Running head: ORGANIZATIONAL SYSTEMS AND QUALITY LEADERSHIP 1
C489
ORGANIZATIONAL SYSTEMS AND QUALITY LEADERSHIP
Western Governors University
A. Nursing Quality Indicators
Nursing quality indicators fundamentally encompass the aspects of nursing care that
affect patient outcomes. The aspects of nursing care that influence patient outcomes include
latent problems that may occur during the hospitalization period such as a fall (Gao et al.
2018). Nursing quality indicators are typically evaluated during patient care to determine the
patient’s satisfaction. In addition to focusing on patient outcomes, nursing patient indicators
also focus on care givers. Notably, staffing issues among nurses such as exhaustion, work
displeasure, and short-staffed units affect the quality of patient care (Naik et al. 2020).
Consistent with the focus on both patients and caregivers, nursing quality indicators are
segmented into various categories including structural, procedure, and outcome indicators.
Specific nursing quality indicators include falls during hospitalization, the time spent by
nurses on patients, IV infiltrations, as well as the use of restraints. The application of nursing
quality indicators could specifically help caregivers in Mr. J’s case to recognize and
appreciate specific problems that could interfere with the provision of care to patients.
In Mr. J’s case, the patient was hospitalized after a fall in his home and a subsequent
fracture in his right hip. Mr. J is a rabbi, and therefore, his culture and beliefs are uniquely
