key points). correct answer As the project manager, you decide to estimate costs using characteristics of the project, historical data, and a mathematical algorithm. Which type of cost estimating are you using? Agreement or contract An agreement, also referred to as a contract, usually contains the following information for the item or service to be procured:
- statement of work
- schedule baseline
- price
of your senior software developers has recently had some health problems. You are concerned that he may soon be undergoing a surgical procedure while the project is in progress. You decide to leave the original project schedule unchanged but develop a contingency plan of using outside contractor resources to complete the coding if necessary. Stakeholder engagement plan correct answer Before a project update meeting, you review a document that provides guidance on the methods you should use to guide stakeholder involvement in the project. Which artifact are you reviewing? Scope baseline You would use the scope baseline. Quality standards are identified during the Planning performance domain and monitored during the Delivery performance domain. The scope baseline defines the work to be performed and any parameters that must be met, including quality standards. correct answer You are the project manager for a project that involves developing a new product. You are identifying quality standards for the project. Which would you use? Smoothing/accomodating In the scenario provided, the conflict resolution used was smoothing/accommodating because there is a difference in power/authority between Project A and B. Project B is for a long-time client with bigger stakeholders than Project A, and any delay will have a larger impact on the company. This was taken into consideration, and the project managers involved have agreed on deferring Project A. correct answer Two client engagements, Project A and B, were discussed in the recent quarterly meeting. Both projects will start next month. The final contract for Project A will be signed next week, while the contract for Project B has already been signed, and meetings have been tentatively scheduled with stakeholders.However, resource constraints that affect both projects have been noted due to a sudden high employee turnover and lack of replacements. Because of this, management has called in the Project Managers and enumerated the potential impacts of project delays. Project B involves more significant stakeholders and a client with a long-term relationship with the company, and any delay would cost more than delaying Project A. Hence, the Project Managers agree to defer the implementation of Project A until Project B has completed Phase 2. What type of conflict resolution was used? Deciding on whether to negotiate or not is done after the goals and interests of each party have been defined. correct answer Which of the following statements is FALSE regarding project negotiations?
set up periodic team building activities correct answer To build trust and a good working relationship between virtual team members, a project manager should The fact that the manual can be started before the software program is entirely completed can be described as a lead. A lead is the time frame in which a successor activity can begin before the predecessor activity finishes. correct answer You are placing the activities for the software project in order. The user interface will be completed before the back-end programming is completed. The user interface will not change once it is completed. You discover that the editorial staff can start writing the user interface portion of the software manual after the user interface is finished but before the entire program is completed. The fact that the manual can be started before the software program is entirely completed can be described as: Discuss with your superior about new prospects and your superior's plans for you. correct answer While working as a project manager on a large project, you receive an offer for employment by one of the customer's subcontractors. Before being staffed on this project, your company wanted you to sign a contract that would forbid you from quitting before the project is complete. Due to project pressure and urgency, you started work without signing this contract, and your company did not follow up on the request. The project is 50% complete, and the subcontractor wants you to join his company immediately. What should you do? Add a new member with more experience and background than Jeff to the team Finding a solution based on subtle control and influence, rather than the direct application of authority, is your best option when following agile principles. If your team has self-organized in a way that impedes it, it is your responsibility to find a way to agitate, stir up, or otherwise disturb the status quo so that the team adjusts, hopefully reorganizing in a more productive way. A new member with more experience and background than Jeff may be more willing to challenge him or at least voice an alternative decision for the team to consider. correct answer You are the Scrum Master. You notice that one team member, Jeff, is dominating the conversation and other members are unwilling to stand up to him. The team has implicitly allowed Jeff to make all key decisions in the meeting. As the scrum master: Which conflict resolution technique should you avoid as much as possible? correct answer forcing You should avoid using the forcing method of conflict resolution as much as possible. Forcing is considered the worst conflict resolution technique. Forcing is pushing one's own point of view at the expense of the other parties' views. The five general techniques for resolving conflict per the PMBOK® Guide-Seventh Edition are as follows:
Encourage individuals to learn and grow correct answer You are conducting a daily huddle with your team. You discuss the tasks for the day and the work allocated to each individual. Lisa, one of your team members, is not very skilled in the Python language. You ask Lisa to work closely with Karen to brush up on her Python skills for future projects. which of the following qualities have you demonstrated here? Time is of the essence. Unilateral decisions can be made by leaders when time is of the essence. Unilateral decisions are made solely by one party and are prone to error because they fail to consider the viewpoints of others, which may include subject-matter experts. While the decision is made quickly given the limited time, there is also the risk of demotivating people who are affected by the decision. correct answer Unilateral decisions are most often done when: Stakeholders can introduce issues that can disrupt the project if the issues are not resolved. correct answer Why is it important to actively manage stakeholder expectations during a project Project Schedule The project schedule is the project component that will be most affected by a resource that complete activities at a slower rate than the original resource. correct answer You are managing a project for your company. You meet with a functional manager to obtain a team member from the manager's department to work on your project. During this meeting, you discover the original resource you wanted will be unavailable. The functional manager has another resource with the same skill set at the same pay rate. While this resource has the same capabilities as the original resource, the new resource completes the activities at a slower rate. Which component of the project will this MOST affect? A change control board is responsible for approving or rejecting change requests correct answer Which statement is true about a change control board 2,4,3,5,
- Analyze performance environment
- Select development and delivery approach
- Tailor for the organization
- Tailor the project
- Implement ongoing improvement correct answer Arrange the following project-tailoring process steps in correct sequential order:
- Implement ongoing improvement
- Analyze performance environment
- Tailor for the organization
- Select development and delivery approach
- Tailor the project Initiate a change request as per the agreed procedure at the beginning of the project. correct answer During a project status review meeting with a customer, you find that the customer is unhappy with the most recent project deliverable. After a detailed discussion, you realize that the customer's requirements changed after the project started, and now the specifications of the deliverables are not in tune with the current customer requirements. Because you have been interacting with the customer for all project-related queries, you discuss with the customer that these requirements seem to be new, but you will be responding to the customer. After reaching your office, you assess the impact of the changes. What should you do next? Additional risk response planning, or risk reassessment correct answer During project execution you identify a risk that was not anticipated during risk planning. Which task will you need to perform to control this risk? Group mentoring tends to be performed the most at the beginning and towards the end of an Agile project. Unlike individual mentoring, group mentoring brings the whole team together during sprint planning, and shared commitments are built at this phase. Once the project commences, group mentoring is then reduced to allow the team members to perform their work. Group mentoring increases towards the end of the Agile project as the work is reviewed. correct answer In an Agile project at wich phases are group mentoring performed the mest? (Choose two) the timeline for the resources needed for managing the project work correct answer A project manager is planning resources for his new project. What information can he gather from the project schedule? the number of communication channels correct answer As the project manager, you have created the communications management plan. The communications management plan lists several different
disagreed with it as there are already several tasks that need to be performed. As Project Manager of the new system, how should you respond? rotate scheduled meeting time to accommodate the different time zones represented correct answer Management expanded their search for talent to encompass multiple locations in order to recruit a candidate with the appropriate IT skillset to perform IT security management activities for a project. They successfully hired a candidate located in central Europe.However, due to time differences, setting up a meeting with the rest of the team, located in Asia, is a challenge. You need to ensure that the new team member feels a part of the team. As the project manager, which action would best help to address this issue? It records project requirements and information needed to manage each requirement, including category, priority, and acceptance criteria. correct answer Which option defines the purpose of the requirements documentation? stakeholder register correct answer Nicole Martinez is a project manager at a printing house. She has to plan for the pigment, ink, glossy paper, and designs to be used on the brochure for a leading cosmetics brand Nicole needs information on the groups and individuals with an interest in her project. To which project document should Nicole refer? Multiple critical paths would emerge for the project ES = EF of latest finishing predecessor activity + 1
- EF = ES of activity + duration - 1
- LF = LS of next activity -1 (unless last activity in path) if more than one activity, take the Ls of activity with smallest LS
- LS = LF - duration + 1
- Slack = LS - ES or LF - EF correct answer Examine the network diagram and task durations shown in the exhibit. If the estimated duration of Task F were increased by three weeks, what would be the result? Learning one's emotional triggers is one of the keys to self-management. These emotional triggers are events that could lead to emotional breakdowns. Being able to identify and effectively manage/control these emotional patterns can help in improving one's behavior and project performance. correct answer Learning one's emotional triggers is one of the keys to:
enhance team performance. The purpose of team-building activities is to enhance team performance. Team-building activities include actions taken by both management and individual team members to enhance the performance of the team. correct answer The purpose of team-building activities is Kanban board A Kanban board is a tool that visualizes the ongoing work by listing the project tasks, including the current status of each. It shows the work in three different phases: to do, work in progress, and work completed. correct answer You have noted that there is a three-month delay in the roll out of a system enhancement for an ongoing project. To identify the root cause of the delay, you have prepared a visual chart to list the project activities according to their current status and update it as tasks are started and completed. What is this visual chart called? Allen would refer to the risk register to find the agreed-upon risk response plan. implementing the agreed-upon response plan will help in mitigating the risk or in reducing the impact of the risk event. correct answer At a food canning factory, four produce trucks from adjacent states could not reach the warehouse on time due to road construction. This delay is going to affect the delivery of the next batch. Allen Wayne, the project manager, wants to check the response plan to avoid missing the delivery date or to reduce the impact in case the products are not delivered on time. Which of the following documents should he refer to for obtaining the relevant information? You are using expert judgment to help you schedule planning. Expert judgment includes consulting with individuals or groups who have experience in schedule development, schedule management, schedule control, schedule methodologies, or scheduling software. correct answer As a project manager, you are responsible for ensuring that an accurate project schedule is created. As part of this process, you consult with individuals who have specialized knowledge in schedule development. Which tool or technique are you using? Shared ownership is an outcome of the Team performance domain, not the Stakeholder performance domain. correct answer Which of the following is NOT an outcome of the Stakeholder performance domain? Formal knowledge-sharing procedures correct answer Joel, a project manager, wants to make use of the project and organizational knowledge available within the project team to ensure that the appropriate knowledge-sharing activities are completed. Which of the factors that help manage project knowledge can be considered organizational process assets? (Choose two.) The best choice you could make is to inform the stakeholder that the scope cannot be expanded. You must balance the needs of all of the stakeholders. If the scope is expanded, the customer's interests are managed, but the sponsor's interests are not. Therefore, the best choice will be to inform the
What kind of team is Mathew managing with these tools? The most likely root cause for the low output reported by the senior developers would be consistently low effort estimates of the work performed by the senior developers. Effort estimates in software development can be defined as the amount of resources (in hours or money) required to develop or maintain the software. A low effort estimate may result in a project taking a longer time to complete because the requirements analysis and work rate estimates were inaccurate. correct answer In a systems implementation project, you have noted that the number of outputs logged by senior developers in the project monitoring tool are fewer than the outputs reported by junior developers. You are aware that senior developers have been handling the more complex development tasks and no defects have been detected so far on the changes they have developed. Which of the following would most likely be the cause for the lower output production of the senior developers? principled The principled (also referred to as win-win or synergy) approach is the most suitable negotiation strategy when the parties involved are mature, have trust for each other, and are willing to look at the other party's point of view to identify the issues and provide a solution that will benefit both parties. correct answer Which negotiation strategy is most suitable when both parties have trust for each other and are willing to look at the other party's point of view? Project A is most attractive. In this scenario, you are given three projects and their respective IRR values. The IRR, or Internal Rate of Return, represents the project's return expressed as an interest rate. Projects with higher IRR values are preferred over those with lower IRR values. A higher IRR value indicates that the return on the project will be greater. correct answer You have three projects from which to choose. IRR is internal rate of return Project A has an IRR of 23% Project B has an IRR of 18%. Project C has an IRR of 6%. Which project is most attractive? You are using negotiation. Any time you need to meet with other managers to obtain personnel or physical resources, you will need to use your negotiating and influencing skills. correct answer To acquire resources, you meet with several warehouse managers to discuss physical resource assignments. Which model are you using? Regarding effective management of dual reporting relationship, it is generally the responsibility of the project manager
In a dual reporting relationship, an individual reports to more than one superior. This occurs in a matrix organization where an individual reports to both a functional manager and a project manager. correct answer Regarding effective management of a dual reporting relationship, which statement is true It would be appropriate to include a probability and impact matrix in the risk management plan. The risk management plan describes the details of how risk will be identified and analyzed, how responses to risk triggers will be managed, and how risk will be monitored and controlled throughout the project. correct answer Which information would be appropriate to include in the risk management plan? Time fragmentation is not a characteristic of servant leadership as it can negatively affect the streams productivity by redirecting them to perform non-critical tasks and become goals and objectives. correct answer Which of the following is NOT a characteristic of servant leadership? Only the customer or the project sponsor can authorize the closure of a project. A project manager, functional manager, or stakeholder cannot authorize the closure of a project. correct answer Which entity can authorize the closure of a project? Alternatives analysis is the most likely method to be used during the Planning performance domain. This method is also used during the Project Work, Delivery, and Uncertainty performance domains. correct answer Which of the following methods is MOST likely to be used during the Planning performance domain? moving all, or most, of the most active team members of the project to the same physical location. Co- location is a tool used to enhance the team's performance. Co-location can be temporary. correct answer co- location means Conducting procurements involves contacting probable sellers and obtaining proposals from them on how they can meet the requirements of the buyer. correct answer Your company wants to subcontract some work on a project. The proposed subcontractor will be manufacturing one of the components of the final product for your company. As a project manager, you need to generate inquiries from probable subcontractors. What are you doing? The stakeholder register is the project artifact that provides the name, position, location, and role in the project of each person actively involved or interested in a project. The register also includes an assessment of the stakeholder's knowledge, abilities, requirements, expectations, influence, and interest. Finally, each stakeholder in the stakeholder register is classified (internal/external,
Self-credit can affect the formation of the self-organizing team. Self-credit refers to a condition where an correct answer Ben has formed a team from a group of trained professionals for his new software development project. These professionals have been following traditional project management methodologies for a long time. With Ben's project, these professionals have now been introduced to agile. Ben wants these individuals to work together as a team and become self-organizing to manage project tasks on their own. Which of the following personality traits can negatively affect formation of the self-organizing team? (Choose all that apply.) This is the nominal group technique. In this technique, the group members first write down their ideas privately. Then the ideas from all the members are collated and discussed. Based on the discussion, ideas are assigned rankings and the highest ranked ideas are given preference. correct answer In a group decision-making process, the following steps are performed:1. The group members record their ideas privately in writing.2. Each of the group members is asked in turn to provide one item from their list until all ideas are publicly recorded on a board.3. The group engages in a discussion of the listed ideas.4. The group provides ratings to the ideas and the decisions with high ratings being given preference. 90 months The payback period for the project is 90 months. The payback period is the amount of time that it will take to recoup the costs of the project. correct answer Your company's project selection committee is considering several new projects. Project A has costs of $1,000,000. Its expected cash inflows are $100,000 per year for the first 5 years, and then $200,000 per year for subsequent years. What is the payback period for the project? If the vendor completes all of the work specified in the procurement statement of work (SOW), the contract is considered to be completed. correct answer While working on a project, Nancy, the project manager, has awarded a few contracts to vendors. One of these vendors has completed all of the work specified in the procurement statement of work (SOW). However, the vendor has not completed one of the tasks communicated verbally during one of the meetings and stated that this task was not part of the contract. What do you conclude about this contract based on the preceding information? Compliance correct answer Project——— ensure that laws and regulations that affect a projects outcome are analyzed to determine their effect on the project, and that measures are taken to conform with the laws and regulations.
You should provide the customer with whatever work is already completed for the money already spent and begin closing the project. As a part of the Code of Ethics and Professional Conduct, you are expected to follow any ethical standards and principles that may govern your industry or your state. correct answer The customer on a project tells you that they have run out of money to pay for the project. What should you do FIRST? A constraint can be described as a factor that limits the options of the project team, Constraints are restrictions that affect the performance or scheduling of a project. Constraints limit the options afforded the project team. Project constraints include scope, quality, time (schedule), budget (cost), resources (both personnel and equipment), and risk. correct answer Constraint can be described as The Tuckman Ladder is least likely to be used during the Planning performance domain. The Tuckman Ladder is a project team development model. The project team is usually selected during the Planning performance domain. Team development occurs while the project work is being done. The Tuckman Ladder is used during the Team and Project Work performance domains. correct answer Which model is LEAST likely to be used during the Planning performance domain? Incuming costs of purchasing raw materials would not require a change to the cost baseline. The cost baseline is a time-phased budget used for measuring and monitoring cost performance on the project. It is produced during the Planning performance domain and is calculated by adding up all of the cost estimates for a time period. It is usually displayed with the help of an S-curve, which plots cumulative costs on the y-axis against time on the x-axis. The cost baseline includes total funding requirements and periodic funding requirements. correct answer Which action would NOT require a change to the cost baseline The first step in the creation of the work breakdown structure and project schedule is to decompose the project scope into activities. This first step creates the WBS. The remaining steps are needed to create the schedule. The correct order for the steps to create the project schedule are:
- Decompose the project scope into activities.
- Sequence the activities.
- Estimate the effort, duration, personnel, and physical resources required for each activity.
- Allocate personnel and resources to each activity.
- Adjust the sequence, estimates, and resources until the schedule is complete and approved. correct answer You are working with your project team to create the work breakdown structure (WBS) and project schedule. What is the first step of this process?
- Project team skills - Trust building correct answer Match the given project activities with the Drexler/Sibbet model stage where they are completed. (Each project activity matches with a single stage.) Match the given internal factors that can affect a project with the internal category into which they fit. Each factor will match with only one internal category. correct answer Internal factors and categories should be matched in the following manner
- Process asset - PMO templates
- Data asset - Lessons learned from previous projects
- Organizational culture, structure, and governance - Leadership style
- Resource availability - Subcontractor agreements Internal environment factors include:
- Process assets - includes tools, methodologies, approaches, templates, frameworks, patterns, or PMO resources
- Governance documentation - includes policies and processes.
- Data assets - includes databases, document libraries, metrics, data, and artifacts from previous projects
- Knowledge assets - includes the tacit knowledge of team members, subject matter experts, and other personnel.
- Security and safety - includes security and safety measures in place for facility access, data protection, confidentiality levels, and proprietary secrets.
- Organizational culture, structure, and governance - includes organization's vision, mission, values, beliefs, culture, leadership style, hierarchy and authority relationships, organizational style, ethics, and code of conduct.
- Geographic distribution of facilities and resources - includes work locations, virtual teams, and shared systems.
- Infrastructure - includes facilities, equipment, organizational and telecommunications channels, information technology hardware, availability, and capacity.
- Information technology software - includes scheduling software, configuration management systems, web interfaces on online systems, collaboration tools, and work authorization systems.
- Resource availability - includes contracting and purchasing constraints, approved providers and contractors, and collaboration agreements.
- Employee capability - includes general and specialized expertise, skills, competencies, techniques, and knowled
helps the project team to focus on the most significant problems. A Pareto diagram is a bar chart based on the Pareto 80/20 law, which states that 80 percent of problems stem from 20 percent of the causes. It shows problems ranked in descending order of significance. It helps the project team to identify and focus on the most significant problems. It is a type of histogram. The Pareto principle states that the majorty of defects are caused by a small percentage of the identifiable problems. correct answer A Pareto diagram helps the project team to: You should use formal written communication for complex project issues. Complex issues tend to have complex effects on a project and often require significant work. Formal written communication is preferred in these instances and serves as documentation of the issue. correct answer Which statement regarding forms of communication is true? The high-performance stage is where the team members have achieved a level of performance THAT REQUIRES LESS SUPERVISION/oversight The Drexler/Sibbet team performance model identifies seven stages in developing the project team:
- Orientation - At this stage, the purpose and mission of the project are identified and made known to the team members.
- Trust building - The team gets to know each other at this stage, including the key stakeholders who may or may not take part in influencing the project. The skills and abilities of each member are identified.
- Goal clarification - This stage is concerned with addressing the stakeholders' expectations, project requirements, and deliverables/expected outcomes.
- Commitment - This stage answers the question of how the project's goals and objectives will be achieved. Milestone schedules, release plans, budgets, and resource requirements are defined.
- Implementation - correct answer During which stage of the Drexler/Sibbet Team Performance model do the project team members work together with less supervision? You should focus the team on avoiding similar mistakes in future sprints. As an agile practitioner, you must allow your team members to come up with new ideas, with the understanding that these new ideas may result in mistakes. But once made, your team should learn from them and commit to avoid making them again. correct answer Your team is developing an application for your client. In order to save time, Paul, your lead developer, proposes to use existing code that was used to create a similar application. The team decides to take this approach. On the quality audit, many bugs were detected from the reused code when integrated into the existing software. As a result, you had to delay the current iteration by a week. What should be the lesson learned from this incident?
