Scrum Master Exam Questions and Answers, Exams of Business Management and Analysis

A series of questions and answers related to the scrum methodology, specifically focusing on the role of the scrum master and team dynamics. It covers topics such as managing team conflicts, handling technical debt, and the responsibilities of the product owner. The questions are designed to test understanding of scrum principles and best practices, providing insights into effective team management and problem-solving within an agile framework. This resource is valuable for individuals preparing for scrum certifications or seeking to deepen their knowledge of agile project management. It offers practical scenarios and solutions relevant to real-world scrum implementations, enhancing comprehension and application of scrum concepts. The document emphasizes the importance of self-organization, continuous improvement, and stakeholder communication in successful scrum projects.

Typology: Exams

2024/2025

Available from 08/09/2025

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PSM |!| |!| 2 |!| Exam |!| with |!| precise |!| detailed |!|
solutions
A |!| developer |!| in |!| the |!| team |!| you're |!| Scrum |!| Master |!| for |!| is |!| taking |!| up |!| most |!| of |!| the |!|
daily |!| Scrum |!| time |!| to |!| talk |!| about |!| what's |!| keeping |!| him |!| busy. |!| What |!| two |!| options |!|
do |!| you |!| best |!| apply |!| to |!| solve |!| this?
A.
Bring |!| a |!| timer |!| to |!| limit |!| the |!| time |!| every |!| member |!| can |!| talk |!| during |!| standup
B.
Bring |!| a |!| token |!| for |!| team |!| members |!| to |!| pass |!| around |!| only |!| people |!| holding |!| the |!|
token |!| may |!| talk
C.
Coach |!| the |!| team |!| to |!| find |!| a |!| solution |!| to |!| this |!| issue
D.
Talk |!| one-on-one |!| with |!| the |!| developer |!| and |!| help |!| them |!| see |!| the |!| impact |!| they |!| are
|!| having |!| on |!| the |!| daily |!| Scrum
E.
Go |!| to |!| the |!| HR |!| manager |!| and |!| have |!| the |!| team |!| member |!| removed |!| - |!| correct |!|
answer✔✔C, |!| D
The |!| team |!| and |!| it's |!| members |!| must |!| be |!| coached |!| to |!| solve |!| problems |!| together |!|
and |!| be |!| self-organizing. |!| This |!| includes |!| coaching |!| individual |!| members |!| to |!| be |!|
mindful |!| of |!| their |!| team.
Your |!| company |!| has |!| notified |!| the |!| stakeholders |!| that |!| they |!| will |!| be |!| delivering |!| the
|!| first |!| release |!| of |!| a |!| new |!| product |!| within |!| ten |!| Sprints. |!| On |!| the |!| seventh |!| Sprint, |!|
the |!| Scrum |!| Team |!| discovers |!| that |!| they |!| will |!| not |!| be |!| able |!| to |!| include |!| all |!| of |!| the |!|
expected |!| features |!| within |!| the |!| first |!| release.
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PSM |!| |!| 2 |!| Exam |!| with |!| precise |!| detailed |!|

solutions

A |!| developer |!| in |!| the |!| team |!| you're |!| Scrum |!| Master |!| for |!| is |!| taking |!| up |!| most |!| of |!| the |!| daily |!| Scrum |!| time |!| to |!| talk |!| about |!| what's |!| keeping |!| him |!| busy. |!| What |!| two |!| options |!| do |!| you |!| best |!| apply |!| to |!| solve |!| this? A. Bring |!| a |!| timer |!| to |!| limit |!| the |!| time |!| every |!| member |!| can |!| talk |!| during |!| standup B. Bring |!| a |!| token |!| for |!| team |!| members |!| to |!| pass |!| around |!| only |!| people |!| holding |!| the |!| token |!| may |!| talk C. Coach |!| the |!| team |!| to |!| find |!| a |!| solution |!| to |!| this |!| issue D. Talk |!| one-on-one |!| with |!| the |!| developer |!| and |!| help |!| them |!| see |!| the |!| impact |!| they |!| are |!| having |!| on |!| the |!| daily |!| Scrum E. Go |!| to |!| the |!| HR |!| manager |!| and |!| have |!| the |!| team |!| member |!| removed |!| - |!| correct |!| answer✔✔C, |!| D The |!| team |!| and |!| it's |!| members |!| must |!| be |!| coached |!| to |!| solve |!| problems |!| together |!| and |!| be |!| self-organizing. |!| This |!| includes |!| coaching |!| individual |!| members |!| to |!| be |!| mindful |!| of |!| their |!| team. Your |!| company |!| has |!| notified |!| the |!| stakeholders |!| that |!| they |!| will |!| be |!| delivering |!| the |!| first |!| release |!| of |!| a |!| new |!| product |!| within |!| ten |!| Sprints. |!| On |!| the |!| seventh |!| Sprint, |!| the |!| Scrum |!| Team |!| discovers |!| that |!| they |!| will |!| not |!| be |!| able |!| to |!| include |!| all |!| of |!| the |!| expected |!| features |!| within |!| the |!| first |!| release.

The |!| Product |!| Owner |!| believes |!| if |!| they |!| remove |!| some |!| items |!| from |!| the |!| Definition |!| of |!| Done |!| they |!| will |!| be |!| able |!| to |!| accelerate |!| the |!| development |!| process. |!| The |!| Development |!| Team |!| objects |!| to |!| this |!| idea |!| as |!| it |!| will |!| lead |!| to |!| technical |!| debt. As |!| a |!| Scrum |!| Master, |!| what |!| would |!| be |!| the |!| best |!| two |!| ways |!| to |!| explain |!| to |!| the |!| Product |!| Owner |!| the |!| impact |!| of |!| technical |!| debt? (Choose |!| two.) A. As |!| long |!| as |!| there |!| is |!| still |!| technical |!| debt |!| in |!| the |!| current |!| release, |!| feature |!| development |!| for |!| the |!| next |!| release |!| cannot |!| be |!| started. |!| The |!| Product |!| Owner |!| must |!| first |!| agree |!| to |!| this |!| impact |!| before |!| allowing |!| changes |!| to |!| the |!| Definition |!| of |!| Done. B. Reducing |!| the |!| Definition |!| of |!| Done |!| will |!| introduce |!| unknown |!| errors |!| as |!| development |!| progresses |!| - |!| correct |!| answer✔✔B, |!| C Reducing |!| the |!| Definition |!| of |!| Done |!| will |!| introduce |!| unknown |!| errors |!| as |!| development |!| progresses |!| and |!| functionality |!| is |!| added. |!| It |!| also |!| creates |!| false |!| assumptions |!| about |!| the |!| actual |!| state |!| of |!| the |!| system. |!| "Extra |!| Sprints" |!| are |!| not |!| allocated |!| in |!| Scrum |!| to |!| account |!| for |!| technical |!| debt. |!| Each |!| Sprint |!| should |!| create |!| a |!| POTENTIALLY |!| releasable |!| Increment. Part |!| of |!| the |!| team's |!| Definition |!| of |!| "Done" |!| requires |!| creating |!| or |!| updating |!| technical |!| documentation |!| in |!| order |!| to |!| maintain |!| the |!| product |!| and/or |!| features |!| in |!| the |!| future. |!| The |!| team's |!| technical |!| writer |!| will |!| be |!| on |!| vacation |!| during |!| the |!| Sprint. What |!| should |!| you |!| do? A. Encourage |!| the |!| technical |!| writers |!| from |!| other |!| teams |!| to |!| form |!| a |!| specialized |!| team |!| to |!| organize |!| and |!| plan |!| the |!| work |!| for |!| multiple |!| teams.

Product |!| Owner |!| is |!| also |!| expected |!| to |!| invite |!| the |!| right |!| stakeholders |!| to |!| the |!| Sprint |!| Review |!| meeting. B. You |!| inform |!| the |!| Product |!| Owner |!| that, |!| in |!| today's |!| highly |!| competitive |!| markets, |!| it |!| is |!| important |!| that |!| the |!| Development |!| Team |!| is |!| updated |!| on |!| changing |!| business |!| priorities |!| on |!| a |!| daily |!| basis. |!| Th |!| - |!| correct |!| answer✔✔A, |!| D The |!| Product |!| Owner |!| is |!| the |!| direct |!| line |!| of |!| communication |!| with |!| the |!| stakeholders. |!| The |!| PO |!| must |!| communicate |!| with |!| them |!| to |!| understand |!| the |!| business |!| value |!| of |!| the |!| Product. |!| The |!| PO |!| can |!| then |!| communicate |!| the |!| value |!| to |!| the |!| Development |!| Team |!| and |!| build |!| the |!| Product |!| Backlog. C |!| is |!| incorrect |!| because |!| there |!| is |!| no |!| "analysis |!| phase" |!| in |!| Scrum. What |!| is |!| management's |!| role |!| in |!| Scrum? A. To |!| provide |!| the |!| necessary |!| environment |!| and |!| support |!| needed |!| as |!| defined |!| by |!| the |!| Scrum |!| Guide |!| by |!| providing |!| insights |!| and |!| resources |!| that |!| help |!| the |!| Scrum |!| Teams |!| continue |!| moving |!| forward. B. Identifying |!| and |!| removing |!| people |!| that |!| are |!| performing |!| poorly. C. Monitoring |!| skill |!| levels |!| of |!| the |!| Development |!| Team. D. Monitoring |!| the |!| Development |!| Team's |!| velocity. |!| - |!| correct |!| answer✔✔A. To |!| provide |!| the |!| necessary |!| environment |!| and |!| support |!| needed |!| as |!| defined |!| by |!| the |!| Scrum |!| Guide |!| by |!| providing |!| insights |!| and |!| resources |!| that |!| help |!| the |!| Scrum |!| Teams |!| continue |!| moving |!| forward.

By |!| the |!| end |!| of |!| the |!| Sprint, |!| a |!| Product |!| Backlog |!| item |!| in |!| the |!| Sprint |!| Backlog |!| does |!| not |!| meet |!| the |!| team's |!| Definition |!| of |!| Done. |!| What |!| two |!| things |!| should |!| happen |!| with |!| the |!| item? (Choose |!| two.) A. It |!| will |!| be |!| inspected |!| at |!| the |!| Sprint |!| Review |!| and |!| if |!| it |!| is |!| acceptable |!| by |!| the |!| stakeholders |!| then |!| include |!| it |!| in |!| the |!| Increment. B. Do |!| not |!| include |!| the |!| item |!| in |!| the |!| Increment |!| for |!| the |!| Sprint. C. Split |!| the |!| item |!| and |!| add |!| the |!| estimation |!| of |!| the |!| completed |!| work |!| to |!| the |!| current |!| Sprint |!| so |!| not |!| to |!| impact |!| the |!| velocity |!| and |!| add |!| the |!| "undone" |!| work |!| to |!| the |!| next |!| Sprint D. Estimate |!| the |!| remaining |!| work |!| needed |!| to |!| make |!| it |!| "done" |!| and |!| add |!| it |!| to |!| the |!| Product |!| Backlog |!| for |!| the |!| Product |!| Owner |!| to |!| decide |!| what |!| to |!| do |!| with |!| it. |!| - |!| correct |!| answer✔✔B, |!| D The |!| item |!| does |!| not |!| meet |!| the |!| Definition |!| of |!| Done, |!| so |!| the |!| team |!| can't |!| add |!| it |!| to |!| the |!| Increment. |!| The |!| remaining |!| work |!| is |!| to |!| be |!| added |!| back |!| into |!| the |!| Product |!| Backlog |!| to |!| be |!| re-estimated. Peter, |!| a |!| Project |!| Manager, |!| has |!| raised |!| concerns |!| about |!| your |!| Scrum |!| Team's |!| productivity |!| and |!| progress |!| towards |!| the |!| objectives. |!| Which |!| is |!| the |!| best |!| way |!| to |!| respond |!| to |!| Peter's |!| concerns? A. Share |!| the |!| Product |!| Backlog, |!| the |!| projections |!| towards |!| the |!| release |!| dates |!| and |!| ensure |!| that |!| Peter |!| has |!| access. B.

F.

Removing |!| organizational |!| impediments |!| that |!| limits |!| the |!| team's |!| progress |!| and |!| productivity. |!| - |!| correct |!| answer✔✔B, |!| D, |!| F Scrum |!| Masters |!| serve |!| the |!| organization |!| and |!| the |!| team |!| by |!| ensuring |!| effective |!| application |!| of |!| Scrum. |!| They |!| remove |!| impediments |!| that |!| limits |!| the |!| team's |!| productivity |!| or |!| Scrum |!| application. Steven |!| is |!| a |!| Scrum |!| Master |!| asked |!| to |!| assist |!| in |!| creating |!| five |!| new |!| Scrum |!| Teams |!| that |!| will |!| be |!| working |!| to |!| build |!| a |!| highly |!| anticipated |!| product. He |!| talks |!| with |!| them |!| about |!| the |!| importance |!| of |!| being |!| able |!| to |!| integrate |!| their |!| Increments |!| by |!| the |!| end |!| of |!| their |!| Sprints. |!| This |!| includes |!| the |!| first |!| Sprints. |!| The |!| product |!| is |!| very |!| important |!| to |!| both |!| the |!| end |!| users |!| and |!| the |!| organization. Of |!| the |!| choices |!| raised |!| by |!| future |!| team |!| members, |!| what |!| would |!| Steven |!| encourage? A. Each |!| Scrum |!| Team |!| delivers |!| Increments |!| in |!| its |!| own |!| code |!| branch. |!| After |!| UAT |!| is |!| performed |!| at |!| the |!| Sprint |!| Review, |!| the |!| code |!| branch |!| is |!| isolated |!| until |!| enough |!| Increments |!| are |!| considered |!| acceptable. |!| All |!| code |!| branches |!| will |!| then |!| be |!| merged |!| during |!| the |!| release |!| phase. B. Each |!| Scrum |!| Team |!| delivers |!| functionality |!| at |!| the |!| end |!| of |!| each |!| Sprint. |!| New |!| Product |!| Backlog |!| items |!| will |!| then |!| be |!| added |!| to |!| the |!| next |!| Sprint |!| Backlog |!| to |!| integrate |!| their |!| functionality |!| with |!| the |!| other |!| teams |!| to |!| create |!| a |!| unified |!| Increment. C. All |!| Scrum |!| Teams |!| agre |!| - |!| correct |!| answer✔✔C. All |!| Scrum |!| Teams |!| agree |!| on |!| a |!| mutual |!| understanding |!| of |!| 'done' |!| that |!| defines |!| all |!| work |!| necessary |!| to |!| deliver |!| a |!| potentially |!| shippable |!| Increment |!| that |!| includes |!| all |!| previous |!| Increments |!| delivered |!| for |!| the |!| product.

What |!| would |!| likely |!| happen |!| if |!| management |!| only |!| changed |!| the |!| organization's |!| current |!| terminology |!| to |!| fit |!| Scrum |!| without |!| the |!| proper |!| understanding |!| and |!| support |!| of |!| Scrum |!| as |!| defined |!| in |!| the |!| Scrum |!| Guide? A. Very |!| little |!| change |!| will |!| happen |!| as |!| the |!| vocabulary |!| in |!| Scrum |!| is |!| specifically |!| defined |!| for |!| implementing |!| Scrum. B. The |!| organization |!| may |!| not |!| realize |!| the |!| real |!| benefits |!| of |!| Scrum |!| as |!| there |!| would |!| be |!| no |!| real |!| change |!| on |!| the |!| way |!| the |!| teams |!| work. C. Organizations |!| may |!| feel |!| less |!| stressed |!| as |!| the |!| behaviors |!| would |!| remain |!| familiar |!| to |!| management. D. All |!| answers |!| apply. |!| - |!| correct |!| answer✔✔D. All |!| answers |!| apply. Steven, |!| a |!| Scrum |!| Master, |!| has |!| been |!| hired |!| by |!| an |!| organization |!| that |!| is |!| new |!| to |!| Scrum. |!| He |!| has |!| been |!| invited |!| to |!| meet |!| the |!| IT |!| and |!| product |!| management |!| team |!| to |!| kick-off |!| the |!| project. During |!| the |!| meeting |!| the |!| Product |!| Owner |!| asks |!| how |!| many |!| Sprints |!| will |!| be |!| needed |!| to |!| address |!| the |!| entire |!| architecture |!| and |!| infrastructure |!| before |!| working |!| on |!| the |!| features |!| for |!| the |!| new |!| product. What |!| are |!| the |!| two |!| best |!| responses |!| for |!| Steven |!| to |!| explain |!| how |!| such |!| work |!| is |!| handled |!| in |!| Scrum? (Choose |!| two.) A. You |!| explain |!| that |!| product |!| management |!| should |!| not |!| worry |!| about |!| technical |!| solutions. |!| You |!| inform |!| them |!| that |!| the |!| developers |!| will |!| work |!| with |!| the |!| IT |!| department |!| when |!| needed |!| and |!| keep |!| the |!| Product |!| Owner |!| updated |!| on |!|

Reducing |!| the |!| Definition |!| of |!| Done |!| will |!| introduce |!| unknown |!| errors |!| as |!| development |!| progresses |!| and |!| functionality |!| is |!| added. |!| It |!| also |!| creates |!| false |!| assumptions |!| about |!| the |!| actual |!| state |!| of |!| the |!| system. |!| This |!| endangers |!| the |!| goal |!| of |!| producing |!| a |!| potentially |!| shippable |!| Increment |!| each |!| Sprint. A |!| Development |!| Team |!| has |!| a |!| total |!| of |!| six |!| members, |!| 4 |!| members |!| who |!| work |!| full |!| time |!| in |!| the |!| office |!| and |!| 2 |!| members |!| who |!| work |!| part |!| time |!| at |!| home. |!| The |!| Development |!| Team |!| is |!| complaining |!| that |!| it |!| is |!| too |!| difficult |!| to |!| synchronize |!| every |!| day |!| and |!| has |!| suggested |!| having |!| the |!| Daily |!| Scrum |!| every |!| other |!| day |!| instead. What |!| would |!| be |!| three |!| key |!| concerns |!| if |!| the |!| Daily |!| Scrum |!| is |!| held |!| less |!| frequently? |!| (Choose |!| three) |!| A. Impediments |!| are |!| raised |!| and |!| resolved |!| more |!| slowly. B. |!| Opportunities |!| to |!| inspect |!| and |!| adapt |!| the |!| Sprint |!| Backlog |!| are |!| reduced. C. Less |!| information |!| about |!| the |!| progress |!| will |!| be |!| shared |!| causing |!| the |!| Sprint |!| plan |!| to |!| become |!| inaccurate |!| and |!| reducing |!| transparency |!| over |!| progress |!| toward |!| the |!| Sprint |!| Goal. D. The |!| Scrum |!| Master |!| loses |!| the |!| ability |!| to |!| update |!| the |!| burndown |!| chart |!| adequately. E. |!| The |!| Product |!| Owner |!| cannot |!| accurately |!| inspect |!| utilization |!| of |!| the |!| individual |!| team |!| members. |!| - |!| correct |!| answer✔✔A, |!| B, |!| C The |!| goal |!| of |!| the |!| Daily |!| Scrum |!| is |!| for |!| the |!| team |!| to |!| address |!| issues |!| together |!| in |!| a |!| timely |!| manner |!| so |!| as |!| to |!| not |!| endanger |!| the |!| Sprint |!| Goal. |!| When |!| the |!| team |!|

meets |!| less |!| frequently, |!| they |!| lose |!| the |!| ability |!| to |!| inspect |!| and |!| adapt |!| the |!| Sprint |!| Backlog. Paul, |!| a |!| Product |!| Owner |!| of |!| one |!| of |!| the |!| Scrum |!| Teams, |!| has |!| been |!| attending |!| the |!| Daily |!| Scrum. |!| During |!| the |!| Daily |!| Scrum, |!| the |!| Development |!| Team |!| members |!| have |!| been |!| reporting |!| their |!| daily |!| work |!| to |!| Paul |!| so |!| that |!| he |!| is |!| aware |!| of |!| their |!| Sprint |!| progress |!| and |!| what |!| each |!| member |!| is |!| working |!| on. |!| What |!| is |!| the |!| best |!| action |!| for |!| the |!| Scrum |!| Master |!| to |!| take? A. Ask |!| Paul |!| to |!| stop |!| attending |!| the |!| Daily |!| Scrum. B. Coach |!| Paul |!| and |!| the |!| Development |!| Team |!| members |!| on |!| the |!| purpose |!| of |!| the |!| Scrum |!| events |!| and |!| let |!| them |!| figure |!| out |!| what |!| to |!| do |!| in |!| this |!| situation. C. Allow |!| Paul |!| to |!| participate |!| in |!| the |!| Daily |!| Scrum |!| as |!| he |!| is |!| responsible |!| for |!| the |!| success |!| of |!| the |!| product. D. Facilitate |!| the |!| Daily |!| Scrums |!| to |!| avoid |!| any |!| conflicts |!| between |!| the |!| Development |!| Team |!| members |!| and |!| Paul. |!| - |!| correct |!| answer✔✔B. Coach |!| Paul |!| and |!| the |!| Development |!| Team |!| members |!| on |!| the |!| purpose |!| of |!| the |!| Scrum |!| events |!| and |!| let |!| them |!| figure |!| out |!| what |!| to |!| do |!| in |!| this |!| situation The |!| Development |!| Team |!| should |!| be |!| the |!| only |!| members |!| participating |!| in |!| the |!| Daily |!| Scrum |!| for |!| the |!| benefit |!| of |!| the |!| Development |!| Team. |!| Since |!| the |!| team |!| should |!| be |!| self-organizing, |!| the |!| Scrum |!| Master |!| should |!| coach |!| the |!| team |!| on |!| how |!| to |!| address |!| this |!| issue |!| themselves. An |!| organization |!| has |!| just |!| hired |!| you |!| as |!| a |!| new |!| Scrum |!| Master |!| to |!| help |!| them |!| transition |!| their |!| teams |!| from |!| their |!| current |!| traditional |!| process |!| to |!| Scrum. |!| The |!| teams |!| are |!| currently |!| structured |!| to |!| specialize |!| in |!| a |!| single |!| function. |!| This |!| is |!|

One |!| Product |!| Backlog |!| to |!| represent |!| all |!| of |!| the |!| known |!| work |!| needed |!| to |!| be |!| done |!| for |!| the |!| product. C. |!| Three |!| Product |!| Owners, |!| one |!| for |!| each |!| Scrum |!| Team. D. Having |!| one |!| Product |!| Owner |!| to |!| be |!| accountable |!| for |!| maximizing |!| the |!| flow |!| of |!| value |!| throughout |!| the |!| development |!| process |!| and |!| provide |!| transparency |!| on |!| the |!| overall |!| process. |!| - |!| correct |!| answer✔✔B, |!| D Each |!| product |!| should |!| only |!| have |!| one |!| Scrum |!| Master, |!| one |!| Product |!| Owner, |!| and |!| one |!| Product |!| Backlog. |!| Each |!| product |!| can |!| have |!| as |!| many |!| Scrum |!| teams |!| as |!| needed |!| provided |!| that |!| they |!| are |!| under |!| 10 |!| members |!| each. Paul |!| is |!| a |!| Product |!| Owner |!| for |!| multiple |!| products. |!| Each |!| product |!| is |!| allocated |!| a |!| dedicated |!| Scrum |!| Team |!| and |!| a |!| set |!| budget. |!| Based |!| on |!| the |!| average |!| velocity |!| of |!| a |!| previous |!| product |!| release, |!| Paul |!| had |!| estimated |!| a |!| new |!| product |!| to |!| take |!| 9 |!| Sprints |!| to |!| complete. |!| The |!| average |!| velocity |!| of |!| the |!| previous |!| product |!| release |!| was |!| 50 |!| completed |!| units |!| of |!| work |!| per |!| Sprint. |!| Over |!| the |!| first |!| 3 |!| Sprints, |!| the |!| Development |!| Team |!| reported |!| an |!| average |!| velocity |!| of |!| 40 |!| completed |!| units |!| per |!| Sprint, |!| while |!| not |!| fully |!| completing |!| the |!| required |!| integration |!| tests. |!| The |!| Development |!| Team |!| estimates |!| that |!| integration |!| testing |!| would |!| require |!| additional |!| effort |!| to |!| make |!| the |!| increments |!| shippable. |!| The |!| Development |!| Team |!| is |!| unsure |!| if |!| the |!| required |!| velocity |!| is |!| achievable. |!| What |!| is |!| the |!| most |!| effective |!| way |!| to |!| recover? A. In |!| the |!| next |!| Sprints, |!| the |!| Development |!| Team |!| strives |!| to |!| make |!| the |!| selected |!| work |!| as |!| close |!| to |!| 'done' |!| as |!| possible |!| and |!| at |!| the |!| minimum |!| 90% |!| completed. |!| Any |!| undone |!| work |!| is |!| divided |!| into |!| new |!| Product |!| - |!| correct |!| answer✔✔B. The |!| Development |!| Team |!| informs |!| Paul |!| that |!| the |!| progress |!| he |!| has |!| perceived |!| to |!| date |!| is |!| not |!| correct. |!| The |!| Increment |!| is |!| not |!| releasable. |!| They |!| give |!| Paul |!| their |!| estimate |!| of |!| the |!| effort |!| it |!| would |!| take |!| to |!| get |!| the |!| previous |!| work |!| 'done', |!| and |!| suggest |!| doing |!| that |!| work |!| first |!| before |!| proceeding |!| with |!| new |!| features. |!| The |!|

team |!| also |!| re-estimates |!| the |!| effort |!| to |!| make |!| the |!| remaining |!| Product |!| Backlog |!| items |!| 'done', |!| including |!| all |!| integration |!| effort. |!| In |!| the |!| end, |!| it |!| is |!| Paul's |!| call |!| to |!| continue |!| the |!| project |!| or |!| to |!| cancel. Three |!| Development |!| Teams |!| are |!| currently |!| building |!| a |!| single |!| product |!| and |!| pulling |!| work |!| from |!| the |!| same |!| Product |!| Backlog. |!| All |!| three |!| teams |!| have |!| identified |!| that |!| they |!| will |!| need |!| Dan, |!| a |!| database |!| specialist, |!| to |!| work |!| full |!| time |!| in |!| their |!| team |!| for |!| the |!| next |!| several |!| Sprints. |!| What |!| should |!| Steven, |!| the |!| Scrum |!| Master, |!| do |!| to |!| solve |!| this |!| potential |!| problem? A. Manage |!| the |!| items |!| in |!| the |!| Sprint |!| Backlogs |!| so |!| that |!| Dan |!| can |!| be |!| utilized |!| evenly |!| for |!| each |!| team. B. Assign |!| Dan |!| to |!| the |!| team |!| with |!| the |!| most |!| urgent |!| tasks |!| first |!| and |!| then |!| move |!| him |!| to |!| the |!| next |!| team |!| and |!| so |!| on |!| until |!| the |!| required |!| support |!| is |!| completed. C. Facilitate |!| a |!| discussion |!| with |!| all |!| Development |!| Teams |!| on |!| how |!| they |!| want |!| to |!| deal |!| with |!| this |!| issue, |!| and |!| help |!| them |!| implement |!| their |!| preferred |!| solution. D. Ask |!| Dan |!| to |!| work |!| with |!| the |!| HR |!| department |!| to |!| recruit |!| and |!| hire |!| additional |!| database |!| specialists. |!| In |!| the |!| meantime, |!| have |!| the |!| Product |!| Owner |!| move |!| items |!| that |!| do |!| not |!| depend |!| on |!| Dan |!| to |!| the |!| top |!| of |!| the |!| Product |!| Backlog. |!| - |!| correct |!| answer✔✔C. Facilitate |!| a |!| discussion |!| with |!| all |!| Development |!| Teams |!| on |!| how |!| they |!| want |!| to |!| deal |!| with |!| this |!| issue, |!| and |!| help |!| them |!| implement |!| their |!| preferred |!| solution. At |!| the |!| end |!| of |!| the |!| eighth |!| Sprint, |!| the |!| internal |!| sponsors |!| are |!| upset |!| and |!| angry |!| with |!| the |!| progress |!| of |!| the |!| product |!| being |!| built. |!| The |!| current |!| state |!| of |!| the |!| product |!| is |!| not |!| as |!| expected |!| and |!| will |!| require |!| additional |!| Sprints |!| and |!| more |!| budget |!| than |!| originally |!| anticipated |!| at |!| the |!| start |!| of |!| the |!| project. |!| What |!| factors |!| may |!| have |!| led |!| to |!| this? |!| (Choose |!| three.)

Choose |!| 2 |!| answers A. Introduce |!| the |!| tools |!| in |!| use |!| elsewhere |!| in |!| the |!| organisation |!| that |!| have |!| helped |!| other |!| teams. B. Help |!| the |!| Developers |!| discuss, |!| choose |!| and |!| introduce |!| suitable |!| communication |!| tools. C. Raise |!| the |!| impediment |!| to |!| management |!| and |!| challenge |!| the |!| distributed |!| nature |!| of |!| the |!| team. D. Wait |!| for |!| the |!| Developers |!| to |!| choose |!| and |!| implement |!| a |!| solution. |!| - |!| correct |!| answer✔✔B, |!| C Forcing |!| tools |!| on |!| a |!| team |!| will |!| not |!| help. |!| Helping |!| the |!| Developers |!| select |!| tools |!| may |!| help.The |!| problem |!| has |!| become |!| an |!| Impediment |!| and |!| as |!| such |!| the |!| Scrum |!| Master |!| needs |!| to |!| act. |!| Waiting |!| for |!| the |!| Developers |!| to |!| act |!| is |!| now |!| no |!| longer |!| appropriate. Developers |!| decide |!| to |!| adopt |!| a |!| #noestimates |!| policy. |!| The |!| CIO |!| and |!| COO |!| require |!| all |!| projects |!| and |!| work |!| to |!| be |!| estimated |!| in |!| days/hours. |!| They |!| blame |!| you |!| the |!| Scrum |!| Master |!| for |!| the |!| absence |!| of |!| this |!| information. As |!| a |!| Scrum |!| Master, |!| What |!| should |!| you |!| do? A. Support |!| the |!| decision |!| of |!| the |!| Developers |!| which |!| was |!| reached |!| via |!| self- management. B.

Discuss |!| and |!| understand |!| the |!| need |!| for |!| estimates |!| from |!| the |!| CIO |!| and |!| COO, |!| and |!| the |!| reasons |!| for |!| the |!| Developers |!| adopting |!| #noestimates. |!| C. Help |!| the |!| CIO |!| and |!| COO |!| understand |!| the |!| potential |!| waste |!| in |!| estimation |!| and |!| the |!| opportunities |!| for |!| increased |!| value |!| delivery |!| that |!| will |!| be |!| possible. D. Discuss |!| and |!| understand |!| the |!| need |!| for |!| estimates |!| from |!| the |!| CIO |!| and |!| COO, |!| and |!| the |!| reasons |!| for |!| the |!| Developers |!| adopting |!| #noestimates. |!| Facilitate |!| a |!| discussion. |!| Help |!| them |!| find |!| the |!| best |!| possible |!| solution |!| under |!| the |!| circumstances. E. Support |!| the |!| CIO |!| and |!| COO |!| and |!| instruct |!| the |!| Developers |!| to |!| abandon |!| #noestimates |!| - |!| correct |!| answer✔✔D. Discuss |!| and |!| understand |!| the |!| need |!| for |!| estimates |!| from |!| the |!| CIO |!| and |!| COO, |!| and |!| the |!| reasons |!| for |!| the |!| Developers |!| adopting |!| #noestimates. |!| Facilitate |!| a |!| discussion. |!| Help |!| them |!| find |!| the |!| best |!| possible |!| solution |!| under |!| the |!| circumstances. T/F: |!| Done |!| must |!| include |!| testing. |!| - |!| correct |!| answer✔✔True If |!| we |!| do |!| not |!| test, |!| how |!| can |!| we |!| know |!| the |!| product |!| is |!| useable |!| and |!| has |!| the |!| required |!| level |!| of |!| quality |!| present? While |!| not |!| explicit |!| to |!| testing, |!| in |!| order |!| to |!| determine |!| if |!| the |!| criteria |!| is |!| met |!| for |!| a |!| Product's |!| Increment, |!| there |!| has |!| to |!| be |!| some |!| way |!| of |!| validating |!| that |!| and |!| that |!| usually |!| involves |!| some |!| type |!| of |!| testing. How |!| much |!| time |!| should |!| be |!| spent |!| carrying |!| out |!| Product |!| Backlog |!| refinement? A. Up |!| to |!| 10% |!| of |!| the |!| capacity |!| of |!| the |!| Developers |!| in |!| a |!| typical |!| Sprint, |!| but |!| as |!| much |!| as |!| 90% |!| in |!| early |!| Sprints

hours? |!| If |!| these |!| things |!| are |!| happening |!| elsewhere, |!| why |!| not |!| do |!| them |!| via |!| the |!| Daily |!| Scrum? D. |!| Allow |!| the |!| Scrum |!| Team |!| to |!| make |!| the |!| change. |!| Self-management |!| key |!| here. |!| - |!| correct |!| answer✔✔C. Check |!| the |!| Developers |!| understand |!| the |!| purpose |!| of |!| the |!| Daily |!| Scrum. |!| Do |!| their |!| ad-hoc |!| conversations |!| include |!| everyone |!| in |!| a |!| synchronous |!| way |!| that |!| would |!| allow |!| the |!| surfacing |!| of |!| issues |!| that |!| may |!| not |!| occur |!| via |!| 1 |!| on |!| 1 |!| or |!| smaller |!| group |!| discussions? |!| How |!| do |!| they |!| collectively |!| plan |!| work |!| for |!| the |!| next |!| 24 |!| hours? |!| If |!| these |!| things |!| are |!| happening |!| elsewhere, |!| why |!| not |!| do |!| them |!| via |!| the |!| Daily |!| Scrum? T/F: |!| Using |!| Scrum |!| ensures |!| that |!| all |!| resources |!| on |!| a |!| project |!| will |!| be |!| utilised |!| in |!| the |!| most |!| efficient |!| way. |!| - |!| correct |!| answer✔✔False Scrum |!| is |!| about |!| value |!| delivery. |!| Sometimes |!| it |!| is |!| necessary |!| to |!| de-optimise |!| efficiency |!| in |!| order |!| to |!| optimise |!| value. You |!| join |!| a |!| new |!| Scrum |!| Team |!| as |!| Scrum |!| Master. |!| Up |!| until |!| now, |!| the |!| Product |!| Owner |!| has |!| not |!| been |!| attending |!| Sprint |!| Retrospectives. |!| The |!| Developers |!| fear |!| they |!| will |!| become |!| "too |!| negative" |!| with |!| the |!| Product |!| Owner |!| present. As |!| a |!| Scrum |!| Master, |!| What |!| should |!| you |!| do? A. Speak |!| to |!| the |!| Product |!| Owner |!| and |!| see |!| what |!| they |!| think. |!| Do |!| what |!| they |!| suggest |!| is |!| best. B. Facilitate |!| a |!| discussion |!| in |!| the |!| Scrum |!| Team |!| and |!| allow |!| them |!| to |!| decide |!| what |!| is |!| best |!| to |!| do. C.

Explore |!| further |!| why |!| the |!| Developers |!| fear |!| the |!| presence |!| of |!| the |!| Product |!| Owner. |!| Work |!| with |!| the |!| Developers |!| to |!| find |!| a |!| safe |!| way |!| to |!| introduce |!| the |!| Product |!| Owner |!| to |!| the |!| Sprint |!| Retrospective |!| to |!| enable |!| greater |!| transparency. D. Respect |!| the |!| Developers |!| wishes |!| - |!| correct |!| answer✔✔C. Explore |!| further |!| why |!| the |!| Developers |!| fear |!| the |!| presence |!| of |!| the |!| Product |!| Owner. |!| Work |!| with |!| the |!| Developers |!| to |!| find |!| a |!| safe |!| way |!| to |!| introduce |!| the |!| Product |!| Owner |!| to |!| the |!| Sprint |!| Retrospective |!| to |!| enable |!| greater |!| transparency. This |!| is |!| not |!| a |!| decision |!| for |!| the |!| Developers |!| or |!| Product |!| Owner |!| to |!| make. |!| Scrum |!| requires |!| the |!| Product |!| Owner |!| to |!| attend |!| the |!| Sprint |!| Retrospective |!| in |!| order |!| to |!| increase |!| transparency |!| and |!| enable |!| inspection |!| & |!| adaptation. |!| The |!| Scrum |!| Master |!| needs |!| to |!| help |!| make |!| this |!| happen. |!| Exploring |!| the |!| resistance |!| to |!| this |!| and |!| seeking |!| to |!| deal |!| with |!| it |!| will |!| be |!| necessary |!| here. The |!| Product |!| Owner |!| suggests |!| postponing |!| Sprint |!| Planning |!| as |!| they |!| haven't |!| been |!| able |!| to |!| process |!| all |!| the |!| feedback |!| from |!| the |!| Sprint |!| Review |!| into |!| the |!| Product |!| Backlog |!| yet. |!| They |!| argue |!| it |!| makes |!| no |!| sense |!| to |!| plan |!| the |!| Sprint |!| if |!| the |!| Product |!| Backlog |!| isn't |!| in |!| a |!| good |!| state. |!| As |!| a |!| Scrum |!| Master, |!| How |!| should |!| you |!| respond? Select |!| 2 |!| answers. A. Get |!| the |!| Product |!| Backlog |!| into |!| a |!| refined |!| state |!| as |!| part |!| of |!| Sprint |!| Planning |!| and |!| the |!| early |!| work |!| in |!| the |!| Sprint. B. Start |!| the |!| Sprint, |!| delay |!| Sprint |!| planning |!| and |!| ensure |!| the |!| Scrum |!| Team |!| spend |!| the |!| time |!| needed |!| to |!| refine |!| the |!| Product |!| Backlog. C. Delay |!| the |!| start |!| of |!| the |!| Sprint |!| for |!| a |!| short |!| time |!| to |!| allow |!| the |!| refinement |!| to |!| occur. |!| Transparency |!| is |!| key |!| and |!| it |!| would |!| not |!| make |!| sense |!| to |!| work |!| on |!| other |!| things |!| in |!| the |!| Product |!| Backlog |!| in |!| the |!| meantime.