






































































Study with the several resources on Docsity
Earn points by helping other students or get them with a premium plan
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
WGU C483 (Latest Update 2026 / 2027) Principles of Management Questions & Answers {Grade A} 100% Correct
Typology: Exams
1 / 78
This page cannot be seen from the preview
Don't miss anything!







































































Adverse impact - correct answer When a seemingly neutral employment practice has a disproportionately negative effect on a protected group Advertising support model - correct answer Charging fees to advertise on a site Affective conflict - correct answer Emotional disagreement directed toward other people Affiliate model - correct answer Charging fees to direct site visitors to other companies' sites Affirmative action - correct answer Special efforts to recruit and hire qualified members of groups that have been discriminated against in the past
After-action review - correct answer A frank and open-minded discussion of four basic questions aimed at continuous improvement Alderfer's ERG theory - correct answer A human needs theory postulating that people have three basic sets of needs that can operate simultaneously (Existence, Relatedness and Growth) Arbitration - correct answer The use of a neutral third party to resolve a labor dispute Assessment center - correct answer A managerial performance test in which candidates participate in a variety of exercises and situations Assets - correct answer The values of the various items the corporation owns Authentic leadership - correct answer A style in which the leader is true to himself or herself while leading
Barriers to entry - correct answer Conditions that prevent new companies from entering an industry Behavioral approach - correct answer A leadership perspective that attempts to identify what good leaders do — that is, what behaviors they exhibit Benchmarking - correct answer The process of comparing an organization's practices and technologies with those of other companies Bootlegging - correct answer Informal work on projects, other than those officially assigned, of employees' own choosing and initiative Boundaryless organization - correct answer Organization in which there are no barriers to information flow Boundary-spanning - correct answer Interacting with people in other groups, thus creating linkages between groups
Bounded rationality - correct answer A less-than-perfect form of rationality in which decision makers cannot be perfectly rational because decisions are complex and complete information is unavailable or cannot be fully processed Brainstorming - correct answer A process in which group members generate as many ideas about a problem as they can; criticism is withheld until all ideas have been proposed Broker - correct answer A person who assembles and coordinates participants in a network Budgeting - correct answer The process of investigating what is being done and comparing the results with the corresponding budget data to verify accomplishments or remedy differences; also called budgetary controlling Buffering - correct answer Creating supplies of excess resources in case of unpredictable needs
Cafeteria benefit program - correct answer An employee benefit program in which employees choose from a menu of options to create a benefit package tailored to their needs Carbon footprint - correct answer The output of carbon dioxide and other greenhouses gases Caux Principles - correct answer Ethical principles established by international executives based in Caux, Switzerland, in collaboration with business leaders from Japan, Europe, and the United States Centralized organization - correct answer An organization in which high-level executives make most decisions and pass them down to lower levels for implementation Certainty - correct answer The state that exists when decision makers have accurate and comprehensive information
Charismatic leader - correct answer A person who is dominant, self-confident, convinced of the moral righteousness of his or her beliefs, and able to arouse a sense of excitement and adventure in followers Chief information officer (CIO) - correct answer Executive in charge of information technology strategy and development Clan control - correct answer Control based on the norms, values, shared goals, and trust among group members Coaching - correct answer Dialogue with a goal of helping another be more effective and achieve his or her full potential on the job Coalitional model - correct answer Model of organizational decision making in which groups with differing preferences use power and negotiation to influence decisions
Competitive environment - correct answer The immediate environment surrounding a firm; includes suppliers, customers, rivals, and the like Competitive intelligence - correct answer Information that helps managers determine how to compete better Compliance-based ethics programs - correct answer Company mechanisms typically designed by corporate counsel to prevent, detect, and punish legal violations Compromise - correct answer A style of dealing with conflict involving moderate attention to both parties' concerns Computer-integrated manufacturing (CIM) - correct answer The use of computer- aided design and computer-aided manufacturing to sequence and optimize a number of production processes
Concentration - correct answer A strategy employed for an organization that operates a single business and competes in a single industry Concentric diversification - correct answer A strategy used to add new businesses that produce related products or are involved in related markets and activities Conceptual and decision skills - correct answer Skills pertaining to the ability to identify and resolve problems for the benefit of the organization and its members Concurrent control - correct answer The control process used while plans are being carried out, including directing, monitoring, and fine-tuning activities as they are performed Concurrent engineering - correct answer A design approach in which all relevant functions cooperate jointly and continually in a maximum effort aimed at producing high-quality products that meet customers' needs
Cooperative strategies - correct answer Strategies used by two or more organizations working together to manage the external environment Coordination - correct answer The procedures that link the various parts of an organization for the purpose of achieving the organization's overall mission Coordination by mutual adjustment - correct answer Units interact with one another to make accommodations to achieve flexible coordination Coordination by plan - correct answer Interdependent units are required to meet deadlines and objectives that contribute to a common goal Core capability - correct answer A unique skill and/or knowledge an organization possesses that gives it an edge over competitors
Corporate governance - correct answer The role of a corporation's executive staff and board of directors in ensuring that the firm's activities meet the goals of the firm's stakeholders Corporate social responsibility (CSR) - correct answer Obligation toward society assumed by business Corporate strategy - correct answer The set of businesses, markets, or industries in which an organization competes and the distribution of resources among those entities Cost competitiveness - correct answer Keeping costs low to achieve profits and be able to offer prices that are attractive to consumers Culture shock - correct answer The disorientation and stress associated with being in a foreign environment Current ratio - correct answer A liquidity ratio that indicates the extent to which short- term assets can decline and still be adequate to pay short-term liabilities
Orientation training - correct answer Training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like Outcome - correct answer A consequence a person receives for his or her performance Outplacement - correct answer The process of helping people who have been dismissed from the company regain employment elsewhere Outputs - correct answer The products and services organizations create Outsourcing - correct answer Contracting with an outside provider to produce one or more of an organization's goods or services Parading - correct answer A team strategy that entails simultaneously emphasizing internal team building and achieving external visibility
Parallel teams - correct answer Teams that operate separately from the regular work structure and exist temporarily Participation in decision making - correct answer Leader behaviors that managers perform in involving their employees in making decisions Path-goal theory - correct answer A theory that concerns how leaders influence subordinates' perceptions of their work goals and the paths they follow toward attainment of those goals Perception - correct answer The process of receiving and interpreting information Performance appraisal (PA) - correct answer Assessment of an employee's job performance Performance gap - correct answer The difference between actual performance and desired performance
Principle of exception - correct answer When deviations from the norm are the only items brought to the attention of supervisors for decision. Proactive change - correct answer A response that is initiated before a performance gap has occurred Probing - correct answer A team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions Procedural justice - correct answer Using fair process in decision making and making sure others know that the process was as fair as possible Product champion - correct answer A person who promotes a new technology throughout the organization in an effort to obtain acceptance of and support for it Profit and loss statement - correct answer An itemized financial statement of the income and expenses of a company's operations
Programmed decisions - correct answer Decisions encountered and made before, having objectively correct answers, and solvable by using simple rules, policies, or numerical computations Project and development teams - correct answer Teams that work on long-term projects but disband once the work is completed Prospectors - correct answer Companies that continuously change the boundaries for their task environments by seeking new products and markets, diversifying and merging, or acquiring new enterprises Pseudotransformational leaders - correct answer Leaders who talk about positive change but allow their self-interest to take precedence over followers' needs Psychological contract - correct answer A set of perceptions of what employees owe their employers, and what their employers owe them