Improvement
Project
teams
-
do
not
need
formal
team
for
every
improvement
opportunity
-
some
problems
cannot
be
solved
individually
-people
at
all
levels
could
be
part
of
team
Project
participants
-
Sponsor
-
team
leader
-
facilitator
-
recorder
-timekeeper
-team
members
SDONSON
individual
or
group
that
decides
to
initiate
improvement
project
Ā·
Hadership
organization's
senior
leaders/decision
makers
Ā·
problem
statement-description
of
performance
problem
that
needs
to
be
solved
-
aim
statement
-
goal
should
include
measureable
improvement
expectations
Questions
to
be
Answered
-where
is
problem
occurring?
-
What
tasks
are
involved?
-
who
carries
out
these
tasks?
-
who
determines
how
the
tasks
should
be
gone?
-who
provides
the
inputs
to
these
tasks?
Ā·
inputs
products,
services,
or
information
flowing
into
a
process
-
who
uses
the
outputs
of
these
tasks?
Ā·
outputs
products,
services,
or
information
flowing
out
of
process
-team
should
be
capped
at
5
to
Sponsorcreates
charter
Ā·
Charter-written
declaration
of
Improvement
team's
purpose
-
BrOJtCt
goal
-
description
of
system/process
to
be
improved
-time
frame
deliverables
measures
-
SCODC
-teammembers
charters
keep
teams
FOCUSedtOntraCK
Tea m
Leader
-organizes
project
-chairs
discussions
-
KETPSFOCUS
On
improvement
meeting
schedules
Ā·
process
owners
-
individuals
responsible
for
process
including
its
performance
outcomes
