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Publix Deli Assistant Manager practice
test
1. How many days does a Meat & Cheese platter get?: 2 days
2. Which of the following gets 2 days? A: Sub Selection platter,
Wrap Variety platter, All American: All American
3. How many days does a Publix Turkey Ringleader get: 1 day
4. Where do you look for info on Cubanitos?:
Deli Platter guides
5. What two chemicals can't be combined (will/can cause permanent
lung dam-
age):
Block Whitener and Q San
6. What chemical is kept separate from everything else?: Block
Whitener
7. When rotating in new stock, and to keep older stock in front, so
that it sells first, what method are you using?: FIFO - first in first out
8.
What
are
the
5
steps
to
Customer
Service?:
1. Welcome
customer.
2.
Use the customer's name
3.
Take
care
of
the
customer's
needs
4.
Thanks
the
customer
5.
Invite
the
customer
back
9. What method should you use to deal with difficult customers,
and what is
each step?: CALM Approach
