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CMAA Certification Exam
Who oversees workplace safety? - correct answer ✔✔OSHA What can be purchased with petty cash? - correct answer ✔✔Postage Altering a patient's medical record is considered? - correct answer ✔✔Fraud What is it called when out of pocket expenses have not been met? - correct answer ✔✔Deductible What is open-hour scheduling? - correct answer ✔✔Patients arrive at their own convenience If a third-party payer is requesting documentation for billed services what should be sent? - correct answer ✔✔progress notes What medical record filing system protects patient's privacy and allows for expansion? - correct answer ✔✔Numerical What should you give the patient when scheduling a routine visit? - correct answer ✔✔Appointment reminder ACA claims can be submitted how long after services are rendered? - correct answer ✔✔12 months Medicare patient had a physical within the last 10 months and wants to schedule another physical within a week. What do you tell them? - correct answer ✔✔Explain another physical cannot be scheduled for another 2 months When transmitting a medical record, what is required? - correct answer ✔✔Release of Information Authorization form
Employers are mandated to provide a training program to employees regarding OSHA guidelines within?
- correct answer ✔✔Before an employee begins work and annually What is included in the explanation of benefits? - correct answer ✔✔Claim adjustments What is the presence of several large kidney stones called? - correct answer ✔✔nephrolithiasis When scheduling an IP admission, what should you obtain? - correct answer ✔✔the provider's order What is it called when a patient authorizes a third party payer to reimburse a provider directly by signing what? - correct answer ✔✔Assignment of benefits What is arthrocentesis of the right shoulder? - correct answer ✔✔surgical puncture to remove fluid from the right shoulder joint What is an appropriate way to file a complaint with OSHA? - correct answer ✔✔submit an online form Patient condition to schedule with a gastroenterologist - correct answer ✔✔Chron's disease Who is responsible for setting the standards against blood borne pathogens? - correct answer ✔✔OSHA Creating an invoice for the remaining percentage of an encounter fee, this portion is what? - correct answer ✔✔coinsurance Patient needs a gallbladder removed and should be scheduled for what procedure? - correct answer ✔✔Cholecystectomy Pediatric clinic area should include what? - correct answer ✔✔Artificial plants and floral arrangements Medical office stays in compliance by manually updating which parts of the encounter form? - correct answer ✔✔Diagnosis codes
What is required for a clean claim for an established patient? - correct answer ✔✔Encounter form A patient's demographic form should be checked for accuracy against which of the following? - correct answer ✔✔driver's license Suffix that relates to falling or prolapsing? - correct answer ✔✔-ptosis Salutation to use in a block letter? - correct answer ✔✔Dear Mr. Goodwin Physical exams are scheduled on a Tuesday and Thursday, what is this type of scheduling? - correct answer ✔✔Cluster When should a pt's daily chart be pulled - correct answer ✔✔the evening before the pt's appointment Scheduling in which patients are assigned a specific appointment time is an example of what type of scheduling? - correct answer ✔✔Stream When scheduling arrangements for staff to attend a conference, what is the key step for keeping the office informed? - correct answer ✔✔Distributing the itinerary The difference between EMRs and paper records? - correct answer ✔✔EMRs are more security Action to take for processing incoming mail? - correct answer ✔✔Shred unwanted mail Correct formatting for the provider's name and business letter? - correct answer ✔✔Mary Smith, M.D The provider is called away for an emergency. What should you do with the patients in the waiting room after informing them of the emergency? - correct answer ✔✔Try to reschedule the appointments before the patients leave
Insurance plan that provides affordable, comprehensive, and prepaid healthcare policyholders? - correct answer ✔✔HMO Patient is scheduled to have surgery and is asked to discontinue aspirin 1 week before surgery, and the pt forgot to discontinue the aspirin, what action should be taken? - correct answer ✔✔Speak with the provider about rescheduling What part of Medicare pays for hospitalization? - correct answer ✔✔Part A A provider notes a large hematoma on the right forearm of a pt doing a physical examination, using the SOAP method which of the following section of the MR does this belong? - correct answer ✔✔objective Once a physician signs advance directives, the medical administrative assistant should have which of the following witness the signature? - correct answer ✔✔Non-affiliated individual Scheduling 3 patients at one time is an example of what? - correct answer ✔✔double booking What describes an urgent referral? - correct answer ✔✔It takes 24 hours to receive approval and is for a non-life threatening condition. When a patient is scheduled for a follow up appointment in six months when should the MOA call to remind the patient of the appointment? - correct answer ✔✔One day before the appointment The MOA is scheduling a procedure for a patient at an outside surgical center, what is the following information that the MOA should communicate to the pt? - correct answer ✔✔The pre-procedure home instructions What action should the MOA take each time an established patient checks in for an appointment? - correct answer ✔✔Obtain verbal confirmation of demographic information A patient has a pleural effusion and needs a procedure to remove the unwanted fluid, what type of procedure will be performed? - correct answer ✔✔Thoracentesis
The class of mail that provides the greatest security for items of monetary value? - correct answer ✔✔Registered mail When a hazard is present in a facility that is not specifically addressed by OSHA what applies? - correct answer ✔✔The employees are covered under the general water duty clause What is the best financial approach for the MOA to take to minimize collection amounts? - correct answer ✔✔Maintain current pt information Fee schedules are based on what? - correct answer ✔✔RBRVS What does RBRVS stand for? - correct answer ✔✔Resource based relative value scale OSHA reviews what every year to ensure compliance? - correct answer ✔✔Bloodborne Pathogens Standard What patient information is required on the encounter form? - correct answer ✔✔Account number The legal term that describes failure to exercise treatment that causes harm to a patient? - correct answer ✔✔Negligence The MOA observes a pt arriving for an appointment who is diaphoretic and coughing excessively. What action should be taken? - correct answer ✔✔Escort patient to an exam room and wait for the provider A pt submits 15$ each time he receives treatment. The MOA should recognize the amount being applied to what part of the pt's insurance payments? - correct answer ✔✔Copayment An insurance carrier sends payment to a provider. What is included with the check? - correct answer ✔✔Remittance advice Main purpose of the day sheet? - correct answer ✔✔To ensure accurate accounting
A pt calls to request an immunization record emailed to her. What action should the MOA take? - correct answer ✔✔Check pt file for written authorization An emancipated minor is scheduled for an amniocentesis. What type of consent is required? - correct answer ✔✔informed consent When submitting claims to a third party payer the MOA should retrieve information from what? - correct answer ✔✔Encounter form The MOA should do what first when processing mail? - correct answer ✔✔sort The MOA is scheduling an electroencephalogram for a patient. What explanation should be given to the pt for the type of procedure being done? - correct answer ✔✔This procedure records your brain's electrical activity The MOA should obtain what before a pt's PHI information? - correct answer ✔✔Signed release of information from the pt Which of the following is enforced by the DHHS and sets standards for laboratory testing? - correct answer ✔✔CLIA What should be included on a claim form? - correct answer ✔✔NPI When the MOA is submitting to a secondary insurance for an office visit that costs $36 and the patient has an insurance that has an 80/20 split. How much should be submitted? - correct answer ✔✔$ What is a step in the annotation process? - correct answer ✔✔Highlighting text What is a court order to mandate appearance and produce medical records for a trial called? - correct answer ✔✔subpoena duces-tecum
A patient calls with a question about her prescription dosage as it relates to her condition. what should the MOA do? - correct answer ✔✔Take a message for the physician An abbreviation for a type of insurance plan? - correct answer ✔✔POS What does POS stand for? - correct answer ✔✔Point of service Prefix that means masculine? - correct answer ✔✔Andr- Several patient cancel appointments for the day. What action should the MOA take? - correct answer ✔✔Contact patients who are on the waiting list? A MOA should take what action when documenting a prescription refill? - correct answer ✔✔Date and initial the prescription refill on the patient's medical record What is the purpose of an encounter form? - correct answer ✔✔To save time and improve accuracy in data entry
