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SALESFORCE ADMIN 201 SD EXAM
WITH QUESTION AND CORRECT
ANSWERS LATEST UPDATE 2026/
What should a system administrator use to disable access to a custom application for a group of users? Choose one answer A. Profiles B. Sharing rules C. Web tabs D. Page layouts - ANSWER A
Universal Containers needs to track the manufacturer and model for specific car companies. How can the system administrator ensure that the manufacturer selected influences the values available for the model? Choose one answer A. Create the manufacturer field as a dependent picklist and the model as a controlling picklist. B. Create a lookup field from the manufacturer object to the model object. C. Create the manufacturer field as a controlling picklist and the model as a dependent picklist.
D. Create a multi-select picklist field that includes both manufacturers and models. - ANSWER C
Sales representatives at Universal Containers need assistance from product managers when selling certain products. Product managers do not have access to opportunities, but need to gain access when they are assisting with a specific deal. How can a system administrator accomplish this? Choose one answer A. Notify the product manager using opportunity update reminders. B. Enable opportunity teams and allow users to add the product manager. C. Use similar opportunities to show opportunities related to the product manager. D. Enable account teams and allow users to add the product manager -
ANSWER B
What should a system administrator consider before importing a set of records into Salesforce? Choose two answers A. The import file should include a record owner for each record. B. Currency field values will default to the personal currency of the record owner. C. Data should be de-duplicated in the import file prior to import.
Which of the following actions cannot be completed on the Company Information page? (Select 2) A. Edit the city in which your organization is located B. Modify the type of licenses your organization has C. Edit the default locale for your organization D. Restrict access to currency settings E. Add or remove licenses - ANSWER BD
Locale settings control which of the following? (Select 1) A. Time Zone B. Number format C. Name order D. All of the above - ANSWER D
It is possible to switch to a standard fiscal year from a custom fiscal year. A. True
B. False - ANSWER B
Once enabled, which of the following features cannot be disabled? (Select 1) A. Chatter B. Advanced Currency Management
C. Custom Fiscal Year D. Collapsible Sidebar E. Lightning Experience - ANSWER C
By default, all Salesforce orgs are set to a single currency. A. True
B. False - ANSWER A
A pre-built App from the AppExchange is always the first approach you should take when you're looking to add functionality to your Salesforce instance. A. True
B. False - ANSWER B
Which step should a system administrator take to remove an active user from Salesforce? (Select 1) A. Contact Salesforce customer support to have the user record deleted. B. Overwrite the user record with a new user's information. C. Deactivate the user record; the system will delete it in 30 days. D. Deactivate the user record. - ANSWER D
A. Chatter External license B. Chatter Free license C. Chatter Only (Chatter Plus) license D. Chatter Deluxe license - ANSWER B
If a Salesforce object is a table, then each row represents what? (Select
A. Records B. Fields C. Related Lists
D. Objects - ANSWER A
All of the following are advantages of Force.com objects except: A. All object attributes are described with metadata, making it easy to create and modify records programmatically or through a visual interface. B. Every object in a Salesforce organization is automatically linked with all other objects in the organization. C. Objects can have relationship fields that define how records in an object relate to records in another object. D. Objects have built-in support for access management, validation, formulas, and history tracking. - ANSWER B
What's the difference between standard and custom objects? A. Standard objects are limited to a standard set of fields; custom objects are made up of custom fields. B. Standard objects include standard layouts; custom objects allow you to change their layouts. C. Standard objects are included with Salesforce by default; custom objects are objects that you create in your organization. - CORRECT ANSWER C
Objects can have all of the following types of custom fields, except: A Custom address B Picklist C Checkbox
Date/Time - ANSWER A
Which of these types of relationship fields can you define in Force.com? A. Relational and Parent-Child B. Link and Parent-Child C. Lookup and Master-Detail
B. Sharing Rules C. Role Hierarchy D. Organization Wide Default Setting's E. Profile Login Hours - ANSWER D
Sharing rules can be used to restrict data access. A. True B. False - ANSWER B
Which of the following approaches to sharing is flexible but only allows for one record at a time to be shared? (Select 1) A. Organization Wide Default Setting's B. Sharing Rules C. Apex Sharing D. Manual Sharing E. Role Hierarchy - ANSWER D
Moving from the account object to the contact object is an example of what type of relationship? (Select 3)
A. Related List B. Lookup C. Child-to-Parent
D. One-to-Many E. Parent-to-Child - ANSWER ADE
Moving from the opportunity object to the account object is an example of what type of relationship? (Select 2)
A. Related List B. Lookup C. Child-to-Parent D. One-to-Many E. Parent-to-Child - ANSWER BC
Which of the following features can be used to assign different picklist values for different business processes? (Select 1) A. Page Layout B. Record Type C. Validation Rule D. Field Level Security E. Formula Field - ANSWER B
AW Computing wants their sales reps to see the sum of the total opportunities on each account that they own. What feature can be used to display this information? (Select 1)
D. Workflow E. Page Layout - ANSWER B
Which of the following data import tools can import up to 50, records at a time, and provides a simple interface to specify the configuration parameters, data sources, and the field mappings that map the field names in your import file with the field names in Salesforce? (Select 1) A. Data Loader B. Data Importer C. Data Import Wizard D. Data Loading Wizard - ANSWER C
Which of the following data import tools can import up to five million records at a time, of any data type, either from files or a database connection, and can be operated either through the user interface or the command line. (Select 1)
A. Data Loader B. Data Importer C. Data Import Wizard D. Data Loading Wizard - ANSWER A
Regardless of the data import tool used, the number of records you can import depends which of the following? (Select 3).
A. On your permissions B. The type of data you're importing C. They types of objects you're importing D. The overall data storage limits for your organization - CORRECT ANSWER ABD
What type of data import tool would you use if you want to automate the data import process? (Select 1)
A. Data Loader B. Your answerData Importer C. Data Import Wizard D. Data Loading Wizard - ANSWER A
You must include universally required fields in your import files or the import will fail. A. True B. False - ANSWER A
B. False - ANSWER A
You cannot cancel an import after it has started processing. A. True
B. False - ANSWER A
Which is a capability of Chatter files? (Choose 2)
A. Store Chatter posts in a Salesforce Content group B. View a list of files shared with a Chatter group C. Link a Salesforce Content library to a Chatter profile D. Post files from a Salesforce Content library to a Chatter feed -
ANSWER B
What option is available when scheduling a dashboard refresh?(Choose
A. Send a refresh notification to users with access to the dashboard B. Schedule the dashboard to refresh in different time zones C. Define the refresh times for specific dashboard components D. View and remove a scheduled dashboard refresh - ANSWER AD
Universal Containers wants to ensure that users complete the standard Industry field when creating a new account record. To address this concern, the administrator set the Industry field as required. However, some users are still able to create a new account record without completing the Industry field. What should an administrator do to troubleshoot the issue?(Choose 2)
A. Verify the users have the "Edit" permission for accounts on their profiles B. Verify the users have the "Modify All Data" permission for accounts on their profiles C. Verify the field-level security for the Industry field is not set to "Read Only" on the users' profiles D. Verify the Industry field is set as required on all the account page layouts assigned to the users' profiles - ANSWER CD
What type of record access can an Administrator grant through sharing rules?(Choose 2) A. Read Only B. Read/Write C. Read/Write/Transfer D. Read/Write/Delete - ANSWER AB
Which functionality is available when enhanced lists are enabled? (choose 2) A. Create new records from a list view
B. Add sales engineers to account teams C. Add sales engineers to opportunity teams D. Enable Chatter Feed Tracking on opportunities - ANSWER C
Sales executives at Universal Containers need to view a chart that displays opportunities grouped by stage and then by region. What chart type can a system administrator use to accomplish this? A. Gauge B. Bar C. Funnel D. Donut - ANSWER B
What does the controlling field determine when field dependencies are being created? A. The values that appear in the dependent field B. The dependent fields that appear on a layout C. The default value populated in the dependent field D. The field-level security for the dependent field - ANSWER A
A user receives an error message when attempting to login to Salesforce. What is the first step the Salesforce administrator should take to troubleshoot the problem? A. View the login history
B. Unlock the user C. Change the login IP ranges D. Reset the password - ANSWER A
Criteria-based sharing rules can be created for which objects? A. Contacts B. Leads C. Opportunities D. Campaigns E. Accounts - ANSWER ABCDE
Which permission is required to convert a lead? (Choose 2) A. "Create" and "Edit" access for leads, accounts, contacts and opportunities B. "Transfer" access for leads, accounts, contacts, and opportunities C. "Convert Leads" profile permission D. "Import Leads" profile permission - ANSWER AC
When using sharing rules, what can records be shared with?(Choose 2) A. Queues B. Public groups
