Running head: Organizational Systems Task 1 1
C489
Organizational Systems and Quality Leadership
Task 1
Western Governors University
Organizational Systems and Quality Leadership Task 1
A. Understanding of Nursing Quality Indicators
Nursing-quality indicators are measurable items that reflect the quality of care provided
and demonstrate the degree to which desired clinical outcomes are accomplished (Jacobs, 2017).
The National Database of Nursing Quality Indicators describes that nursing quality indicators
were professionally compiled to focus on important patient centered aspects within nursing with
aims to improve the quality of patient care and patient outcomes by assessment and evaluation.
Today’s healthcare environment is demanding for nurses and the critical shortage of nursing staff
can lead to a detrimental effect on the care received by patients. Nursing-sensitive indicators
identify structures of care and care processes, both of which in turn influence care outcomes
(Montalvo, 2007).
In the case scenario of Mr. J, utilizing nursing-quality indicators would allow the nurses
to focus their practice to meet the indicated quality improvements relative to patient centered
care. Utilizing the most recent scientific based knowledge and upholding the ten principles
identified by the Institute of Medicine to guide initiative improvements, the results of Mr. J’s
care could have dramatically differed from the results rendered.
Patient-centered care focuses on delivering care that is based on the patient’s preferences,
needs and values in a respective and timely manner. Nurses are at the forefront in healthcare and
