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SPG Specifications.docx....SPG Specifications.docx
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If a customer wishes to change any specifications in system without attending SPG Master Certification course offered in Tampa - correct answer Recommended that they reach out to their SPG representative and have them make the changes Options are not make code specific, unlike most of SPG, and affect every franchise in the store
SPG, what would you suggest to make the process easier? - correct answer Turn on SPG TO ERA AUTO-MAPPING A Parts Manager tells you that SPG only prints a parts alert sometimes. What should you check in SPG Specifications (3761) that might solve the problem? (select all answers that apply) -Check if the SPG Parts Alert print type (PA) is set up for the parts department printer -Check each Service Advisor for security access to print parts alerts -Turn on the option to automatically print parts alert -Turn off the prompt to print parts alerts - correct answer Turn on the option to automatically print parts alert Turn off the prompt to print parts alerts A Service Manager complains that they don't use SPG because it doesn't calculate the taxes correctly, so every estimate is incorrect. Where should you look to start correcting this issue? (select all answers that apply) -Verify there is a Sales Tax Code set up in SALES TAX FILE MAINTENANCE (0919) -Verify there is a Sales Tax Code for each Department in SALES TAX CODE TABLE (3638) -Make sure line 24 CALCULATE TAXES IN SPG is set to Yes in SPG SPECIFICATIONS (3761) -Verify the correct department is selected on line 25 SPG SPECIFICATIONS (3761) - correct answer Verify there is a Sales Tax Code set up in SALES TAX FILE MAINTENANCE (0919) Verify there is a Sales Tax Code for each Department in SALES TAX CODE TABLE (3638) Make sure line 24 CALCULATE TAXES IN SPG is set to Yes in SPG SPECIFICATIONS (3761) Verify the correct department is selected on line 25 SPG SPECIFICATIONS (3761)