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Certified Medical Administrative Assistant (CMAA) Exam # rated A
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Medical Assistant Duties & Responsibilities - correct answer ✅Telephone coverage, scheduling, maintenance of medical records, management of all correspondences Qualities of a Medical Assistant - correct answer ✅Dependability, courtesy, initiative, interpersonal skills Medical Profession Liability - correct answer ✅The physician- patient relationship is an implied contract in which the physician is expected to assess & treat the pt with the same amount of knowledge, skill, & judgement as another physician under the same circumstances. Rules that must be followed under physician-patient relationship - correct answer ✅1.Patient is expected to compensate the physician for all services provided
Good Samaritan Act - correct answer ✅States that a volunteer is not held liable for any civil damages that may occur as a result of their efforts to provide emergency care. Patient's Bill of Rights - correct answer ✅Developed to ensure the fairness and effectiveness of the healthcare system, as well as to encourage people to take an interest in the improvement of their health. -8 sections -Patient is provided with a copy on first visit, or it is visibly posted within the facility. HIPPA Patient Privacy Rule - correct answer ✅Establishes regulations for the use & disclosure of PHI and mandates that all patients be provided a copy of privacy polices when treated in a doctor's office or when admitted to any HCF (health care facility). Phone Etiquette: Steps to ensure proper phone etiquette - correct answer ✅1. Answer promptly & kindly
S: Subjective Impressions: given by patient O: Objective Clinical Evidence: test results, observed A: Assessment/Diagnosis: probably diagnosis P: Plans for further studies, treatment, or management: treatment Medical Terminology - correct answer ✅Combining forms, prefixes, and suffixes Arthr/o - correct answer ✅joint Bi/o - correct answer ✅Life Cardi/o - correct answer ✅heart Carcin/o - correct answer ✅cancerous Cephal/o - correct answer ✅head Cerebr/o - correct answer ✅cerebrum Cyt/o - correct answer ✅cell Denti/o - correct answer ✅teeth