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WGU C483 (Latest Update 2026 / 2027) Principles of Management Questions & Answers {Grade A} 100% Correct
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Defenders - correct answer Companies that stay within a stable product domain as a strategic maneuver Delegation - correct answer The assignment of new or additional responsibilities to a subordinate Democratic leadership - correct answer A form of leadership in which the leader solicits input from subordinates Demographics - correct answer Measures of various characteristics of the people who make up groups or other social units Departmentalization - correct answer Subdividing an organization into smaller subunits
Development - correct answer Helping managers and professional employees learn the broad skills needed for their present and future jobs Development project - correct answer A focused organizational effort to create a new product or process via technological advances Devil's advocate - correct answer A person who has the job of criticizing ideas to ensure that their downsides are fully explored Dialectic - correct answer A structured debate comparing two conflicting courses of action Differentiation - correct answer An aspect of the organization's internal environment created by job specialization and the division of labor Differentiation strategy - correct answer A strategy an organization uses to build competitive advantage by being unique in its industry or market segment along one or more dimensions
Domain selection - correct answer Entering a new market or industry with an existing expertise Downsizing - correct answer The planned elimination of positions or jobs Downward communication - correct answer Information that flows from higher to lower levels in the organization's hierarchy Dynamic network - correct answer Temporary arrangements among partners that can be assembled and reassembled to adapt to the environment Ecocentric management - correct answer Its goal is the creation of sustainable economic development and improvement of quality of life worldwide for all organizational stakeholders Economic responsibilities - correct answer To produce goods and services that society wants at a price that perpetuates the business and satisfies its obligations to investors
Economies of scope - correct answer Economies in which materials and processes employed in one product can be used to make other related products Egoism - correct answer An ethical system defining acceptable behavior as that which maximizes consequences for the individual Emotional intelligence - correct answer The skills of understanding yourself, managing yourself, and dealing effectively with others Employment-at-will - correct answer The legal concept that an employee may be terminated for any reason Empowerment - correct answer The process of sharing power with employees, thereby enhancing their confidence in their ability to perform their jobs and their belief that they are influential contributors to the organization
Ethical climate - correct answer In an organization, the processes by which decisions are evaluated and made on the basis of right and wrong Ethical issue - correct answer Situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong Ethical leader - correct answer One who is both a moral person and a moral manager influencing others to behave ethically Ethical responsibilities - correct answer Meeting other social expectations, not written as law Ethics - correct answer The system of rules that governs the ordering of values Ethnocentrism - correct answer The tendency to judge others by the standards of one's group or culture, which are seen as superior
Executive champion - correct answer An executive who supports a new technology and protects the product champion of the innovation Expatriates - correct answer Parent-company nationals who are sent to work at a foreign subsidiary Expectancy - correct answer Employees' perception of the likelihood that their efforts will enable them to attain their performance goals Expectancy theory - correct answer A theory proposing that people will behave based on their perceived likelihood that their effort will lead to a certain outcome and on how highly they value that outcome External audit - correct answer An evaluation conducted by one organization, such as a CPA firm, on another External environment - correct answer All relevant forces outside a firm's boundaries, such as competitors, customers, the government, and the economy
Fiedler's contingency model of leadership effectiveness - correct answer A situational approach to leadership postulating that effectiveness depends on the personal style of the leader and the degree to which the situation gives the leader power, control, and influence over the situation Filtering - correct answer The process of withholding, ignoring, or distorting information Final consumer - correct answer A customer who purchases products in their finished form Flexible benefit programs - correct answer Benefit programs in which employees are given credits to spend on benefits that fit their unique needs Flexible factories - correct answer Manufacturing plants that have short production runs, are organized around products, and use decentralized scheduling
Flexible processes - correct answer Methods for adapting the technical core to changes in the environment Force-field analysis - correct answer An approach to implementing the unfreezing/moving/refreezing model by identifying the forces that prevent people from changing and those that will drive people toward change Forecasting - correct answer Method for predicting how variables will change the future Formalization - correct answer The presence of rules and regulations governing how people in the organization interact Framing effects - correct answer A decision bias influenced by the way in which a problem or decision alternative is phrased or presented
Genius of the and; organizational ambidexterity - correct answer The ability to select multiple ideas simultaneously; opposite of "Tyranny of the Or". Global model - correct answer An organizational model consisting of a company's overseas subsidiaries and characterized by centralized decision making and tight control by the parent company over most aspects of worldwide operations; typically adopted by organizations that base their global competitive strategy on cost considerations Goal - correct answer A target or end that management desires to reach Goal displacement - correct answer A decision-making group loses sight of its original goal and a new, less important goal emerges Goal-setting theory - correct answer A motivation theory stating that people have conscious goals that energize them and direct their thoughts and behaviors toward a particular end
Grapevine - correct answer Informal communication network Group maintenance behaviors - correct answer Actions taken to ensure the satisfaction of group members, develop and maintain harmonious work relationships, and preserve the social stability of the group Groupthink - correct answer A phenomenon that occurs in decision making when group members avoid disagreement as they strive for consensus Growth need strength - correct answer The degree to which individuals want personal and psychological development Hersey and Blanchard's situational theory - correct answer A life cycle theory of leadership postulating that a manager should consider an employee's psychological and job maturity before deciding whether task performance or maintenance behaviors are more important
Hygiene factors - correct answer Characteristics of the workplace, such as company policies, working conditions, pay, and supervision, that can make people satisfied or dissatisfied. Illusion of control - correct answer People's belief that they can influence events even when they have no control over what will happen Incremental model - correct answer Model of organizational decision making in which major solutions arise through a series of smaller decisions Independent strategies - correct answer Strategies that an organization acting on its own uses to change some aspect of its current environment Informing - correct answer A team strategy that entails making decisions with the team and then informing outsiders of its intentions Initial public offering (IPO) - correct answer Sale to the public, for the first time, of federally registered and underwritten shares of stock in the company
Innovation - correct answer The introduction of new goods and services; a change in method or technology; a positive, useful departure from previous ways of doing things Inpatriate - correct answer A foreign national brought in to work at the parent company Inputs - correct answer Goods and services organizations take in and use to create products or services Instrumentality - correct answer The perceived likelihood that performance will be followed by a particular outcome Integration - correct answer The degree to which differentiated work units work together and coordinate their efforts Integrity-based ethics programs - correct answer Company mechanisms designed to instill in people a personal responsibility for ethical behavior
Interpersonal and communication skills - correct answer People skills; the ability to lead, motivate, and communicate effectively with others Intrapreneurs - correct answer New venture creators working inside big companies Intrinsic reward - correct answer Reward a worker derives directly from performing the job itself ISO 9001 - correct answer A series of quality standards developed by a committee working under the International Organization for Standardization to improve total quality in all businesses for the benefit of producers and consumers Knowledge management - correct answer Practices aimed at discovering and harnessing an organization's intellectual resources Kohlberg's model of cognitive moral development - correct answer Classification of people based on their level of moral judgment
Labor relations - correct answer The system of relations between workers and management Laissez-faire - correct answer A leadership philosophy characterized by an absence of managerial decision making Large batch - correct answer Technologies that produce goods and services in high volume Lateral leadership - correct answer Style in which colleagues at the same hierarchical level are invited to collaborate and facilitate joint problem solving Law of effect - correct answer A law formulated by Edward Thorndike in stating that behavior that is followed by positive consequences will likely be repeated Leader-member exchange (LMX) theory - correct answer A relationship-based approach to leadership that focuses on the two-way relationship between leaders and followers. It suggests that leaders develop an exchange with each of their