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(Commonwealth MBA/MPA Programme)
WARNING
1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING
THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD
OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.
2. SUBMITTING ASSIGNMENTS BORROWED OR STOLEN FROM
OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN
“AIOU PLAGIARISM POLICY”.
Course: Public System Management (5570) Semester: Spring, 2012 Level: Executive MBA/MPA Total Marks: 100
Instructions
(a) All written assignment must be well organized, presented in an easy-to-read format and neat. Moreover, pay particularly close attention to grammar, spelling, punctuation and understandability. Communication is extremely important in this course. (b) Documentation is likewise very important. Un-supported statements or opinions are worth less to the reader, who desires to verify your finding. Complete and specific documentation is mandatory. Also, your references should be to primary sources, except in rare unusual situation. (c) Quoting should be kept to an absolute minimum.
Guidelines for Doing Assignments We expect you to answer each question as per instructions in the assignment. You will find it useful to keep the following points in mind:
- Planning: Read the assignments carefully, go through the Units on which they are based. Make some points regarding each question and then rearrange them in a logical order.
- Organization: Be a little selective and analytical before drawing up a rough outline of your answer. Give adequate attention to question‘s introduction and conclusion. Make sure that: a) The answer is logical and coherent, b) It has clear connections between sentences and paragraphs, c) The presentation is correct in your own expression and style.
- Presentation: Once you are satisfied with your answer, you can write down the final version for submission. It is mandatory to write all assignments neatly in your own handwriting. If you desire so, you may underline the points you wish to emphasize. Make sure that the answer is within the stipulated word limit.
ASSIGNMENT No. 1
Q. 1 Elaborate the concept of public management system. Outline the difference between traditional public administration and new public management. Compare the processes of public administration reforms in Australia, New Zealand, UK, and US on the basis of similarities and differences. (20)
Q. 2 Explain different models of public policy making. Which model suits your country and why? Discuss the strengths and weaknesses of each policy making model. (20)
Q. 3 Distinguish different implementation programmes/projects in public organizations. What are difficulties encountered in the project implementation? (20)
Q. 4 What do you mean by a responsive public administration? Define in your own
words, using the local and international literature that you have access to
relating to this issue. (20)
Q. 5 Collect 10 documents relating to NGOs involved in socio-economic
development projects in your country/region operating with government
partnership. These documents may include governing or guiding policies,
performance, administration and other provisions. (20)
ASSIGNMENT No. 2
Total Marks: 100
Instructions:
- This assignment is a research-oriented activity. You are required to develop a case study and submit to the tutor for evaluation prior to the final examination. The last date of this assignment will be notified separately by our directorate of regional services and the same will be communicated to you directly as well as through approved study centers assigned to you.
- You will have to participate in the activity fully, actively and practically to be able to pass the final examination of the course.
- For the preparation of this assignment, you should first thoroughly review the Case Study Guidelines and develop a scholarly material of the same giving references, quotations, and extracts of various scholars and experts. Then visit any business/commercial organization and study the relevant practical aspects there. Combining the theoretical and practical aspects, develop a comprehensive case study of 1500-3000 typed words to be submitted to your tutor.
- Prepare a copy of this assignment and submit to your tutor for your evaluation.
- You should prepare the transparencies, charts, or any other illustrative material for effective presentation.
Title page: The title page will contain the full title of the case study. A title must not be vague or non-specific because it may not attract readers‘ attention. The two most common formats of titles are nominal and compound. A nominal title is a single phrase, for example ―A case study of hypertension which responded to spinal manipulation.‖ A compound title consists of two phrases in succession, for example ―Response of hypertension to spinal manipulation: a case study.‖ Keep in mind that title of articles average between 8 and 9 words in length.
Abstract: An abstract consists of a short version of the whole paper. There are no headings within the abstract. The author simply tries to summarize the paper into a story which flows logically.
Introduction: The introduction is where we convey case study to the reader. It is useful to begin by placing the study in a historical or social context. If there is something especially challenging about the diagnosis or management of the condition that we are describing, now is our chance to bring that out. Introduction doesn‘t need to be more than a few paragraphs long, and the objective is to have the reader understand clearly, but in a general sense, why it is useful for them to be reading about this case. Avoid using jargons specifically in introduction. Introduction should create a dramatic interest.
Major characters In the case there are assumed characters around whom the whole story revolves. Dilemma is made easy to understand through these characters. Select your characters with their names and designations.
Company/organizational background Reporting of background should be very selective. It is not the history of whole organization but a history that relates to the problem or decision. Avoid evaluating or misleading descriptions. Information about the organization should shed light on the problem.
Industry profile/context Industry profile gives the details of the context within which the organization operates with pressures, threats, laws, information on competitors and other external factors that impact the organization.
Case Dilemma/ Storyline/ Presentation: This is the part of the case in which we introduce the raw data. First, describe the complaint that brought the situation to you. Next, introduce the important information that is obtained from history-taking. There is no need to include every detail – just the information that helped to settle on diagnosis. Also, try to present dilemma information in
a narrative form – full sentences which efficiently summarize the results of questioning. The next step is to describe the results of our clinical examination. Again, we should write in an efficient narrative style, restricting ourselves to the relevant information. It is not necessary to include every detail in our clinical notes. Also, you should describe the actual results, since not all readers will have the same understanding of what constitutes a ―positive‖ or ―negative‖ result. Dilemma is the main problem or the main motive to write up a case so it should be logical, clearly narrated, well structured and very near to reality. It must not be self created or assumption based. The case must realistically grapple with the problem and appreciate the complexity of decision making in the real world. It is also important that case does not contain holes that are manipulative and that lead readers to feel that games are being played with them. A balance must be attained between giving enough material to make informed choice or decisions, but not so much material that the answer is given away.
Management and Outcome: In this section, we should clearly describe the plan for settlement of the situation, and the outcome. It is useful for the reader to know what type of remedial actions have been taken. Additionally, you should be as specific as possible in describing the remedial action that was used. If some techniques have been used you are required to elaborate clearly those techniques. Remember that our case study may be read by people who are not familiar with managerial techniques.
Conclusion Here the problem and options for consideration are restated but the decision point is open for students to resolve. The case should never end with a ‗yes‘ or ‗no‘ or ‗right‘ or ‗wrong‘ answer. The conclusion should create tension and suggest options for the readers. Successful cases have no definite conclusions.
Discussion: In this section identify any questions that the case raises. It is not compulsory to provide a complete physiological explanation for everything that is observed. We summarize the lessons learned from this case.
Exhibits : If you have used any tables, figures or photographs, they should be accompanied by a succinct explanation. Tables, figures and photographs should be included at the end of the case. Exhibits are the supporting supplementary material of the data given in the whole case study. The purpose of each exhibit should be very clear. If an exhibit has been used in the case, it should be very simple and clear. These are used to simplify and clarify the text of the case and to help with resolution of dilemma and the making of decision.
identifying findings of specific interest, researchers may then implement case studies in selected sites to maximize the usefulness of the information.
Company field cases These cases are developed in cooperation with the participating company, have company approval and are the most common types of cases.
Individual field cases These cases focus upon specific individuals e.g. role of a woman in NGO leadership.
General experience cases These cases are written on the basis of case writer‘s knowledge, a story is invented. Generally these cases are simple. Complex cases demand a real organization.
Published information cases These cases are derived from published sources such as newspapers, research reports, journals etc. and as such, must contain extensive footnotes. It must be made clear that such cases have been written up based on published sources. In these cases there is no need for company release. There are many other types of case studies in practice. You can work any of them but your work should be very logical and well structured. Nothing must be vague leading to wastage of time and efforts.
Important Points Write in past tense Direct quotes are written in present tense Avoid jargon Logically structured Free of grammatical errors Define technical terms if not common Avoid adjectives and adverbs Avoid ambiguities and inconsistencies Refer to actors by last name consistently Do not capitalize position titles Number all exhibits and refer to them in text Writing should be clear, concise and accessible. Cases should be between 1500-3000 words in length.
Important Note You are advised to structure your case study in close ended structure having questions at the end.
COURSE OUTLINES
PUBLIC SYSTEM MANAGEMENT (5570)
Block–l ■ Modern Public Administration ■ The Experience of NPM in Certain Countries
Block– 2 ■ The Importance of Policy ■ Definition of Policy, Policy Objectives, Scope of Public Policy, Macro Policies, Sector Policies ■ Issue-Specific Policies ■ Models of Public Policy Making ■ Models of Public Policy-Making as a Process ■ Process of Policy Making - A Practical Approach ■ Cyclical Process of Policy Making ■ Policy Formulation änd Policy Adoption ■ Policy Appraisal ■ Public Service Capacity and Policy Analysis
Block– 3 ■ Process Models of Public Policy Implementation ■ The Functions of Management—POSDCORB ■ Integrated Management Cycle Model (IMC) ■ Organization Models of Public Policy Implementation ■ Institutions Involved in the Implementation of Programs and Projects ■ Policy Implementation through Projects ■ The Project Cycle and Its Implementation Phase ■ Project Monitoring and Evaluation ■ Project Implementation Techniques ■ Techniques for Monitoring Implementation
Block– 4 ■ The Public Organization as an Open System ■ Responsive Administration and other Stakeholders of Public Administration
Block– 5 ■ The Everyday Work of Government ■ Administrative Roles ■ Skills and Techniques of Public Management
Block– 6 ■ Framework for Monitoring and Evaluating Policy Implementation ■ Project Establishment ■ Project Implementation ■ Preparation of a Project Monitoring Plan ■ Principles for Developing Monitoring Plans ■ Criteria for Evaluating Policy Action
