NHA - Certified Medical Administrative Assistant (CMAA, Exams of Nursing

NHA - Certified Medical Administrative Assistant (CMAA

Typology: Exams

2025/2026

Available from 01/07/2026

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NHAdgCertifieddgMedicaldgAdministrativedg
Assistantdg(CMAA)dgStudydgGuidedgAVTE
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ComputerdgSchedulingdg-dgcorrectdganswerāœ” āœ”
Electronicdgappointmentdgbook
BookdgSchedulingdg-dgcorrectdganswerāœ” āœ”
Harddgcopydgappointmentdgbook
WavedgBookingdg-dgcorrectdganswerāœ” āœ”
Patientsdgaredgscheduleddgatdgthedgsamedgtimedgeachdghourdgtodgcreatedgshort-
termdgflexibilitydgeachdghour.
ModifieddgWavedgBookingdg-dgcorrectdganswerāœ” āœ”
Wavedgbookingdgcandgbedgmodifieddgindgadgcoupledgofdgdifferentdgways.dgOn
edgexampledgofdgthisdgapproachdgisdgtodgscheduledgtwodgpatientsdgtodgcomedgatdg9
dga.m.dganddgonedgpatientdgatdg9:30dga.m.dgThisdghourlydgcycledgisdgrepeateddgthr
oughoutdgthedgday.
DoubledgBookingdg-dgcorrectdganswerāœ” āœ”
Twodgpatientsdgaredgscheduleddgtodgcomedgatdgthedgsamedgtimedgtodgseedgthedgs
amedgphysician.
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NHA AssistantdgCertifieddg(CMAA)dgMedicaldgStudydgAdministrativedgGuidedgAVTEdg

C

Computer ElectronicdgSchedulingdgappointmentdg-dgcorrectdgbookdganswerāœ” āœ”

Book HarddgSchedulingdgcopydgappointmentdg-dgcorrectdgbookdganswerāœ” āœ”

Wave PatientsdgBookingdgaredgscheduleddg-dgcorrectdgdgatanswerdgthedgsameāœ” āœ”dgtimedgeachdghourdgtodgcreatedgshort- termdgflexibilitydgeachdghour. Modified WavedgbookingdgWavedgdgBookingcandgbedgdgmodified-dgcorrectdgdginanswerdgadgcoupleāœ” (^) dgāœ”ofdgdifferentdgways.dgOn e dgdga.m.exampledganddgdgoneofdgdgthispatientdgapproachdgatdg9:30dgisdgdga.m.todgscheduledgThisdghourlydgtwodgdgpatientscycledgisdgdgtorepeateddgcomedgdgatthrdg 9 oughoutdgthedgday. Double TwodgdgpatientsBookingdgaredg-dgdgcorrectscheduleddganswerdgtodgcomeāœ” āœ”dgatdgthedgsamedgtimedgtodgseedgthedgs amedgphysician.

Stream/time-Specific SchedulingdgpatientsdgdgSchedulingfordgspecificdg-dgdgtimescorrectdgatdgdganswerregularāœ”dgintervals. āœ” dgThedgam ountdgofdgtimedgallotteddgdependsdgondgthedgreasondgfordgthedgvisit. Open PatientsdgBookingdgaredgdgnot(tidaldgscheduleddgwavedgscheduling)dgfordgadgspecificdg-dgcorrectdgtime,dgdganswerbutdgtoldāœ”dgto (^) dgāœ”comedgind g.atdgintermittentdgtimes.dgTheydgaredgseendgindgthedgorderdgindgwhichdgthedgarrive

Cluster BookingdgordgdgCategorizationadgnumberdgofdgpatientsdgBookingdgwhodg-dgcorrectdghavedgspecificdganswerdgāœ”needs āœ”dgtogetherdgat dgthedgsamedgtimedgofdgday. Matrix Adggriddg-dgdgcorrectwithdgtimedganswerdgslotsāœ”dgblocked āœ” dgoutdgwhendgphysiciansdgaredgunavailabl edgordgthedgofficedgisdgclosed. Template Adgdocumentdg-dgcorrectdgwithdgdgansweradgpresetāœ”dg (^) formatāœ” dgthatdgisdguseddgasdgadgstartingdgpointdgs odgthatdgitdgdoesdgnotdghavedgedgrecreateddgeachdgtime. Screening ProceduresdgSystemdgtodgprioritizedg-dgcorrectdgthedganswerdgurgencyāœ” (^) dgofāœ”dgadgcalldgtodgdeterminedgwhendgt hedgpatientdgshoulddgbedgseen.

Electronic AndgelectronicdgMedicaldgrecorddgRecorddgofdghealthdg(EMR)dginformationdg-dgcorrectdgdganswerthatdgisāœ”dgcreated, āœ” dgaddeddgt o, adgdgsinglemanaged,dghealthdganddgcaredgrevieweddgorganization.dgbydgauthorizeddgprovidersdganddgstaffdgwithindg

Advance DocumentdgDirectivedgthatdgspellsdgFormdgoutdg-dgdgcorrectwhatdgkinddganswerdgofdgāœ”treatment āœ” dgadgpatientdgwantsdgi nill.dgthedgeventdgthatdghedgcan'tdgspeakdgfordghimself.dgAlsodgknowndgasdglivingdgw

Protected InformationdgHealthdgaboutdgInformationdghealthdgstatusdg(PHI)dgordgdg-healthdgcorrectdgcaredganswerdgthatdgāœ”can (^) dgāœ”bedglinkeddgt odgadgspecificdgindividual. What Name,dgaredgdgaddress,threedgtypesdganddgdgofmaritaldgdemographics?dgstatus. dg-dgcorrectdganswerāœ” āœ”

Health FinancialdgInsurancedgsupportdg-dgdgcorrectfordgmedicaldganswerdgneeds,āœ” āœ”dghospitalization,dgmedicallydgnec essary services.dgdiagnosticdgtestsdganddgprocedures,dganddgmaydgkindsdgofdgpreventivedg

Electronic AndgelectronicdgHealthdghealthdgRecorddgrecorddg(EHR)dgofdgdghealth--dgcorrectdganswerāœ” āœ” relateddginformationdgaboutdgadgpatientdgthatdgconformsdgtodgnationallydgrecog

nizedvieweddginteroperabilitydgbydgauthorizeddgdgstandardsprovidersdgdgthatanddgdgcanstaffdgbedgfromdgcreated,dgmoredgmanaged,dgthandgonedgdgandhealthdgre dgcaredgorganization. Co Feesdgpaymentdgcollecteddg-dgcorrectdgfromdgdganswerpatientdgāœ”at (^) dgtheāœ”dgtimedgofdgservices.

Guarantor Persondgordg-dgdgentitycorrectdgresponsibledganswerāœ” (^) dgforāœ”dgthedgremainingdgpaymentdgofdgservices dgafterdginsurancedghasdgpaid. Birthday ThedghealthdgRuledgplandg-dgcorrectdgofdgthedganswerdgparentāœ”dgwhose āœ” dgbirthdaydgcomesdgfirstdgindgthedgca lendardgyeardgisdgdesignateddgasdgthedgprimarydgplan. Healthcare dgcorrectdganswerdgCommonāœ” āœ”dgProceduredgCodingdgSystemdg(HCPCS)dg-

ocedures,^ Adggroupdgdgsupplies,ofdgcodesdgproducts,dganddgdescriptorsdganddgservices.dguseddgtodgrepresentdghealthdgcaredgpr Reimbursement Paymentdgfromdgdg-insurancedgcorrectdganswerdgcompanies.āœ” āœ”

Notice DocumentdgofdgPrivacydginformingdgPracticesdgadgpatientdg-dgcorrectdgofdgwhendganswerdgandāœ”dghow āœ”dgtheirdgPHIdgcandgbed gused. Consentdg-dgcorrectdganswerāœ” āœ” Adgpatient'sdgpermission Patient FormdgdgFinancialthatdgconfirmsdgResponsibilitydgthatdgthedgpatientdgformdgdg-isdgcorrectdgresponsibledganswerdgforāœ”dg (^) paymentsāœ” dgtod gthedgprovider. Assignment Formdgthatdgdgofauthorizesdgbenefitsdgdghealth(AOB)dginsurancedgformdg-dgcorrectdgbenefitsdganswerdgtodgbeāœ”dgsent āœ”dgdirectlydgt odgproviders. Living DocumentdgWilldgdg-thatdgcorrectdgspellsdganswerdgoutdgwhatāœ” (^) dgāœ”kinddgofdgtreatmentdgadgpatientdgwantsdgi nirective.dgthedgevendgthatdghedgcan'tdgspeakdgfordghimself.dgAlsodgknowdgasdgadvancedgd

DNR FormdgFormdgthatdgdg-statesdgcorrectdgthatdganswerdgthedgpatientāœ” āœ”dgdoesdgnotdgwantdgtodgbedgreviveddgafterd gexperiencedgadgheartdgepisodedgordgotherdgkinddgofdglife-threateningdgevent.

Encounter AdgdocumentdgFormdguseddg-dgcorrectdgtodgcollectdganswerdgdataāœ”dg (^) aboutāœ” dgelementsdgofdgadgpatientdgvisitdg that dgpurposes.dgcandgbecomedgpartdgofdgadgpatientdgrecorddgordgbedguseddgfordgmanagement

Regular WhendgdgReferraladgphysiciandg-dgcorrectdgdecidesdganswerdgthatdgāœ”adgpatient āœ” dgneedsdgtodgseedgadgspecialist.

Urgent WhendgReferraldganddgurgent,dg-dgcorrectdgbutdgdgnotanswerdglife-āœ” āœ” threatening, dgofdgquickly.dgsituationdgoccurs,dgrequiringdgthatdgthedgreferraldgbedgtakendgcare

STAT NeededdgReferraldgindgandgdg-emergencydgcorrectdganswerdgsituation,āœ” āœ”dganddgcandgbedgapproveddgimmediat ely faxeddgoverdgdocument.dgthedgtelephonedgafterdgthedgutilizationdgreviewdghasdgapproveddgthedg

Active SectiondgFilesdgofdgdg-medicaldgcorrectdgdgchartsanswerdgforāœ”dg (^) patientsāœ” dgcurrentlydgreceivingdgtreatment . Inactive SectiondgFilesdgofdgmedicaldg-dgcorrectdgchartsdganswerdgforāœ”dgpatients āœ” dgthedgproviderdghasdgnotdgseendgfo rdg 6 dgmonthsdgordglonger.

Privacy AdgHIPAAdgRuledgdgrule-dgcorrectdgthatdgdgestablishesanswerāœ” (^) dgprotectionsāœ” dgfordgthedgprivacydgofdgindiv idual'sdghealthdginformation. Individually DocumentsdgIdentifiabledgordgbitsdgofdgdginformationHealthdgInformationdgthatdgidentifydg-dgcorrectdgthedgdgpersonanswerdgāœ”ordg (^) proviāœ” dedgenoughdginformationdgsodgthatdgthedgpersondgcoulddgbedgidentified. Bookkeeping Partdgofdgthedgdg-office'sdgcorrectdgaccountingdganswerāœ”dg (^) functions,āœ” dgtodgincludedgrecording,dgclas sifying,dganddgsummarizingdgfinancialdgtransactions. Copayment Adgfixeddgfeedg-dgdgcorrectfordgadgservicedganswerdgorāœ”dg (^) medication,āœ” dgusuallydgcollecteddgatdgthedgti medgofdgservicedgordgpurchase. Deductible Thedgamountdg-dgcorrectdgadgpatientdganswerdgmustāœ”dg (^) payāœ”dgbeforedginsurancedgpaysdganything.

Coinsurance Adgformdgofdgdg-costdgcorrectdgsharingdganswerdgtheāœ”dgkicks āœ”dgindgafterdgthedgdeductibledghasdgbeendg met. Statementdg-dgcorrectdganswerāœ” āœ” Adgrequestdgfordgpayment.

Explanation AdgrecorddgdgofofdgdgaBenefitsdgpatient'sdg(EOB)dgfees.dg-dgcorrectdganswerāœ” āœ”

Accounts DocumentdgReceivabledgthatdgprovidesdgLedgerdgdetaileddg-dgcorrectdginformationdganswerāœ”dgabout āœ”dgcharges,dgpayme nts,dganddgremainingdgamountsdgoweddgtodgadgprovider. Fee-for-service Modeldgindgwhichdg-dgcorrectdgprovidersdganswerdgsetdgāœ”the (^) dgāœ”feesdgfordgproceduresdganddgservices.

Allowable ThedglimitdgAmountdgthatdgmostdg-dgdgcorrectinsurancedganswerdgplansāœ”dg (^) putāœ”dgondgthedgamountdgthatdgwilldgb edgalloweddgfordgreimbursementdgfordgadgservicedgordgprocedure. Resource-based āœ” dgRelativedgValuedgScaledg(RBRVS)dg-dgcorrectdganswerāœ”

across^ Systemdgalldgdgthatpracticesdgprovidesdgthroughoutdgnationaldgdgtheuniformdgcountry.dgpaymentsdgafterdgadjustmentsdg Medicare VoluntarydgPartdgsupplementaldgBdg-dgcorrectdgdgmedicalanswerāœ”dginsurance āœ” dgtodghelpdgpaydgfordgphysicia ns' medical-surgicaldganddgotherdgmedicaldgsuppliesdgprofessionals'dgnotdgcovereddgservices,dgbydgMedicaredgmedicaldgPartdgservices,dgA. dganddg

General DocumentdgJournaldgwheredg-dgcorrectdgtransactionsdganswerdgareāœ”dg (^) entered.āœ”

Double-entry Adgsystemdgindgbookkeepingdgwhichdgeverydg-dgdgentrycorrectdgtodgdganswerandgaccountāœ” āœ”dgrequiresdgandgopposited gentrydgtodgadgdifferentdgaccount. Subsidiary AdgdocumentdgJournalsdgwheredg-dgdgtransactionscorrectdganswerdgareāœ”dgsummarized āœ” dganddglaterdgrecordedd gindgadggeneraldgledger. Invoice Adgdocumentdg-dgcorrectdgthatdganswerdgdescribesāœ” (^) dgāœ”itemsdgpurchaseddgordgservicesdgrendereddga nddgshowsdgthedgamountdgdue. Assetsdg-dgcorrectdganswerāœ” āœ” Thedgpropertiesdgowneddgbydgadgbusiness. Equities Whatdgdgis-dgdgcorrectleftdgofdgdgassetsanswerdgafterāœ” (^) dgāœ”creditors'dgliabilitiesdghavedgbeendgsubtracte d.

Liabilities Thedgequitydg-dgcorrectdgofdgthosedganswerdgtodgwhomāœ” āœ”dgmoneydgisdgoweddg(creditors).

First-class SealeddgordgMaildgunsealeddg-dgcorrectdgtypeddganswerdgordghandwrittenāœ” āœ” dgmaterial,dgincludingdgletters, dgpostaldgcards,dgpostcards,dganddgbusinessdgreplydgmail. PriorityclassdgmaildgMaildgweighingdg-dgcorrectdgmoredganswerdgthanāœ”dg 13 āœ”dgounces. First-

Standard MaildgthatdgMaildgincludesdg-dgcorrectdgadvertising,dganswerāœ”dgpromotional, āœ” dgdirectory,dgordgeditorialdg material,dgordganydgcombinationdgofdgsuchdgmaterial. Insured MaildgdgthatMaildghasdg-dgdgcorrectinsurancedganswerdgcoverageāœ” āœ”dgagainstdglossdgordgdamage.

Registered MaildgofdgdgallMaildgclassesdg-dgcorrectdgprotecteddganswerdgbyāœ”dgregistering āœ” dganddgrequestingdgevidenc edgofdgitsdgdelivery. PackingdgSlipdg-dgcorrectdganswerāœ” āœ” Adglistdgofdgitemsdgindgadgpackage.