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Resumen de qualities and skills
Tipo: Apuntes
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Colegio Wolfgang Amadeus Mozart
Here are some of the top SOFT skills and characteristics of a good employee: Knowing the why, as well as the what.^4 Good employees know the reason why their job exists, above just knowing how to do their job. This allows them to come up with new suggestions and ideas to improve their tasks. Professionalism.^5 Being polite, well-spoken, calm, and presentable is all part of being professional at work Honesty and integrity.^6 Telling the truth about tricky subjects, such as workload, work/life balance, difficult customers or colleagues. Innovative ideas.^7 Employees who bring innovative ideas and suggestions forward that will impact positively. Problem-solving abilities.^8 Employees who work on something until it’s solved, or complete, and who bring their best efforts to solve problems. Ambitious.^9 When employees have a clear, personal career plan or goal in mind, they’re not under the assumption that their employer will drive their career for them, so they strive for advancement. Dependability, reliability, and responsibility.^10 Employees who take responsibility for their actions, are dependable, arrive on time, do what they say, and don’t let the others in their team down, are highly valued employees. Conflict resolution.^11 Good employees address and resolve conflict maturely, rather than trying to avoid it, by maintaining respect for those involved, not placing blame (echar la culpa.) Positive attitude.^12 Employees who bring a positive attitude to work have a positive impact on those around them and improve the energy in the team. Emotional intelligence.^13 Emotional intelligence (EQ) is about being mindful of one’s own state of emotions, as well as those in the team, and know how to manage them.
Teamwork.^14 The ability to work with other people in a team, by fostering relationships in a professional manner, in order to achieve a common goal. Willingness to learn.^15 Hard skills attained through education are not enough for good employees