ABC Server Training Study Guide with
Complete Solutions
A person is considered drunk driving by legal standards - ANSWER-when they are
driviing with a blood alcohol content (BAC) above the limit set by the state.
According to the Center for Disease Control and Prevention how many people die each
year because of alcohol - ANSWER-95,000
alcohol warms the body - ANSWER-false
Alexa has been at the bar for a while and is now too drunk so she must be refused
service - how should you go about refusing service? - ANSWER-Be courteous but firm
telling her she can no longer be served
Be quiet and discrete so she doesn't feel attacked or embarrassed
Focus on letting her know that it is your duty to safely serve your customers to avoid
liability
Inform the manager and your other co-workers of your decision
Offer a glass of water, non-alcoholic beverage or food item
An accident occurs and an illegal activity has happened on the licensed premise.
Should you call the police? - ANSWER-Yes - working with the police is an integral part
of operating a successful bar/restaurant
Andy comes to your restaurant and orders a Jack Daniels shot, Which of the following
are you allowed to serve him? - ANSWER-Jack daniels
At stage 7 the highest of the BAC Scale with a BAC of .45% or higher which symptoms
can you expect to experience - ANSWER-death
At the 3rd stage of intoxication "the Excitement stage" - what are some symptoms you
may expect a patron to feel? - ANSWER-impaired perception or memory
nausea and blurred vision
loss of balance
BAC is a measure of how much alcohol is in the... - ANSWER-blood/breath
black coffee of a cold shower can sober someone who is drunk - ANSWER-false
Blood alcohol content (BAC) DOES NOT continue to rise when a person stops drinking
or is unconscious - ANSWER-false
Can you refuse a patron service on the basis of religion? - ANSWER-No
