CMAA Exam Study Guide, Exams of Nursing

The cmaa exam study guide is a comprehensive resource for individuals preparing to take the certified medical administrative assistant (cmaa) exam. A wide range of topics related to medical office administration, including patient scheduling, insurance claims processing, medical record management, and regulatory compliance. The study guide provides detailed explanations and practice questions to help candidates understand the key concepts and skills required for the cmaa certification. By studying this document, students can gain the knowledge and confidence needed to successfully pass the cmaa exam and demonstrate their proficiency in medical office administration.

Typology: Exams

2024/2025

Available from 09/16/2024

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CMAA EXAM STUDY GUIDE Latest Update
2024
when should an MA assistant schedule a return appointment
for a pt - Correct Answer โœ… when pt checks out
proper protocol when following up on nonpayment and of
claims from third party payers - Correct Answer โœ… notify the
pt of the claim; contact third party payer
when reviewing a pts history, a cmaa should identify the
acronyms as setting for medical care - Correct Answer โœ…
SNF
which of the following is a characteristic of a block style letter
- Correct Answer โœ… salutations is flushed left
which new patient form becomes part of the pt medical
record - Correct Answer โœ… health history
in which of the following places should the office computer
back up information stored - Correct Answer โœ… in an offsite
location
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when should an MA assistant schedule a return appointment for a pt - Correct Answer โœ… when pt checks out proper protocol when following up on nonpayment and of claims from third party payers - Correct Answer โœ… notify the pt of the claim; contact third party payer when reviewing a pts history, a cmaa should identify the acronyms as setting for medical care - Correct Answer โœ… SNF which of the following is a characteristic of a block style letter

  • Correct Answer โœ… salutations is flushed left which new patient form becomes part of the pt medical record - Correct Answer โœ… health history in which of the following places should the office computer back up information stored - Correct Answer โœ… in an offsite location

information that needs to be removed from the sign in sheet - Correct Answer โœ… the full name of the pt a provider will be out of the office. the cmaa action would take first - Correct Answer โœ… update the schedule to reflect provider is away before releasing medical records - Correct Answer โœ… ask pt to sign a release form requesting record which of the following owns a pt medical record - Correct Answer โœ… creator reason why the cmaa would print and review appt schedule - Correct Answer โœ… to ensure charts are prepared rhinoplasty is the surgical repair of - Correct Answer โœ… the nose

before submitting a claim for a pt with medicaid insurance - Correct Answer โœ… contact carrier for eligibility which term is used to describe an oxygen deficiency that causes the skin to turn blue in color - Correct Answer โœ… cyanosis correspondence between a pt and a provider should be send using which mail - Correct Answer โœ… certified mail transferred from acute care hospital to a SNF allows cmaa to - Correct Answer โœ… concurrent care cmaa released records without authorization. which term describes this scenario - Correct Answer โœ… respondent superior a cmaa is composing a collection letter. which actions should assistant take - Correct Answer โœ… individualize collection letter

date labeled used as a follow up method should be checked daily - Correct Answer โœ… tickler file during the checkout the cmaa is required to - Correct Answer โœ… check encounter form to see if a follow up was required when financial policies change. which of the following is the practice's responsibility - Correct Answer โœ… mailing to pt first step to travel arrangements for providers to attend a conference - Correct Answer โœ… itinerary times the physician is not available to see pt - Correct Answer โœ… matrix who has the right to decide how and whom the information is communicated - Correct Answer โœ… provider pt who is scheduled for a surgery and has questions about complications are directed to - Correct Answer โœ… provider

blood borne pathogens standards all under which agency - Correct Answer โœ… OSHA ABN provides which information - Correct Answer โœ… identified service medicare will not pay an urgent referral to a specialist should be expected within what time frame - Correct Answer โœ… 24 hours which of the following requires as MSDS - Correct Answer โœ… chemical solutions which of the following parts of medicare covers physicians devices - Correct Answer โœ… part B a mother and father both have coverage for their child. according to birthday rule who will pay - Correct Answer โœ… parent whose birthday comes first in calendar year when releasing confidential info, who has right to decide how information is communicated - Correct Answer โœ… the pt

a cmaa should do which of the following when greeting a pt - Correct Answer โœ… address the pt by full name in chart ensure security compliance nan electronic health record system by - Correct Answer โœ… keeping system logged out when not in use should be done to endure appropriate transmission of PHI to another provider - Correct Answer โœ… a fax cover sheet confidentiality disclosure statement a cmaa can find which of the following information on a medical history form - Correct Answer โœ… social history which forms becomes part of the medical history - Correct Answer โœ… health history daily appointments scheduled is printed out in advanced because - Correct Answer โœ… to ensure charts are prepared

example of an incidental disclosure - Correct Answer โœ… having a sign in sheet detailing the reason for each pt visit at check in where is HIPAA compliance required - Correct Answer โœ… in all of medical organizations and must be part of the compliance plan when are stat referrals used - Correct Answer โœ… in emergent situations when are urgent referrals used - Correct Answer โœ… ncnlife threatening situation and are approved within 24 hours what is capitation payment - Correct Answer โœ… form on managed care designed to have the physician provide health care to his members for a fixed payment at a contradicted interval RBRVS - Correct Answer โœ… resource based relative value scale

schema used to determine how much money medical providers should be paid. it is partially used by medicare in the US and by nearly all health maintenance organizations (HMO) when is release of info authorization needed - Correct Answer โœ… when a cmaa transmits a medical record HITECH - Correct Answer โœ… collects delinquent accounts day sheet - Correct Answer โœ… ensures accounts accounting OSHA - Correct Answer โœ… oversees work place safety encounter form - Correct Answer โœ… form needed for reimbursement is an invoice considered a final record - Correct Answer โœ… no and it should not be stored

when are tickler files used - Correct Answer โœ… reminders and are based on the needs of pt when is a doctors order needed - Correct Answer โœ… for all diagnostic procedures what is the cmaa function in the audit process - Correct Answer โœ… maintain day sheets when is cmaa required to maintain a disclosure log - Correct Answer โœ… when providing PHI to authorized recipients what is cmaa first step to obtain when scheduling an in- patient admission - Correct Answer โœ… physicians order. malfeasance - Correct Answer โœ… wrongdoing, especially by public officials nonfeasance - Correct Answer โœ… failure to perform an act that is required by law

negligence - Correct Answer โœ… unintentional tort alleged when a person may have performed or failed to perform an act that a reasonable person would not or would not have done in similar circumstances misdemeanor - Correct Answer โœ… if a provider fails to reports pt informations regarding child abuse, the provider may be charged with this block style - Correct Answer โœ… most efficient what is a practice analysis - Correct Answer โœ… financial report. gives financial snapchat of how the business performed and is generated by the practice management systems MSN - Correct Answer โœ… medicare version of an explanation of benefits