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Smartserve Certification Questions
You must be this old to sell alcohol - correct answer 18 Establishments that serve alcohol are required to also serve this - correct answer Food, non-alcoholic beverages This act determines who can sell, buy alcohol - correct answer Liquor License Act The Liquor License Act is issued by this group - correct answer Alcohol and Gaming Commission of Ontario This is a policy that means unfinished commercially made wine can be removed from premises by patron - correct answer Take Home the Rest (THTR) Establishment must do this to THTR wine - correct answer Reseal partial bottle with cork flush with top THTR applies to only which type of alcohol - correct answer Wine This policy allows patrons to bring wine with them to restaurants - correct answer Bring Your Own Wine (BYOW) Restaurants can only sell alcohol bought from this - correct answer Canadian Government store Alcohol can only be sold and consumed here - correct answer Licensed areas
Establishments cannot have a law requiring patrons to do this - correct answer Buy a minimum amount of drinks to enter Servers cannot do this to slow down someone getting drunk - correct answer Water down drinks This is the only type of container shooters are able to be served in - correct answer Round-bottomed, self-supporting glasses. No vials or test tubes. Establishments must post signs warning about this - correct answer Fetal Alcohol Spectrum Disorder The law that dictates posting signs about FASD is referred to as this - correct answer Sandy's law Hours of operation for restaurants serving alcohol are - correct answer 11am-2am Hours of operation for restaurants serving alcohol on New Year's Eve are - correct answer 11am-3am Patrons have this long to finish drinks and leave after required final call - correct answer 45 minutes The AGCO does these 4 things - correct answer Regulates sale/service, reviews applications, issues endorsements, and inspects facilities Anywhere that isn't licensed, private, or a residence requires this to sell/serve alcohol - correct answer Special Occasion Permit
This is the legal limit for BAC - correct answer. This is the legal limit for criminal BAC - correct answer. A BAC of .05 is this many milligrams per this many millileters of blood - correct answer 50mg/100ml Name some factors that affect BAC - correct answer Environment, tolerance, time between drinks, body fat, gender, body size, physical health/fitness/age, medication, food/water consumed Name some signs of inebriation - correct answer Poor judgement, coordination/balance, reason/caution/memory, loss of self control an inhibitions, changing vital signs or physical appearance Acceptable ID must be/have these 3 things - correct answer Issued by government, include photo, include birthdate List some acceptable IDs - correct answer Ontario DL, Canadian Passport, Canadian citizenship card, Canadian armed forces ID, BYID card, Secure Indian status card, Permanent residence card Is Ontario Health card an acceptable form of ID? - correct answer It is usable at discretion of establishment - it can never be required These are the 4 verification steps with old-style ID - correct answer Photo matches, First letter of ID matches first letter of last name, DOB numbers all same thickness and color, Surface of card smooth with no raised areas These are the 5 verification steps on the front of the new-style ID - correct answer Raised lettering on DL #, secondary photo and signature bottom right, raised lettering on DOB, photo/signature imprinted on card surface, background has fine line
This is the 1 verification step on the back of the new-style ID - correct answer Magnetic strip These are things to consider when assessing guest - correct answer Have they been drinking? What is their mood? Are they on drugs? These are things to consider when listening and observing guests - correct answer Tone of voice, volume, slurring These are things to consider when assessing guest body language - correct answer Slower, uncoordinated These are some questions to ask when assessing guests' conditions - correct answer Are they driving? Is there a designated driver? How are they what is their mood? After initial assessment of guest this must be done throughout visit - correct answer Keep communicating - continue to talk and assess often These are some methods to keep track of how much guests have had to drink - correct answer Use their tab, keep a separate tab for individual drink orderers, use separate glass for non-alcoholic drinks Use this system to categorize guests for easy triage - correct answer Traffic light system Alcohol can take this long to hit the brain so guests must be evaluated often - correct answer 30 minutes Establishments need to have this code that they abide by for alcohol serving - correct answer Responsible Alcohol House Policy
Sampling can be done outside alcohol selling hours, true or false? - correct answer False In a manufacturer's store sampling can be done anywhere, true or false? - correct answer True Sampling can be done without smartserve certification, true or false? - correct answer False Sampling in stores must be done here - correct answer Designated areas only, near alcohol section
