4
6
SOLUTIONS & RECOMMENDATIONS
Loss of revenue
Poor customer services
Project failure
High employee turnover
Work insecurity
CONFLICT/
OFFICE POLITICS
1
DEFINITION
Conflict is defined as disagreement or
opposition of ideas/opinions.
Work politics is a situation where
employees misuse their power in order to
gain popularity in the workplace.
2
SCENARIOS
Conflict: "Personal Relationships &
Promotions".
Work Politics: "Blackmail"
3
REASONS IT HAPPENS (WHY)
Resistance to Change
Poor Communication
Toxic Work Environment
Differences in personality
Poor work habits
THE CAUSE HAPPENS (HOW)
5
IMPLICATION FACED BY EMPLOYEE
Low motivation
Decrease in productivity
Mental health problems
Lost of commitment to work
Broken relationship with peers
IMPACT ON ORGANIZATION
7Clarify what is the source of conflict
Find a safe and private place to talk
Listen actively and let everyone have their say
Investigate the situation
Determine ways to meet the common goal
Alia Natasya
Aliah
Nadya Syaqeenah
Nazlin Munira
Presented by:
1.
2.
3.
4.
CONCLUSION
Personal Relationships
Blame Games
Lack of Trust
Manipulations
Gossips
Conflict is an unavoidable aspect of our daily
existence. However, there are a number of
conflict solutions strategies organizations may
use to guarantee that this problem does not
become unmanageable. At work, managing and
resolving conflict is critical to achieving
organizational objectives
References:
1.Tamara Lytle (2015) How To Resolve Workplace Conflicts. https://www.shrm.org/hr-
today/news/hr-magazine/pages/070815-conflict-management.aspx
2. Prachi Juneja (2015) Workplace Politics - Meaning and Reasons for Office Politics.
https://www.managementstudyguide.com/workplace-politics.htm
3. https://atlasstaffing.com/blog/6-common-workplace-conflicts-and-how-to-deal-with-them/