Quality and Productivity management, Lecture notes of Total Quality Management (TQM)

Productivity management in Construction

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2017/2018

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Dr.-Ing Abdur Rehman Nasir
Assistant Professor of Construction Engineering and Management
NIT (SCEE), NUST H-12, Islamabad
14.02.2018
1
CEM -811
Construction Quality and Productivity Management
TITELMASTERFORMAT D U R C H KLICKEN B E A R B E ITEN
Lecture No. 01
Dr.-Ing Abdur Rehman Nasir
Assistant Professor
Department of CE&M
NIT (SCEE), NUST H-12, Islamabad
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Download Quality and Productivity management and more Lecture notes Total Quality Management (TQM) in PDF only on Docsity!

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 1 14.02. Construction Quality and Productivity Management TITELMASTERFORMAT DURCH KLICKEN BEARBEITEN

Lecture No. 01

Dr.-Ing Abdur Rehman Nasir Assistant Professor Department of CE&M NIT (SCEE), NUST H-12, Islamabad

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 2 14.02. Construction Quality and Productivity Management

Welcome

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 4 14.02. Construction Quality and Productivity Management

CEM-811: Construction Quality and Productivity Management

Course Objectives  To educate the students in the paramount area of quality in construction projects. To introduce various quality management tools and techniques.  To aware the students regarding productivity, its assessment, optimization and control techniques in construction projects.  To discuss various case studies taken from construction industry to demonstrate the application of quality and productivity management principles/techniques in practice.

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 5 14.02. Construction Quality and Productivity Management

Course Outline

Construction Quality Management (A)  TQM Introduction  TQM History, Awards, Trend  TQM Purpose, 4 Main Process: Quality Definition, Quality Assurance, Quality Control, Quality Improvement  Continous Quality Improvement (CQI)  Leadership  Quality Gurus  ISO 9000 Series

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 7 14.02. Construction Quality and Productivity Management

Course Outline

Construction Productivity Management (B)  Productivity and Types of Productivity: Worker Productivity, Machine Productivity, Plant Productivity  Methods/Techniques for Measurement, Levels of Measurement: Task, Project and Industry  Workface Assessment Methods in Construction: Foreman Delay Survey, Craftsman’s Questionnaire, Five Minute Rating and Work Sampling  Productivity Improvement

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 8 14.02. Construction Quality and Productivity Management

Reference Books

 Watson, P., & Howarth, T. (2012). Construction quality management: Principles and practice. Routledge.  Rumane, A. R. (2010). Quality management in construction projects. CRC Press.  Olomolaiye, P., Jayawardane, A., & Harris, F. (1998). Construction productivity management. Longman.

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 10 14.02. Construction Quality and Productivity Management

Course Schedule

Important Calendar

  • OHT- 1 5 th

Week

  • OHT- 2 11 th

Week

  • Quizzes 3rd, … ?… ?....?....?.....? Week
  • Project presentations 17/ th

Week

  • Final exams 19 th

Week 10

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 11 14.02. Construction Quality and Productivity Management

Rules of Business

  • No attendance after first 10 minutes!

(excluding extreme reasons)

  • All assignments must be submitted on time. All assignment

submitted after deadline will be marked from a max total of

  • Your submission Deadline can be extended with permission

of instructor in some extreme cases.

  • Literature/Handouts provided will be used for assessment. 11

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 13 14.02. Construction Quality and Productivity Management Expectations 13

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 14 14.02. Construction Quality and Productivity Management

Quality

 ‘Quality’ is a term that is in common usage within everyday life.  It is not unusual to see advertisements that claim ‘premium quality’, ‘purveyors of quality’, ‘where quality comes first’, ‘the place where quality counts’ and so on.

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 16 14.02. Construction Quality and Productivity Management

Quality

 Quality concepts are not only for business people.  Quality concept can be used at home as well.

  • Quality attitude
  • Quality thinking
  • Quality behavior
  • Quality in working
  • Quality in managing resources
  • Bringing quality in life

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 17 14.02. Construction Quality and Productivity Management

Quality

 Using ‘Quality concepts’, various Japanese industries have become role model for the whole world.  Using ‘Quality concepts’, various German industries have become role model for the whole world.  Can you name some?

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 19 14.02. Construction Quality and Productivity Management

Quality

 Quality does not only lead to satisfaction.  Quality leads to the user delight as well. Delight > Satisfaction

Dr.-Ing Abdur Rehman Nasir Assistant Professor of Construction Engineering and Management 20 14.02. Construction Quality and Productivity Management

Quality

 To date, there is NO SINGLE definition of Quality.  Quality is considered as a concept.  Quality Product/service/idea/lecture/article/software/treatment is regarded