Strategic Management-Management Information System-Lecture Notes, Study notes of Management Information Systems

Management Information Systems course is not only part of management degree but other major fields as well like computer science. This lecture handout was designed and distributed by Prof. Govind Bihari at Bengal Engineering and Science University. It includes: Strategic, Management, Environment, Functional, Relationships, Implementation, Behavioral, Organization, Transaction, Processing, Decision, Support

Typology: Study notes

2011/2012

Uploaded on 08/26/2012

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Self Assessment Questions – True or False
4. An organization is a structure that uses the resources from the environment like manpower, raw
materials, capital and returns the output like products and services to the environment.
5. User resistance is a major behavioral factor associated with the adoption of new systems.
2.3 Summary
After going through this unit you would have understood the various types of Management
systems and the basics concepts of MIS. You must be able to find the role and significance of MIS
in business and its functional relationships. You would have also understood the types TPS, KBS,
OLAPS, etc. you would have learnt the various concepts of management organization and the
issues involved in implementation. You would be able to explain the behavioral factors of
Management Information Systems.
2.4 Terminal Questions
1. Explain Knowledge based systems. Give one example.
2. Explain Transaction processing system Give one example.
3. Explain Decision Support System. Give one example.
4. Explain Business process system. Give one example.
5. Explain OLAP. Give an example.
6. What is meant by executive information system?
7. What is meant by polymorphism and inheritance in business systems?
8. Explain the various behavioral factors of management organization.
2.5 Answers
Answers to Self Assessment Questions
1. Refer 2.1
2. Refer 2.1.2.7
3. Refer 2.1.2.7
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Self Assessment Questions – True or False

  1. An organization is a structure that uses the resources from the environment like manpower, raw materials, capital and returns the output like products and services to the environment.
  2. User resistance is a major behavioral factor associated with the adoption of new systems. 2.3 Summary After going through this unit you would have understood the various types of Management systems and the basics concepts of MIS. You must be able to find the role and significance of MIS in business and its functional relationships. You would have also understood the types TPS, KBS, OLAPS, etc. you would have learnt the various concepts of management organization and the issues involved in implementation. You would be able to explain the behavioral factors of Management Information Systems. 2.4 Terminal Questions
  3. Explain Knowledge based systems. Give one example.
  4. Explain Transaction processing system Give one example.
  5. Explain Decision Support System. Give one example.
  6. Explain Business process system. Give one example.
  7. Explain OLAP. Give an example.
  8. What is meant by executive information system?
  9. What is meant by polymorphism and inheritance in business systems?
  10. Explain the various behavioral factors of management organization. 2.5 Answers Answers to Self Assessment Questions
  11. Refer 2.
  12. Refer 2.1.2.
  13. Refer 2.1.2.
  1. True
  2. True Answers to Terminal Questions
  3. Refer 2.1.2.
  4. Refer 2.1.2.
  5. Refer 2.1.2.
  6. Refer 2.1.2.
  7. Refer 2.1.2.
  8. Refer 2.1.2.
  9. Refer 2.1.2. 8.Refer 2.2. Copyright © 2009 SMU Powered by Sikkim Manipal University .

MB0047-Unit-03-Strategic Management

Information System

Unit-03-Strategic Management Information System Structure: 3.1 Introduction Objectives 3.2 Background 3.3 Performance 3.4 Product differentiation and Value Chain

iii) Describe value chain and IT iv) Explain how IT influences organization goals 3.2 Background Information system is regarded as a tool to provide various services to different management functions. The tools have been developing year by year and the application of the tool has become more and more diverse. In management it is now a very power means to manage and control various activities and decision making process. The original idea of automating mechanical processes got quickly succeeded by the rationalization and integration of systems. In both of these forms, IS was regarded primarily as an operational support tool, and secondarily as a service to management. Subsequent to the development, it was during the last few years that an additional potential was discovered. It was found that, in some cases, Information Technology (IT) had been critical to the implementation of an organization’s strategy. An organization’s strategy supported by information system fulfilling its business objectives came to be known as Strategic Information System. The strategic information system consists of functions that involved gathering, maintenance and analysis of data concerning internal resources, and intelligence about competitors, suppliers, customers, government and other relevant organizations. Self Assessment Questions: True or False

  1. Strategic Information System (SIS) is a support to the existing system and helps in achieving a competitive advantage over the organizations competitors in terms of its objectives.
  2. The original idea of automating mechanical processes got quickly succeeded by the rationalization and integration of systems. 3.3 Performance Out of many possible interpretations of a strategy an organization adopts in business, it is found that a majority is concerned with competition between corporations. Competition means cultivating unique strengths and capabilities, and defending them against imitation by other firms. Another alternative sees competition as a process linked to innovation in product, market, or technology. Strategic information systems theory is concerned with the use of information technology to support or sharpen an enterprise’s competitive strategy. Competitive strategy is an enterprise’s plan for achieving sustainable competitive advantage over, or reducing the edge of, its adversaries. The performance of individual corporations is determined by the extent to which they manage the following (as given by Porter) – a) the bargaining power of suppliers; b) the bargaining power of buyer;

c) the threat of new entrants; d) the threat of substitute products; and e) Rivalry among existing firms. Porter’s classic diagram representing these forces is indicated below. Fig. 3.1: Porter’s classic diagram Porter’s Forces Driving Industry Competition (Porter 1980) There are two basic factors which may be considered to be adopted by organization in their strategies: a) low cost b) product differentiation Enterprise can succeed relative to their competitors if they possess sustainable competitive advantage in either of these two. Another important consideration in positioning is ‘competitive scope’ , or the breadth of the enterprise’s target markets within its industry, i.e. the range of product varieties it offers, the distribution channels it employs, the types of buyers it serves, the geographic areas in which it sells, and the array of related industries in which it competes. Under Porter’s framework, enterprises have four generic strategies available to them whereby they can attain above-average performance. They are: a) cost leadership;