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Information Communication Systems
Tipologia: Schemi e mappe concettuali
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Pragmatic Information - Mark Burgin It is a chapter from the book The theory of information, published in 2009 by Mark Burgin where he gives a scientific and mathematical approach to the theory of information. In this chapter he talks about pragmatic Information , an approach that considers information as something that can change the structure and the behaviour of systems. In particular, Burgin studies the role of information in the process of decision- making. Example: if we are a brand that sells beauty products and we want to improve our packaging we have to make a research about our costumers to understand if their have any particular needs about packaging, we collect information, we extract the useful pieces of information, we elaborate them and then we establish a strategy (take decisions) on the basis of our research and information. So we won’t use all the information but only the information that has a particular value for us, that will add something to our main mission that is improving our packaging. Economics approach of information value
willing to pay in order to obtain new information, which depends on the advantages that it will take. So, can information help you to take better decisions/have higher incomes/develop better strategies?
the information, which may be low but never inferior to the cost it pays for the production and the distribution of information. A supplier may also give this information for a very low or nil price for political and economical reasons, for example Google gives information for free to their users through its search engine, so it can increase the number of visitors on its website and this permits Google to ask more money to the advertisers that want to publish their advertisements on Google.
for each combination of a specific situation with a consequent specific action/decision that follows the valuation of the situation. The payoff represents the earnings you obtain after a choice (so: specific situation -> consequent action -
earnings). To Marshak, we have a set of situations, partitioned in sets of more specific situations and so on with sub-partitions: each partition is finer because it gives a more specific context, more specific information that will help to take better decisions. Each situation is called information structure because each situation provides new pieces of information. And when you obtain new information you go from an informative structure to another, so the context changes and so your following decision/action does. For each partition you can calculate the value of information given by the difference of the information value structure after knowing the information and before receiving it. The more information you have and the more accurate and worth your decision will be.
obtain after buying and using new information
information (monetary, risks about future profits) Qualitative approach of information value
on the information received.
having additional information.
similar insights would cost. This suggests the complexity of the decision-making process and the importance of considering the specifics of the situations in which decisions are made. Hilton purposes 3 theorems (the last one is by Gould) Theorem 1: There is no general monotone relationship between action flexibility and information value Theorem 2: There is no general monotone relationship between the degree of absolute or relative risk aversion and information value: a decision-maker with low risk aversion might receive information that does not significantly influence their decision- making, as they are more willing to take risks. A risk-averse decision-maker might receive information that reduces the probability of a loss, but not giving importance to that information anyway (it all depends on the kind of information we receive). Theorem 3: There is no general monotone relationship between the degree of initial uncertainty in and information value : a decision-maker may be very uncertain about a situation, but that does not automatically imply that the value of the information they will receive later will be high. Conclusions Importance for companies to invest on information to improve the incomes, the productivity, to save time or just improving the work quality. Some examples of how companies used information:
relationship with the company, in order to treat customers that belong to the same group in the same way. It is too expensive treating each customer individually, so it is important to figure out the most important customers (the one that take the highest income) with their specific needs and satisfy them.
may be worth in the long term, considering the revenues they will generate and the costs the company will incur to retain them. Companies aim to minimize uncertainties related to customer behavior and the related potential financial losses. Investing in systems and processes to collect and analyze high-quality data is a cost