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C489
Task 1: Nursing-Quality Inidcators
Western Governors University
Organizational Systems and Quality Leadership- C489
A. Discuss how the application of nursing-quality indicators could assist the nurse in
this case
If the nurses in this scenario were to use the nursing-quality indicators such as restraint
prevalence and patient satisfaction it would allow them to better care for this patient. The
restraints that were used on Mr. J did not seem necessary and therefore could be avoided. Using
the nursing-quality indicator the nurse could decide if Mr. J’s pressure ulcer was developed
within the facility or if he was admitted with it. If the ulcer was acquired during his hospital stay,
then restraints could have contributed to that, since he would not be able to move himself around
in the bed like a patient normally would. Also, Mr. J received meat on his meal tray that went
against his religion, and that will greatly decrease patient/family satisfaction. The nurses were
not vigilant on apologizing or even making the family aware of the food mistake, or why Mr. J
had restraints on in the first place.
B. Analyze how hospital data could advance quality patient care
With data readily available for the nurses to view, we can better understand how often
patients are getting pressure ulcers, being put in restraints, or overall having a bad experience.
