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Quality Management Systems - Quality Engineering - Exam, Exams of Quality Management

Jaypee University of Engineering & TechnologyQuality Management

The Major points in this exam paper are: Quality Management Systems, Management Involvement, Lean Manufacturing, Document Control, Non-Conforming, Manufacturing Department, Control Limits, Process Improvement, Sigma Project, Standard Deviation

Typology: Exams

2012/2013

Uploaded on 04/10/2013

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shankar-maha009 🇮🇳

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CORK INSTITUTE OF TECHNOLOGY
INSTITIÚID TEICNEOLAÍOCHTA CHORCAÍ
Semester 1 2012/13
Module Title: Quality Engineering
Module Code: MANU8007
School: Mechanical, Electrical & Process Engineering
Programme Title: Bachelor of Engineering (Hons) in Biomedical Engineering
Bachelor of Science (Hons) in Process Plant Technology
Bachelor of Science (Hons) in Advanced Manufacturing Technology
Programme Code: EBIOM_8_Y3, EPPTE_8_Y4, EAMTE_8_Y4,
External Examiner(s): Mr Kevin McCarthy, Mr Ger Reilly,
Dr L. McNamara, Mr. R. Cullinane
Internal Examiner(s): Sally Bryan
Instructions: Answer THREE questions
Duration: 2 Hours
Sitting: Winter 2012
Requirements for this examination: None
Note to Candidates: Please check the Programme Title and the Module Title to ensure that you are attempting the
correct examination.
If in doubt please contact an Invigilator.
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CORK INSTITUTE OF TECHNOLOGY

INSTITIÚID TEICNEOLAÍOCHTA CHORCAÍ

Semester 1 2012/

Module Title: Quality Engineering

Module Code: MANU

School: Mechanical, Electrical & Process Engineering

Programme Title: Bachelor of Engineering (Hons) in Biomedical Engineering

Bachelor of Science (Hons) in Process Plant Technology

Bachelor of Science (Hons) in Advanced Manufacturing Technology

Programme Code: EBIOM_8_Y3, EPPTE_8_Y4, EAMTE_8_Y4,

External Examiner(s): Mr Kevin McCarthy, Mr Ger Reilly,

Dr L. McNamara, Mr. R. Cullinane

Internal Examiner(s): Sally Bryan

Instructions: Answer THREE questions

Duration: 2 Hours

Sitting: Winter 2012

Requirements for this examination: None

Note to Candidates: Please check the Programme Title and the Module Title to ensure that you are attempting the correct examination. If in doubt please contact an Invigilator.

Q1.

a) Describe the benefits of Quality Assurance compared to Quality Control. (6 marks)

b) Explain why TQM requires higher levels of employee & management involvement and

commitment. (7 marks)

c) State the ‘seven wastes’ in the context of Lean Manufacturing. (7 marks)

d) Explain the role that employee participation can have in reducing the ‘seven wastes’.

(7 marks)

e) What is ‘document control’? Explain why it has increased in importance during the

evolution of Quality Management Systems. (6 marks)

Q2.

a) In acceptance sampling a sample is taken at random from a batch whereas in classical

SPC a sample would be taken of consecutive units. Explain why there is this difference.

(8 marks)

b) In the context of acceptance sampling, what is the ASN? Draw a graph showing how the

ASN changes as the fraction non-conforming increases for both a single and double plan.

Using this graph, explain when it better to use a single sample plan.

(10 marks)

c) Explain how you would use ANSI Z1.4 table to design an acceptance sampling plan.

What information do you need in order to design a plan? What determines whether you

choose a normal, tightened or reduced plan? (8 marks)

d) Intepret figure Q2. Why would your customer be interested to see this data? (7 marks)

Figure Q2 – Average Outgoing Quality Graph

AOQ

P

Q4.

(a) In the context of a six sigma project, what should a problem statement include?

(6 marks)

(b) The following is a list of improvement tools used in six sigma projects. Describe how

each one is used and detail what they contribute to a Six Sigma project. Use diagrams

where appropriate.

i. Gauge R&R (9 marks)

ii. Process Mapping (9 marks)

iii. FMEA (9 marks)