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CMAA Certification Exam
Who oversees workplace safety? - OSHA What can be purchased with petty cash? - Postage Altering a patient's medical record is considered? - Fraud What is it called when out of pocket expenses have not been met? - Deductible What is open-hour scheduling? - Patients arrive at their own convenience If a third-party payer is requesting documentation for billed services what should be sent? - progress notes What medical record filing system protects patient's privacy and allows for expansion? - Numerical What should you give the patient when scheduling a routine visit? - Appointment reminder ACA claims can be submitted how long after services are rendered? - 12 months
Medicare patient had a physical within the last 10 months and wants to schedule another physical within a week. What do you tell them? - Explain another physical cannot be scheduled for another 2 months When transmitting a medical record, what is required? - Release of Information Authorization form Employers are mandated to provide a training program to employees regarding OSHA guidelines within? - Before an employee begins work and annually What is included in the explanation of benefits? - Claim adjustments What is the presence of several large kidney stones called? - nephrolithiasis When scheduling an IP admission, what should you obtain? - the provider's order What is it called when a patient authorizes a third party payer to reimburse a provider directly by signing what? - Assignment of benefits What is arthrocentesis of the right shoulder? - surgical puncture to remove fluid from the right shoulder joint What is an appropriate way to file a complaint with OSHA? - submit an online form Patient condition to schedule with a gastroenterologist - Chron's disease
What should be verified on a referral? - Insurance coverage What mail services are most commonly used by facilities? - First class mail What is the proper way to dispose of an expired chemical cleaning product? - MSDS How do you reconcile a bank deposit at the end of the day? - Make srue the total value of cash/checks equals the deposit slip amounts? What should be included in the compliance plan when training new MOA's? - HIPAA Compliance Having a sign in sheet that includes a patient's name and provider is an example of? - incidental disclosure After turning off the alarm system when opening the office for the morning, what is the next thing the MOA should do? - Access the answering machine What is required for a clean claim for an established patient? - Encounter form A patient's demographic form should be checked for accuracy against which of the following? - driver's license Suffix that relates to falling or prolapsing? - -ptosis
Salutation to use in a block letter? - Dear Mr. Goodwin Physical exams are scheduled on a Tuesday and Thursday, what is this type of scheduling? - Cluster When should a pt's daily chart be pulled - the evening before the pt's appointment Scheduling in which patients are assigned a specific appointment time is an example of what type of scheduling? - Stream When scheduling arrangements for staff to attend a conference, what is the key step for keeping the office informed? - Distributing the itinerary The difference between EMRs and paper records? - EMRs are more security Action to take for processing incoming mail? - Shred unwanted mail Correct formatting for the provider's name and business letter? - Mary Smith, M.D The provider is called away for an emergency. What should you do with the patients in the waiting room after informing them of the emergency? - Try to reschedule the appointments before the patients leave Insurance plan that provides affordable, comprehensive, and prepaid healthcare policyholders? - HMO
A patient has a pleural effusion and needs a procedure to remove the unwanted fluid, what type of procedure will be performed? - Thoracentesis What is used for billing purposes and must be attached to the patient's chart for the provider to complete? - encounter form The MOA receives a call from a father who wants to speak to clinical staff about the correct dosage of medicine for his infant. What information should be obtained for the message from the caller? - time of call What action should the MOA take when collecting monies owed by a pt? - Clarify the pt's financial responsibility A type of Medicare insurance that covers IP and OP? - Part C -otomy is a suffix meaning? - to cut into What is acceptable to request on a patient sign in sheet? - Appointment time The MOA should obtain information about hazardous substances by referring to? - MSDS The MOA is entering laboratory charges for a patient whose results indicate a high concentration of fat in the blood. What is the term for this condition? - Hyperlipidemia The MOA is scheduling a patient who is pregnant for diagnostic procedure that does not use ionizing radiation. What type of procedure should be scheduled? -
MRI
Needle Stick Safety and Prevention Act, what information should be included in the needle stick and sharps injury log? - location of incident What should the MOA do when making a financial policy change? - Notify all patients of the schedule policy change What informs patient the practice will charge a fee for a no-show? - financial policy The class of mail that provides the greatest security for items of monetary value? - Registered mail When a hazard is present in a facility that is not specifically addressed by OSHA what applies? - The employees are covered under the general water duty clause What is the best financial approach for the MOA to take to minimize collection amounts? - Maintain current pt information Fee schedules are based on what? - RBRVS What does RBRVS stand for? - Resource based relative value scale OSHA reviews what every year to ensure compliance? - Bloodborne Pathogens Standard What patient information is required on the encounter form? -
The MOA is scheduling an electroencephalogram for a patient. What explanation should be given to the pt for the type of procedure being done? - This procedure records your brain's electrical activity The MOA should obtain what before a pt's PHI information? - Signed release of information from the pt Which of the following is enforced by the DHHS and sets standards for laboratory testing? - CLIA What should be included on a claim form? - NPI When the MOA is submitting to a secondary insurance for an office visit that costs $36 and the patient has an insurance that has an 80/20 split. How much should be submitted? - $ What is a step in the annotation process? - Highlighting text What is a court order to mandate appearance and produce medical records for a trial called? - subpoena duces-tecum When an MOA has a pt with an existing worker's compensation case, what action needs to be taken?
- Obtain the carrier case number What should the MOA consult to find the proper method of scheduling an appointment for a particular office? - Practice policy manual A pt is identified as a smoker in her medical record and request a medical record amendment due to her cessation of smoking was 15 years earlier. The patient is exercising what? -
Confidentiality of health information A patient when leaving asks to pay 10% of $100. This is called what? - coinsurance Root word meaning "swallow"? - Phag When creating a retention schedule for patient medical records, a medical administrative assistant should consult which of the following? - state guidelines A pt wants to update her medical record to include medication sensitivity information. What action should the MOA take? - make a new entry to update the previous information Prefix that means muscle? - My- Type of scheduling that schedules more than one patient at the same time but allows adequate time within the hour to all scheduled patients? - Wave The MOA's function in the audit process? - maintaining day sheets Which of the following allows employees information regarding workplace safety? - Right to Know law What is included in an explanation of benefits? - Claim adjustments
