Understanding Work Teams: Types, Effectiveness, and Management, Exams of Nursing

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UNDERSTANDING

WORK TEAMS

Dr.Rajesh Kamath Assistant Professor, Department of Public Health, Manipal university

Understanding Work

Teams

• Teams today are very popular. Why?

• Teams are more flexible and responsive to changing events than traditional departments.
• They are an effective means for

management to democratize

organisations….

• …thereby increasing employee motivation.

make decisions to help each group member perform within his or her area of responsibility. that is greater than the sum of the individual inputs. Their performance is merely the summation of each group member’s individual contribution. There is no Synergy. A work team generates positive Synergy through coordinated effort.

Understanding Work Teams

Understanding Work Teams

• The use of teams creates the

potential for an organisation to

generate greater outputs with no increase in inputs.

• Merely calling a group a team will not help. Effective teams have

certain common characteristics, as we shall see…

Understanding Work Teams – Problem solving teams

• 1. Problem solving teams : Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.
• Members share ideas on work processes and methods. But rarely have the authority to implement any suggestions.

Understanding Work Teams –

• Merrill Lynch created a problem solving team to reduce the number of days it took to open a new cash management account. Number of steps reduced from 46 to 36. Number of days from 15 to 8. Self managed work teams
• 2. Self managed work teams : Groups of 10 to 15 people who take on responsibilities of their former supervisors like planning and scheduling work, assigning tasks to members, operating decisions, working with suppliers and

Understanding Work Teams – different work areas, who come together to accomplish a task.

• Boeing formed a team from production, planning, quality control, tooling, design engineering and information systems for its C 17 program. The team’s suggestions drastically reduced cycle time and costs as well as improved quality.
• All the major automobile manufacturers – Toyota, Honda, Renault, Suzuki, Tata, Ford currently use this form of team.

Understanding Work Teams –

• The early stages of development are long, as members learn to deal with diversity and complexity. It takes time to build trust and teamwork.

• Less social support, less direct interaction among members, less satisfaction.
• For effectiveness, managers should ensure:
• 1. Trust is established among members.
• 2. Team progress is monitored closely.
• 3. The efforts of the team are publicised throughout the organisation.
• Creating Effective teams :
• The team effectiveness model :
• The model attempts to generalise across all varieties of teams, hence

Understanding Work Teams cannot be rigidly applied to all teams.

• The model assumes teamwork is preferable to individual work. CONTEXT : 1.ADEQUATE RESOURCES 2.LEADERSHIP AND STRUCTURE 3.CLIMATE OF TRUST

Understanding Work Teams 4.PERFORMANCE EVALUATION AND REWARD SYSTEMS TEAM EFFECTIVENESS PROCESS 1.COMMON PURPOSE 2.SPECIFIC GOALS 3.TEAM EFFICACY 4.CONFLICT LEVELS

• 1. CONTEXT :

• 1.1 Adequate resources :
• Timely information
• Proper equipment
• Adequate staffing
• Encouragement
• Administrative assistance