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Procurement Processes and Practices, Exams of Nursing

A wide range of procurement-related topics, including procurement planning, risk management, contract types, procurement methods, and various procurement-related processes and procedures. It provides insights into best practices, common challenges, and strategies for effective procurement management within public and private organizations. The document touches on key concepts such as procurement planning, sourcing, supplier management, contract administration, and performance evaluation. It also addresses important considerations like stakeholder engagement, ethical behavior, and compliance with relevant laws and regulations. Overall, this document serves as a comprehensive resource for procurement professionals, students, and anyone interested in understanding the complexities and nuances of the procurement function.

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Download Procurement Processes and Practices and more Exams Nursing in PDF only on Docsity! NIGP-CPP CERTIFICATION EXAM NEWEST ACTUAL EXAM 2025 QUESTIONS AND DETAILED CORRECT ANSWERS (VERIFIED ANSWERS) | 2024- 2025 A+ GRADE When meeting with the facilities manager, a senior buyer is told that a contract is needed for a local delivery service. What information would be needed by the buyer? o Whether the agency's own facilities staff can do it themselves. o How often deliveries are required and to what locations. o The priority of the contract compared to those already existing. o Whether they have received the proper approval for the contract. Correct Answer How often deliveries are required and to what locations. The state's central warehouse stores the same items in a consistent, designated space each time they are received. This is known as: o Dedicated Location o Sound Warehousing o Best Location o Fixed Location Correct Answer Fixed Location Maria, the city's warehouse manager, is trying to determine the best order quantity of lawn mower repair parts that the Building & Grounds Department uses. Which of the following is the most relevant consideration? o Seasonal changes in use. o The department's preferred supplier. o Location of the supplier. o Supplier's lead time for delivery. Correct Answer Seasonal changes in use. Sara is looking for alternative ways to provide materials to the point of use other warehousing and delivering them for her entity. Her goal is to have suppliers provide inventory items, but she doesn't want to purchase them until the items are used. A valid option for Sara to consider is: o Just-In-Time Delivery o The Delphi Technique o Maintenance and Repair Inventory Operations o Cycle Counting Correct Answer Just-In-Time Delivery Nancy is discussing the importance of lifecycle management processes for capital assets with her colleagues in the warehouse. Which of the following reasons is NOT something she should focus on during the conversation? Lifecycle management processes maximize consumable opportunity. Lifecycle management processes minimize asset lifecycle costs. Lifecycle management processes assume a certain number of economic years. same products needed by their entity. On each occasion the value of the purchase was approximately $4,500.00. What should the procurement professional do? o Point out the repetitive nature of orders. o Remind the supervisor of the code restrictions on fragmenting orders. o Extend the purchase order. o Ask on of their peers to place the order. Correct Answer Remind the supervisor of the code restrictions on fragmenting orders. William may make changes in the Procurement Department. What is his first step when considering a new process? o Identifying a need for change o Creating a policy and procedures manual o Building a flow chart o Engaging in a process mapping activity Correct Answer Identifying a need for change Which of the following types of contracts establishes a source of supply and pricing for specified items or services for a specified period? A. Competitive price contract B. Fixed price contract C. Term contract D. Service contract Correct Answer Term contract Although extensive planning may have taken place for a strategic plan, sometimes these plans can fail. Which of the following is a reason that might be the cause of a strategic plan failure? A. The strategy was defined correctly B. Goals were not stated in clear quantifiable terms C. Strong commitment to planning D. Reliance on forward thinking Correct Answer Goals were not stated in clear quantifiable term During the planning stage of a procurement engagement, an entity client wanted to buy a mid range printer. They then decided that a printer/copier/scanner/fax might be better, but they aren't sure if it's worth the price. What tool can help make the determination? A. Value analysis B. Market survey C. Price analysis D. Cost analysis Correct Answer Value analysis Why is the Request for Proposal (RFP) process often perceived as problematic by an agency's leadership? A. The award decision is very quantifiable. B. The award decision is based on qualitative variables. C. The price is rarely known on award. D. The outcome of the RFP process is difficult to justify. Correct Answer The award decision is based on qualitative variables We've put a solicitation out on the street, opened it, tabbed it and awarded the contract, which the department is now using and administering. Our work is done - yes or no? Explain your answer. Correct Answer No, we take it through contract closeout. An agency is revising its document retention schedule. Where should the government entity look for guidance? A. The Federal Acquisition Requirements. B. Legal or statutory requirements. C. The Universal Commercial Code D. Common Law Correct Answer Legal or statutory requirements. Business in which majority ownership belongs to members determined to be historically underprivileged because of a predetermined social advantage. Correct Answer Disadvantaged Business An independently owned firm, corporation, or establishment, having a small number of employees, low volume of sales, small amount of assets and limited impact on the market. Correct Answer Small Business: Congress created this administration, whose function is to "aid, counsel, assist and protect, insofar as is possible, the interests of small business concerns. Correct Answer Small Business Administration o Speaking at local Chamber of Commerce meetings. o Adding local supplier preferences. o Requiring that all suppliers have a local presence within the entity's region o Requiring the use of local subcontractors for every contract. Correct Answer Speaking at local Chamber of Commerce meetings. Involves the transformation of the organizational mission, goals, and objectives into measurable activities to be used to plan. Examples of strategic procurement planning include the: • Development of supplier relationships to enhance the procurement/production of goods and services consumed by the entity. • Identification of specific functional demand attributes and/or linking of procurement spending to specific goals and objectives within the entity. Correct Answer Strategic Procurement Planning Meeting present needs without negatively impacting subsequent generations' ability to fulfill their needs. (Management of waster; carbon emissions; water conservation) Correct Answer Sustainability The Materials Manager for the Utility department has to keep parts and materials in stock to maintain all 42 pump stations as well as the entire infrastructure to keep the town citizens supplied with clean, pure, well water. This service has to be provided 24/7, and all essential maintenance, repair parts, and pumps must be readily available. These deep well pumps cost tens of thousands of dollars, but if they are maintained correctly, they can last over 10 years. What should be done with a decommissioned pump? A. Sell is as scrap metal B. Transfer it to another entity C. Sell it via an electronic auction D. Cannibalize it for parts Correct Answer Cannibalize it for parts Procurement Director to buyer: "The mayor just called and he wants the Hansen project expedited. Take care of it." Buyer to Hansen contractor: "How's it going?" Hansen contractor: "Great. Everything's going well and the project is on schedule." Buyer: "Glad to hear it. I'll check back with you again in a week or so." What specific term defines what the buyer has done? What is the definition of what he should have done, based on the instructions from the procurement director? Correct Answer The buyer has done a Follow-up. Based on the instructions from the procurement director the buyer should expedite (an attempt to rush the contractually agreed upon delivery time or schedule). The process of acquiring property of services that are already in existence, or that must be created, developed, demonstrated, and evaluated. Correct Answer Acquisition Strategic Planning Correct Answer A course of action to achieve long-range goals, generally up to five years. Reflects the company's direction and its purpose as stated in its mission statement. Tactical Planning Correct Answer A course of action to achieve short-term goals, generally within a year or less. They are concerned with what the units beneath top management must do, how they must do it and who has the responsibility. They have shorter time frames and narrower scopes than the strategic plans. Regulation Correct Answer A statement by a governmental body to implement, interpret, or prescribe law or policy, or to describe the organization procedure, or practice, often promulgated in accordance with an administrative procedure act. Policy Correct Answer A governing principle or plan that establishes the general parameters for an organization to follow in carrying out its responsibilities. Procedure Correct Answer The detailed series of related activities that must be completed and the sequence in which they must be done, to accomplish a given task. Common Law Correct Answer Bodies of law not set forth in statues, ordinances, or regulations, developed through court decisions. Policy Manuals Correct Answer designed to guide behavior toward accomplishing specific organizational objectives. contain key provisions of enabling legislation or ordinance and are used to forge a direct relationship between the legal foundation of an agency's procurement program and the procurement rules and policies that guide the agency Vision statements Correct Answer reflects where the organization is going. Procedure Manuals Correct Answer written with a greater level of detail and are intended not just to provide guidance but to provide information on required forms, process requirements, and steps for each procurement action Strategic Procurement Planning Correct Answer The transformation of the entity's mission, goals and objectives into measurable activities to be used to plan, budget and manage the procurement function within the entity. Strategic Sourcing Correct Answer a methodology and process that enables procurement professionals to analyze what and how they acquire products and services, with the objectives of lowering costs to the entity and improving supply fulfillment from the producer level to the end-user (supply chain). In addition, strategic sourcing can help Procurement improve supplier performance, eliminate non-value-add activities and costs, reduce waste, and minimize risk. Sierra, a Procurement Director is developing her department's Continuity of Operations Plan. Which step should she do first to determine her departments essential functions? o Call a similar public entity and ask for a copy of their continuity of operation plan o Ask her customers what functions are most important to them o Document then list all procurement functions o Ask other entities who have experienced a disaster what their essential functions are Correct Answer Document then list all procurement functions True or false. Joint bid purchases and piggyback purchases are the same thing. Explain. Correct Answer False. Joint bid purchases is when agencies purchase the same item or service using one solicitation for both agencies. The agency is a part of the solicitation and contract. Piggy back purchases is when an agency uses a contract that was solicited by another agency, state, or cooperative bidding process. The agency is often not involved in the original bidding process, however, does have an addendum to use the contract. Price fixing, bid rigging and restraints of trade are prohibited by this first of its kind federal act. A. Federal Trade Commission B. Adam Clayton Powell Act C. Sherman Anti-Trust Act D. Robinson-Patman Act Correct Answer Sherman Anti- Trust Act What is the bidder's obligation when a bid that was accepted by the agency contained minor clerical errors? A. The bidder must void the contract. B. The bidder must perform the contract. C. The purchaser cannot allow the bidder to make corrections. D. The court must make a decision on this matter. Correct Answer The bidder must perform the contract. 1. What is the name of the principle(not the rule) that is indicated by this statistic? 2. Provide an example of how this principle relates to procurement. Correct Answer 1. The Pareto Principle 2. An example of how this principle relates to procurement would be, "80% of purchasing cost is created by 20% of the purchase orders issued." The three types of competition found in the market place are: A. Inexact, impure and monastic B. Exact, pure and monopoly C. Exact, pure and monotheistic D. Pure, imperfect and monopoly Correct Answer Pure, imperfect and monopoly C. Review the workload-per-buyer statistics and see if a reallocation of responsibilities is needed D. Run the statistical analysis three more times to see if it was just an error Correct Answer Review the workload- per-buyer statistics and see if a reallocation of responsibilities is needed The job of the Contract Administrator is: A. Issue the contract and support the efforts of the finance officer who then manages the contract through to completion. B. Ensure the contractor submits a valid contract for signature by the proper procurement personnel. C. Ensure the terms of the contract are met and the interests of the agency are protected. D. Be the legal expert available during any protest or negotiation during the contract development phase. Correct Answer Ensure the terms of the contract are met and the interests of the agency are protected. In public contracting, competency refers to: A. Persons representing the vendor. B. Persons of any age entering into a contract. C. Only procurement officials. D. Persons mentally capable and of the age as allowed by law. Correct Answer Persons mentally capable and of the age as allowed by law. Which of the following is not an essential purpose of inspection? A. To determine if the product should be stored in a warehouse system. B. To ensure the quality of the goods received. C. To verify that product specifications have been met. D. To proteo protect the using agency from receiving unacceptable goodsct the using agency from receiving unacceptable goods Correct Answer To determine if the product should be stored in a warehouse system. The process of establishing agreement on the characteristics, quality, design, and performance of the products and services to be purchased. Achieve economies of scale Correct Answer Standardization A version of the "Make or Buy" decision in which an organization elects to contract for an item of service that was previously provided by in-house resources. Correct Answer Outsourcing The divestiture of both management and assets of a public function to change the status of a function formerly performed by the government to one that is privately controlled and owned including the transfer of real and personal property Correct Answer Privatization A procurement method that emphasizes value over price. The best value might not be the lowest cost. Generally achieved through the Request for Proposals (RFP) method. Correct Answer Best Value A method directed at all of the functions of a product or service to satisfy the requirements at the lowest possible cost to the entity. Correct Answer Value Analysis An analysis that influences the decision to either provided the food or service by using internal organization resources or to contract out for a supplier to meet the need. Correct Answer Make or Buy Analysis An analysis that compare the cost of the offers. Correct Answer Price Analysis An examination of the actual or estimated costs, including labor, materials, and overhead , administrative expenses that excludes a supplier's profit. Correct Answer Cost Analysis A decision based on the results of a cost/benefit analysis of the cost to own, costs to lease, and the advantages and disadvantages of any relevant qualitative factors. Correct Answer Lease or Buy Decision The process of collecting, cleansing, classifying and analyzing expenditure data from all sources within the organization (i.e. purchasing card, eProcurement systems, etc.) Correct Answer Spend Analysis The Proactive Approach Correct Answer Partner with end users and stakeholders during their planning process. and approval of the risk management to agency risk manager. Correct Answer Explain how proposal and performance risk identified during the source selection process plays a role in risk management Your agency has decided to outsource their entire information technology department, including maintenance of the financial, procurement, and human resources systems. The contractor will be using agency property, including offices, and will have access to all agency financial systems. The city likely will lose over time the internal capacity to recover from contractor insolvency or other significant performance default. What is the best choice in terms of bonds and insurance? o A bid bond provides adequate protection against performance defaults. o Because the government has sovereign immunity and normally carries their own property damage insurance, the agency should save money by not requiring the contractor to have general liability insurance. o Because the contractor will be performing on state property, there is no requirement that the contractor have workers' compensation and employers' lability insurance. o A Correct Answer A performance bond may be warranted because, in requiring a performance bond, the agency attempts to mitigate risk associated with failure to perform by having the performance guaranteed by a third party (the surety). A tool to protect the public agency's interests by measuring and controlling the possibility of an unacceptable project outcome. Correct Answer Performance bond requirement The mayor needs a new copier. Procurement is working with the receptionist who says, "The copier should collate and staple." What kind of requirement is this? A. Formal requirement B. Advantageous requirement C. Mandatory requirement D. Non-mandatory requirement Correct Answer Non- mandatory requirement Alternative procurement plans that give guidance to assess, evaluate, and manage the supply base in ways that are consistent with overall entity objectives. Correct Answer Sourcing Strategies A type of specification that describes the desired outcome or intended use of a commodity and how the commodity will perform (e.g., number of items, distant to travel, time required) Correct Answer Performance Specification A type of specification that establishes the characteristics an item must possess, including details indicating how it is to be manufactured. May include engineering plans or drawing, and blueprints. It states to the contractor in prescriptive terms what the contractor must provide to the buyer. Correct Answer Design Specification This type of specification includes elements of both design and performance specifications. Correct Answer Combination Specification: A procurement method used to solicit competitive sealed bid responses, sometimes called a formal bid, when price is the basis for award. Correct Answer IFB The document used to solicit proposals from potential providers (proposers) for goods and services. Price is usually not a primary evaluation factor. Provides for the negotiation of all terms, including price, prior to contract award. May include a provision for the negotiation of best and final offers. Correct Answer RFP A document which is used by a procurement entity to obtain statements of the qualification of potential responders (development teams or consultants) to gauge potential competition in the marketplace, prior to issuing the solicitation. Correct Answer RFQu A tax or duty to be paid on a particular class of imports or exports. Correct Answer Tariff An official ban or trade or other commercial activity with a particular country. Correct Answer Embargo Between the U.S. and Canada, and included Mexico as of 1992. Part 4 provided the rules under which government procurement was to be conducted between the three damage to the goods passes when the goods are alongside the ship, and the buyer bears all costs from that moment onwards. Correct Answer FAS - Free Alongside Ship The seller delivers the goods on board the vessel nominated by the buyer at the named port of shipment or procures the goods already so delivered. The risk of loss of or damage to the goods passes when the goods are on board the vessel, and the buyer bears all costs from that moment onwards. Correct Answer FOB - Free On Board The seller delivers the goods on board the vessel or procures the goods already so delivered. The risk of loss of or damage to the goods passes when the goods are on board the vessel. the seller must contract for and pay the costs and freight necessary to bring the goods to the named port of destination. Correct Answer CFR - Cost and Freight The seller delivers the goods on board the vessel or procures the goods already so delivered. The risk of loss of or damage to the goods passes when the goods are on board the vessel. The seller must contract for and pay the costs and freight necessary to bring the goods to the named port of destination. The seller also contracts for insurance cover against the buyer's risk of loss of or damage to the goods during the carriage. Correct Answer CIF - Cost, Insurance and Freight A US jurisdiction has adopted the World Trade Organization Agreement on Government Procurement (WTO-GPA) and procurement of consulting services is covered by that agreement. The value of consulting services under a specific procurement is estimated to be no more than $100,000 US. What is the minimum required advertising time for the solicitation (if no exceptions apply)? o 40 days, unless the contracting agency determines that some lesser period is more advantageous o 90 days, unless the contracting agency determines that a shorter interval will not substantially affect competition. o 30 days, unless the contracting agency determines that a shorter interval is in the public's interest. o The minimum time required by the local jurisdiction's applicable laws, without regard to the GPA. Correct Answer The minimum time required by the local jurisdiction's applicable laws, without regard to the GPA. In which of the following situations could a procurement professional issue a solicitation that does not comply with international Trade Agreement procurement requirements? o If the entity is not covered by an international Trade Agreement; the goods or services being acquired are specifically excluded; or, if the procurement does not meet the values threshold. o If the solicitation text includes an express prohibition for international suppliers. o If local applicable law explicitly allows only suppliers within the jurisdiction to be awarded the contract. o If no international Offerors have expressed interest in sending proposals to the entity. Correct Answer If the entity is not covered by an international Trade Agreement; the goods or services being acquired are specifically excluded; or, if the procurement does not meet the values threshold. If an entity intends to make a one-time purchase from an international supplier, which of the following options would be the most efficient for handling shipping? o Making the shipping and Customs arrangements through a staff member. o Using a Freight Forwarder o Consulting the International Chamber of Commerce about how manage Customs clearance. o Ensuring that the product fits inside a standardized intermodal shipping container. Correct Answer Using a Freight Forwarder A full-service agent knowledgeable in all aspects of preparing goods for shipment, arranging the most appropriate methods of transportation, and handling all logistical and Customs clearance issues. Correct Answer Freight Forwarder When learning about the local communication and business customs of a foreign country, which of the following resources is the most helpful in receiving the Correct Answers? o Contact in the country's consulate or embassy office. o Domestic federal economic development department. a variety of returnable containers, such as gas cylinders, rail containers, and equipment Correct Answer Demurrage Loose wood, matting, or similar material used to keep a cargo in position in a ship's hold. Correct Answer Dunnage A term in international commercial law specifying at what point respective obligations, costs, and risk involved in the delivery of goods shift from the seller to the buyer under the Incoterms standard published by the International Chamber of Commerce. Correct Answer FOB The is the term for a third-party logistics provider that manages the transportation needs of another organization. Correct Answer 3PL A legally required document that parties involved must complete before a shipment can be allowed to deliver its goods. It serves as a protection for both carrier and the shipper since it contains a detailed description of the exact weight of the shipment, its exact value, its type, the quantity, and destination of the materials being transported. The carrier will be the one to issue the document that will be submitted to the shipper of the goods. Correct Answer Bill of Lading Long-lasting goods a firm acquires and owns but does not consume in the ordinary course of business. These may include assets such as machines, trucks, large computers, and office furniture. Items will have a minimum useful service life of one year or more; have a certain threshold identified by policy and contribute value to an agency's business. Correct Answer Capital Equipment A supply chain, you recycle all the components when the product reaches the end of its usable life. Correct Answer Closed-looped supply chain A method of maintaining several smaller warehouses spread out to different areas in order to better serve different markets or stocking different products. Correct Answer Decentralized Warehouse The time elapsed from order placement to receipt of commodity. This includes the activities of order transmittal, processing, preparation and shipping. When there are multiple links between organization and supplier, lead time is the sum of all lead times. Congested airways, highways and waterways are always a factor in estimating delivery lead times. Lead time is the total time it takes to complete a series of tasks within a process. Correct Answer Lead Time Reuse Correct Answer Transfer, redeploy within the entity; Return Correct Answer Trade-in to a supplier for credit toward a new purchase; Recondition Correct Answer Refurbish for use within the entity; Resell Correct Answer Sale through auction (live or online) or competitive process (bid/proposal); Reclaim Correct Answer Sale as scrap; Recycle Correct Answer Convert material to reuse Remove Correct Answer Trash or donation. An assessment tool that measures how you respond to challenges, how you influence others, your preferred pace for speaking and processing, and how you respond to rules and procedures. Correct Answer DISC The capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself Correct Answer Influence Is something or someone that produces an effect, result, or condition; something or someone that makes something happen or exist. Correct Answer Cause A sign of the existence of something else. Something that indicates the existence of something else. Correct Answer Symptom: Deals with influencing people. Correct Answer Leadership Focuses on maintaining systems and processes. Correct Answer Management Conscientiousness Correct Answer Analytical, reserved, precise, private, systematic Steadiness Correct Answer Even-tempered, accomodating, patient, humble, tactful Problem Solving Qualities Correct Answer Anticipate problems; Accept the truth; See the big picture; Handle one thing at a time; Don't give up on a major goal when feeling discouraged. Lean Six Sigma discipline (the 5 Whys) Correct Answer This strategy helps get to the root of the problem and avoids treating symptoms instead of the cause of the problem. Every time you ask why, it helps you get to the next layer of the problem. A member of the staff has requested approval to attend the NIGP Annual Forum. This staff member has been written up for violating rules and regulations. He has a poor attendance record and is not as productive as some of the other staff members. However, the manager feels that if this request is denied, someone will interpret the decision to be discriminatory. If this person is selected, others who are more deserving cannot attend and will be penalized unfairly. If the manager elects to send this person, an uncomfortable HR issue can be avoided. What do you think would be the best thing to do? o Endorse the approval without comment. o Endorse the approval after counseling the employee about your expectation for future performance o Refuse to sign the approval and counsel the employee, explaining why the request has been denied. o Refuse to sign the approval without comment. Correct Answer Refuse to sign the approval and counsel the employee, explaining why the request has been denied. Seven steps to problem solving Correct Answer Clearly identify the problem; Actively listen to stakeholders and seek to understand; Brainstorm and list all possible options; Evaluate by determining the benefits and disadvantage; Select the best option(s); Document; Monitor the effectiveness and evaluate. As cross functional teams begin to multiply in the organization, what steps should be taken to ensure quality participation by staff and the continuity of the work flow within the department? o Cross training for operation support o Training on quality circles o Team training on time management o Training on how to report information back to the department Correct Answer Cross training for operation support The Procurement Official for a state agency notices that a new Procurement professional is eating lunch frequently with the same office supply sales representative. The agency does not have a policy prohibiting employees from accepting lunches from suppliers, but the manager is becoming increasingly concerned about the frequency of lunch appointments with the representative. As the manager, what would be the best approach to take in this situation? o Advise the procurement professional to continue having lunch with the representative but he should always invite another purchasing professional to join them. o Write a letter to the supplier representative's supervisor demanding that the representative no longer invite the purchasing professional to lunch. o Advise the procurement professional of the importance in public procurement of avoiding the appearance of favoritism and unethical behavior. o Advise the procuremen Correct Answer Advise the procurement professional of the importance in public procurement of avoiding the appearance of favoritism and unethical behavior. The transit system needed to replace outdated buses. The director of the transit system leaked word to bus manufacturers about the upcoming solicitations. The person in charge of transportation contracts was inundated with offers from suppliers willing to provide all expense paid site visits for the committee working on the solicitation. The companies wanted to ensure that "proper" specifications were written. What direction should the head of the procurement department provide? o Take the offer(s), otherwise the university will risk writing inferior specifications. o Decline the offer(s) until the weather is better so the trips can be combined with the upcoming holiday break. o Accept the offer(s), only if you can visit more than one manufacturing plant. o No, because his supervisor should remove all obstacle that would hinder his progress in completing required tasks and that pre Correct Answer No, because his supervisor should remove all obstacle that would hinder his progress in completing required tasks and that prevents him from putting his best efforts forward in submitting reports in a timely manner. The procurement manager for the City of Marionville has been in office for just over one year. Her supervisor has complained that her department processes purchase orders at a snail's pace. Prior to her employment in the Procurement Department, her four employees did not receive a performance review for over 5 years. Despite her efforts to establish individual work plans and goals for each employee, clear evidence indicates that three of the four employees lack motivation and are poor performers. As the next performance evaluation approaches, what action should the manager take with the three poor performers? o Don't worry about their performance evaluations, immediately fire each of them. o Prepare the performance evaluation and establish clear goals for processing purchase requests in an effective, efficient and timely manner. o Prepare their performance evaluations and enroll them in NIGP training classes. o Prep Correct Answer Prepare their performance evaluations and seek input from them on what is needed in order to perform at a higher level. Mr. Smith and Mr. Jones were benchmarking their procurement practices, and at some point the conversation turned to how they managed their staff. Mr. Smith, was a self-admitted "micro-manager" type and proud of it. He not only had an electronic procurement system, but an extensive companion "how to" manual that explained to an exact degree how to make entries in the electronic system. In addition, every transaction went through his "approval mailbox." He set up the system this way because he could then reduce risk to a minimum since he was in control. He wasn't getting a lot done, but by gosh it was all correct. Which theory most closely portrays Mr. Smith's management style? o Maslow's Hierarchy of Needs o McGregor's Theory X o McGregor's Theory Z o McGregor's Theory Y Correct Answer McGregor's Theory X A regimented management approach and assumes that employees have a distaste for work and lack ambition. Must organize all elements of the work, direct employee efforts, and control their actions to fit the needs of the organization. Correct Answer McGregor's Theory X Suggests that all individuals respond to their perceived needs in an orderly and predetermined sequence, with the most basic of human needs satisfied before a higher need is recognized. Correct Answer Maslow's Hierarchy of Needs Managers make assumptions that people in the work force are internally motivated, enjoy their labor in the company, and work to better themselves without a direct "reward" in return. Correct Answer McGregor's Theory Y Emanated from the Japanese corporations during the 1980s, stresses that performance can be increased only if the organization is committed to real involvement of employees in self-managed teams. Assumption that managers must be trustworthy, subtle, and provide mutual support to the organization and the employees. Correct Answer Theory Z Budget departments and agencies of public organizations rely heavily on procurement agencies to do what? o Source specifically approved products and services within specified budget constraints. o Analyze and report on economic forecasts. o Calculate revenue, life-cycle costs and taxes. o Provide market data, assist in forecasting and provide cost data by understanding the budget process of the organization. Correct Answer Provide market data, assist in forecasting and provide cost data by understanding the budget process of the organization. A cross-organizational team was established to achieve cost savings through the use of cooperative contracts. The top leaders of all five involved organizations have unanimously and publicly heralded the outcome of this joint effort as a great way to get the "biggest bang" for the taxpayers' and stakeholders' money. This is the second bi- award whose primary purpose is to procure supplies, services, or construction. Correct Answer Grant A type of proprietary fund used to account for goods and services. Criteria to determine this type of fund are that they: (1) generate revenue, (2) provide goods or services, or (3) operate as a stand-alone or are self-supporting. Funds that control various utilities such as water, water reclamation, storm water, electric, and other entities providing service financed through user charges. Correct Answer Enterprise Funds The part of a computer system or application that is not directly accessed by the user, typically responsible for storing and manipulating data. Correct Answer Back End A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems. Correct Answer Graphical User Interface (GUI) A set of functions and procedures allowing the creation of applications that access the features of data of an operating system, application, or other service. Correct Answer Application Programming Interface (API) A network of remote servers hosted on the Internet and used to store, manage, and process data in place of local servers or personal computers. Correct Answer Cloud Extends a private network across a public network, and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. Correct Answer Virtual Private Network (VPN): 5 Steps of a Business Continuity Plan Correct Answer 1 Document procurement services 2 Assess risk that could interrupt your operations 3 Develop approach to deal with potential impacts 4 Train your team and practice 5 Conduct a "lesson learned" after an interruption Becomes operational again quickly after an emergency Correct Answer Business continuity plans Convenient and efficient means of acquiring small dollar items and services without time and expense associated with normal purchase order procurement process. Correct Answer P-Cards Used to transfer money and data for the transactions of goods and services. Correct Answer E-Commerce System Cheryl is her city's first Director of Procurement Operations, centralizing purchasing under one governmental department for the first time in their town's history. When working with the Mayor's Office to establish the role, Cheryl was asked to describe the relationship and boundaries of her new role along with the Director of Finance. Which of the following is NOT a section of her role that she should highlight? o Procurement professionals need to consider funding and financial requirements in order to avoid negative impact in a perspective contract. o Procurement professionals deal with funding sources that might have specific procurement requirements based on legal restriction. o Procurement professionals must verify that funding is available to ultimately cover the contract once issued. o Procurement professionals analyze the large-scale spend of respective departments to inform budgeting hierarchy in their entit Correct Answer Procurement professionals analyze the large-scale spend of respective departments to inform budgeting hierarchy in their entities. Nikki is overseeing the procurement of furniture and office supplies for a new school and realizes that all of the necessary funds for the procurement of these materials will not be immediately available. Based on this concern, what should Nikki do? o Consult with the user department representatives to get a better sense of when they believe funds may become available. o Discuss funding with representatives from qualified suppliers and suppliers with current contracts. o Mandate the prioritization of funding for the different purchases in accordance with her budgetary expertise. o Authorize the use of emergency funds in order to purchase the materials and budget to replenish those funds during the next fiscal year. Correct Answer Consult