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(Burberry, 2021). Strategic Three-year Mission. Statement. Promoting a sustainable Luxury market and target ethical consumers.
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‘Enshrined in the statement, Creativity Opens Spaces, it is our shared belief that through imagination, inventiveness and ingenuity, we can push boundaries and open new opportunities for ourselves, our customers and our communities.’ (Burberry, 2021)
Promoting a sustainable Luxury market and target ethical consumers. Using innovative technologies to create new products and improve customer experiences. Generating new marketing campaigns to increase brand exposure and brand loyalty by launching in-store events and pop-up store s.
OBJECTIVES TIMELINE Improve Customer Experience
Front door Back door
Increase the exposure of branch products to improve brand profit Steadily improve customer intimacy and loyalty Implement brand strategic mission