Download CMAA Certification Exam. and more Exams Nursing in PDF only on Docsity! CMAA Certification Exam Who oversees workplace safety? - OSHA What can be purchased with petty cash? - Postage Altering a patient's medical record is considered? - Fraud What is it called when out of pocket expenses have not been met? - Deductible What is open-hour scheduling? - Patients arrive at their own convenience If a third-party payer is requesting documentation for billed services what should be sent? - progress notes What medical record filing system protects patient's privacy and allows for expansion? - Numerical What should you give the patient when scheduling a routine visit? - Appointment reminder ACA claims can be submitted how long after services are rendered? - 12 months 1 | P a g e Medicare patient had a physical within the last 10 months and wants to schedule another physical within a week. What do you tell them? - Explain another physical cannot be scheduled for another 2 months When transmitting a medical record, what is required? - Release of Information Authorization form Employers are mandated to provide a training program to employees regarding OSHA guidelines within? - Before an employee begins work and annually What is included in the explanation of benefits? - Claim adjustments What is the presence of several large kidney stones called? - nephrolithiasis When scheduling an IP admission, what should you obtain? - the provider's order What is it called when a patient authorizes a third party payer to reimburse a provider directly by signing what? - Assignment of benefits What is arthrocentesis of the right shoulder? - surgical puncture to remove fluid from the right shoulder joint What is an appropriate way to file a complaint with OSHA? - submit an online form Patient condition to schedule with a gastroenterologist - Chron's disease 2 | P a g e Salutation to use in a block letter? - Dear Mr. Goodwin Physical exams are scheduled on a Tuesday and Thursday, what is this type of scheduling? - Cluster When should a pt's daily chart be pulled - the evening before the pt's appointment Scheduling in which patients are assigned a specific appointment time is an example of what type of scheduling? - Stream When scheduling arrangements for staff to attend a conference, what is the key step for keeping the office informed? - Distributing the itinerary The difference between EMRs and paper records? - EMRs are more security Action to take for processing incoming mail? - Shred unwanted mail Correct formatting for the provider's name and business letter? - Mary Smith, M.D The provider is called away for an emergency. What should you do with the patients in the waiting room after informing them of the emergency? - Try to reschedule the appointments before the patients leave Insurance plan that provides affordable, comprehensive, and prepaid healthcare policyholders? - HMO 5 | P a g e Patient is scheduled to have surgery and is asked to discontinue aspirin 1 week before surgery, and the pt forgot to discontinue the aspirin, what action should be taken? - Speak with the provider about rescheduling What part of Medicare pays for hospitalization? - Part A A provider notes a large hematoma on the right forearm of a pt doing a physical examination, using the SOAP method which of the following section of the MR does this belong? - objective Once a physician signs advance directives, the medical administrative assistant should have which of the following witness the signature? - Non-affiliated individual Scheduling 3 patients at one time is an example of what? - double booking What describes an urgent referral? - It takes 24 hours to receive approval and is for a non-life threatening condition. When a patient is scheduled for a follow up appointment in six months when should the MOA call to remind the patient of the appointment? - One day before the appointment The MOA is scheduling a procedure for a patient at an outside surgical center, what is the following information that the MOA should communicate to the pt? - The pre-procedure home instructions What action should the MOA take each time an established patient checks in for an appointment? - Obtain verbal confirmation of demographic information 6 | P a g e A patient has a pleural effusion and needs a procedure to remove the unwanted fluid, what type of procedure will be performed? - Thoracentesis What is used for billing purposes and must be attached to the patient's chart for the provider to complete? - encounter form The MOA receives a call from a father who wants to speak to clinical staff about the correct dosage of medicine for his infant. What information should be obtained for the message from the caller? - time of call What action should the MOA take when collecting monies owed by a pt? - Clarify the pt's financial responsibility A type of Medicare insurance that covers IP and OP? - Part C -otomy is a suffix meaning? - to cut into What is acceptable to request on a patient sign in sheet? - Appointment time The MOA should obtain information about hazardous substances by referring to? - MSDS The MOA is entering laboratory charges for a patient whose results indicate a high concentration of fat in the blood. What is the term for this condition? - Hyperlipidemia The MOA is scheduling a patient who is pregnant for diagnostic procedure that does not use ionizing radiation. What type of procedure should be scheduled? - 7 | P a g e The MOA is scheduling an electroencephalogram for a patient. What explanation should be given to the pt for the type of procedure being done? - This procedure records your brain's electrical activity The MOA should obtain what before a pt's PHI information? - Signed release of information from the pt Which of the following is enforced by the DHHS and sets standards for laboratory testing? - CLIA What should be included on a claim form? - NPI When the MOA is submitting to a secondary insurance for an office visit that costs $36 and the patient has an insurance that has an 80/20 split. How much should be submitted? - $72 What is a step in the annotation process? - Highlighting text What is a court order to mandate appearance and produce medical records for a trial called? - subpoena duces-tecum When an MOA has a pt with an existing worker's compensation case, what action needs to be taken? - Obtain the carrier case number What should the MOA consult to find the proper method of scheduling an appointment for a particular office? - Practice policy manual A pt is identified as a smoker in her medical record and request a medical record amendment due to her cessation of smoking was 15 years earlier. The patient is exercising what? - 10 | P a g e Confidentiality of health information A patient when leaving asks to pay 10% of $100. This is called what? - coinsurance Root word meaning "swallow"? - Phag When creating a retention schedule for patient medical records, a medical administrative assistant should consult which of the following? - state guidelines A pt wants to update her medical record to include medication sensitivity information. What action should the MOA take? - make a new entry to update the previous information Prefix that means muscle? - My- Type of scheduling that schedules more than one patient at the same time but allows adequate time within the hour to all scheduled patients? - Wave The MOA's function in the audit process? - maintaining day sheets Which of the following allows employees information regarding workplace safety? - Right to Know law What is included in an explanation of benefits? - Claim adjustments 11 | P a g e A patient calls with a question about her prescription dosage as it relates to her condition. what should the MOA do? - Take a message for the physician An abbreviation for a type of insurance plan? - POS What does POS stand for? - Point of service Prefix that means masculine? - Andr- Several patient cancel appointments for the day. What action should the MOA take? - Contact patients who are on the waiting list? A MOA should take what action when documenting a prescription refill? - Date and initial the prescription refill on the patient's medical record What is the purpose of an encounter form? - To save time and improve accuracy in data entry 12 | P a g e