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E-Commerce is taking over the traditional commerce practices. It is of special concern for the IT students. Following are the key points of these Lecture Slides : Unfreeze Present Behaviour, Stages, Creating Motivation, Readiness, Organisational System, Against Reversion, New Behaviour, Managing Change Model, Planning Change, General Nature
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Creating motivation and readiness for change
Enabling people to see things differently and reactdifferently in the future
Ensuring that the new behaviour will be secureagainst reversion
Evaluating Change Managing thepeople side of change Managing theorganisation sideof change Planning change Individual response to change General nature of change
Trust
Communication - Recognise Resistance - Normal - Understand sources and motives - May derive benefits from the dysfunction - Maintain personal homeostasis - Reflects poorly upon past performance
Ownership
Empowerment - Monitoring - Feedback
