DISC Profiles
Also uses a four-dimensional model of normal
behavior
Dominance
Influence
Steadiness
Compliance
People in opposite quadrants can have problems
understanding each other
51
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Managing Project Teams: DISC Profiles, Rewards, and Effective Communication, Slides of Human Resource Management
Various aspects of managing project teams, including the use of disc profiles for understanding team dynamics, the importance of reward and recognition systems, and effective communication strategies. Topics covered include team-based reward systems, managing project teams, tools and techniques, and general advice on teams. The document also touches upon the five dysfunctions of a team and using software to assist in human resource management.
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2012/2013
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DISC Profiles
Also uses a four-dimensional model of normal
behavior
Dominance Influence Steadiness Compliance
People in opposite quadrants can have problems
understanding each other
51
Figure 9-11: The DISC Profile
52
Managing the Project Team
Project managers must lead their teams in
performing various project activities
After assessing team performance and related
information, the project manager must decide:
If changes should be requested to the project If corrective or preventive actions should be recommended If updates are needed to the project management plan or organizational process assets
54
Tools and Techniques for Managing
Project Teams
Observation and conversation
Project performance appraisals
Conflict management
Issue logs
55
Five Dysfunctions of a Team
Patrick Lencioni, author of several books on
teams, says that “Teamwork remains the one
sustainable competitive advantage that has
been largely untapped”*
The five dysfunctions of teams are:
- Absence of trust
- Fear of conflict
- Lack of commitment
- Avoidance of accountability
- Inattention to results
57
*Lencioni, Patrick, “Overcoming the Five Dysfunctions of a Team,” Jossey-Bass: San Francisco, CA (2005), p. 3.
General Advice on Teams
(continued)
Plan some social activities to help project team
members and other stakeholders get to know
each other better
Stress team identity
Nurture team members and encourage them to
help each other
Take additional actions to work with virtual team
members
58
Project Resource Management Involves
Much More Than Using Software
Project managers must:
Treat people with consideration and respect Understand what motivates them Communicate carefully with them
Focus on your goal of enabling project team
members to deliver their best work
60