Project: Software Services Industry
Solution for 1: Document A
The Subsidiary Management Plan is the output of the Plan Quality Management Process, which is part
of Planning Process Group
Plan Quality Management is the process of identifying quality requirements and/or standards for the
project and its deliverables, and also documenting how the project will demonstrate compliance with
quality requirements and/or standards
Subsidiary Quality Management Plan – For the mentioned situation where the application
should not have more than 5 defects and earned value specifications require the SPI and CPI
to be 1+/- 10% throughout follows the below processes:
i) Quality Standards: A quality standards need to use during this phase to manage the defects
as per the agreed terms and though out the project life cycle to keep a continuous check.
For example –As per agreed terms with the customer and as per company’s standard you
need to keep a close check that before go- live the product or services should not have
any major faults or bug apart from a minor or nominal run time error.
ii) Quality objective of the project: A defined quality objective need to be maintained across
the project life cycle to maintain quality alignment and keep a track of the objectives for
future as well.
For example – When taken into account, the product or the services must achieve the
quality objectives set to define in the project quality management statement.
iii) Roles & Responsibilities: A defined quality management plan must have its roles and
responsibilities delegation plan in place.
For example – For any quality related issues or concern raised during the time frame of
the delivery life cycle need to be addressed and taken care by certain people or a group of
people know as quality control analysis’s.
iv) Project deliverables and processes subject to quality review: Project’s deliverables and
quality of the same is an indispensable part of the project life cycle. Hence quality review
process is an important part of the project deliverables.
For example – If you mark in your quality review plan as a mandate topic to discuss and
retain correct updates on a regular basis will help to keep a smooth track of the entire
quality control flow.
