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COMPETENCY BASED LEARNING MATERIAL
Sector: ELECTRONICS
Qualification Title: Computer Systems Servicing NC II
Unit of Competency: Install and Configure Computer Systems
Module Title: Installing and Configuring Computer Systems
Department of Education
DIFFUN HIGH SCHOOL
Diffun, Quirino
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COMPETENCY BASED LEARNING MATERIAL

Sector: ELECTRONICS

Qualification Title: Computer Systems Servicing NC II

Unit of Competency: Install and Configure Computer Systems

Module Title: Installing and Configuring Computer Systems

Department of Education

DIFFUN HIGH SCHOOL

Diffun, Quirino

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^1 of 96 Donald B. Mandac Revision # 0

HOW TO USE THIS MODULE

Welcome to the Module “Installing and Configuring Computer Systems”****. This module contains training materials and activities for you to complete. The unit of competency “Install and Configure Computer Systems” contains knowledge, skills and attitudes required for a Computer System Servicing NC II course. You are required to go through a series of learning activities in order to complete each of the learning outcomes of the module. In each learning outcome there are Information Sheets, Job Sheets, Operation Sheets , and Activity Sheets. Follow these activities on your own and answer the Self-Check at the end of each learning activity. If you have questions, don’t hesitate to ask your facilitator for assistance. Recognition of Prior Learning (RPL) You may already have some of the knowledge and skills covered in this module because you have: o been working for some time o already have completed training in this area. If you can demonstrate to your teacher that you are competent in a particular skill or skills, talk to him/her about having them formally recognized so you don’t have to do the same training again. If you have a qualification or Certificate of Competency from previous trainings show it to your teacher. If the skills you acquired are still current and relevant to this module, they may become part of the evidence you can present for RPL. If you are not sure about the currency of your skills, discuss it with your teacher. After completing this module ask your teacher to assess your competency. Result of your assessment will be recorded in your competency profile. All the learning activities are designed for you to complete at your own pace. Inside this module you will find the activities for you to complete followed by relevant information sheets for each learning outcome. Each learning outcome may have more than one learning activity.

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^3 of 96 Donald B. Mandac Revision # 0

MODULE CONTENT

UNIT OF COMPETENCY: Install and Configure Computer Systems MODULE TITLE: Installing and Configuring Computer Systems MODULE DESCRIPTOR: This module covers the outcomes required in installing and configuring desktop and workstation computers systems. It consists of competencies to assemble computer hardware, install operating system and drivers for peripherals/devices, and install application software as well as to conduct testing and documentation NOMINAL DURATION: 10 hours LEARNING OUTCOME NO. 1 ASSEMBLE COMPUTER HARDWARE Contents:

  1. OH&S policies and procedures
  2. Tools, equipment and testing devices
  3. Computer hardware
  4. Operating system
  5. Established installation procedures
  6. Peripherals/devices
  7. Application software
  8. Stress test

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^4 of 96 Donald B. Mandac Revision # 0 Assessment Criteria

  1. Unit assembly is planned and prepared to ensure Occupational Health and Safety policies and procedures are followed, the work is appropriately sequenced in accordance with requirements
  2. Appropriate personnel are consulted to ensure the work is coordinated effectively with others involved on the work site
  3. Devices/systems are obtained in accordance with established procedures and to comply with requirements
  4. Location in which devices / systems are to be installed is determined from job requirements
  5. Materials necessary to complete the work are obtained in accordance with established procedures and checked against job requirements
  6. Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with established procedures and checked for correct operation and safety
  7. Preparatory work is checked to ensure no unnecessary damage has occurred and complies with requirements Conditions The students/trainees must be provided with the following:  PC or workstations

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^6 of 96 Donald B. Mandac Revision # 0 Assessment Criteria

  1. Installation planned and prepared to ensure that safety measures, policies and procedures followed, and that work is appropriately sequenced in accordance with the industry standards
  2. Technical personnel consulted to ensure that the work coordinated effectively with others involved on the worksite
  3. Computer systems and network devices obtained in accordance with the established procedures and to comply with requirements
  4. Location where devices and systems to be installed is determined from job requirements
  5. Materials necessary to complete the work obtained in accordance with established procedures and checked against job requirements
  6. Tools, equipment and testing devices needed to carry out the installation work obtained in accordance with established procedures and checked for correct operation and safety
  7. Preparatory work checked to ensure that no unnecessary damage has occurred and that work complies with requirements
  8. OH&S policies and procedures for installing devices/systems are followed
  9. Devices / systems are installed in accordance with requirements, without damage or distortion to the surrounding environment or services

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^7 of 96 Donald B. Mandac Revision # 0

  1. Variation to devices / systems installation is carried out in accordance to customer/client requirements
  2. Devices / systems are terminated and connected in accordance with requirements
  3. Unplanned events or conditions are responded to in accordance with established procedures
  4. Approval is obtained in accordance with established procedures from appropriate personnel before any contingencies are implemented
  5. On-going checks of the quality of the work are undertaken in accordance with established procedures
  6. OH&S policies and procedures are followed 16. Circuits and systems are checked as being isolated where necessary using specified testing procedures
  7. Parts or connections of the installation or service that are removed in order to conduct the test are stored to protect against loss or damage and in accordance with established procedures
  8. Unplanned events or conditions are responded to in accordance with established procedures

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^9 of 96 Donald B. Mandac Revision # 0 5.2. Philips head screwdriver 5.3. Long nosed pliers 5.4. Allen bit wrench Assessment Method:

  1. Hands-on
  2. Direct observation
  3. Practical demonstration
  4. Oral and written exam

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^10 of 96 Donald B. Mandac Revision # 0 Learning Experience Learning Outcome No. 1 ASSEMBLE COMPUTER HARDWARE Learning Activities Special Instruction

1. Read Information Sheet 1.1-1 on Occupational Health & Safety (OHS) Policies and Procedures. 2. Answer Self-Check 1.1- 1 Compare Answers to Answer key 1.1- 1 3. Read Information Sheet 1.1- 2 on basic requirements for a well planned project based Installation Service. 4. Answer Self-Check 1.1-2. Compare Answers to Answer key 1.1- 2. 7. Read Information Sheet 1.1-3 on the fundamentals structures and types of Operating System 8. Answer Self-Check 1.1-3. Compare Answers to Answer key 1.1- 3 9. Guided by Information Sheet 1.1- 4, proceed to the tool room and do Task Sheet 1.1-5 on identifying computer components and peripherals Observe safety in the workplace. Trainee/trainer evaluates performance/output using performance checklist 1.1-4 and makes recommendations.

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^12 of 96 Donald B. Mandac Revision # 0

INFORMATION SHEET NO. 1.1- 1

OCCUPATIONAL HEALTH AND SAFETY POLICIES AND PROCEDURES

LEARNING OBJECTIVES :

After reading of this Information Sheet, you should be able to:

  1. Identify the basic precautions and procedures in planning, preparing, installing and testing of computer hardware and software.
  2. Determine the effects of computers to the people, health risk, and to the environment. During installation and initial test, careful planning and preparation are to be done. To avoid personal injury and damages to wiring due to sharp pins on connectors and printed circuit assemblies, rough chassis edges and corners, and hot components. Adhere to warnings and limitations regarding accessibility into areas designated only for authorized technical personnel. CONCEPT DEVELOPMENT: SOME BASIC PRECAUTIONS AND PROCEDURES:  Before starting the installation, read carefully the documentation and procedures on any hardware and software settings that may be required.  Failure to do the proper jumper setting may cause damage to your CPU.  Without an effective cooling fan, the CPU can overheat and cause damage to both CPU and the motherboard.  Each bank must have the same size and type of memory installed in pairs.

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^13 of 96 Donald B. Mandac Revision # 0  Before adding and removing any other system components, make sure that you unplug your power supply. Failure to do so may cause damage to your motherboard and in the system component.  Test the computer, insuring that it meets the necessary system requirements before booting up.  If the computer does not pass any of the power on self-test (POST), the computer will receive an irregular power on self-test. An irregular POST is a beep code which is different from the standard beep which can either be no beeps at all or a combination of different beeps. EFFECTS OF COMPUTERS Some effects of computers relating to the violation of privacy, the impact on the labor force, health risks, and the impact on the environment.

1. Violation of Privacy Nearly every life event is stored in a computer somewhere--in medical records, credit reports, tax records, etc. It is crucial that personal and confidential records be protected properly. In many instances, where these records were not properly protected, individuals have found their privacy violated and identities stolen. 2. Impact on Labor Force Although computers have improved productivity in many ways and created an entire industry with hundreds of thousands of new jobs, the skills of millions of workers and managers have been replaced by computers. Thus, it is crucial that workers keep their education up-to-date. A separate impact on the labor force is that some companies are outsourcing jobs to foreign countries instead of keeping their homeland labor force employed.

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^15 of 96 Donald B. Mandac Revision # 0

SELF-CHECK NO. 1.1- 1

A. IDENTFICATION

Direction: Identify the Precautions and Procedures write TRUE if the statement is correct and FALSE if the statement is wrong.

  1. Failure to do the proper jumper setting may cause damage to your CPU.
  2. After adding and removing any other system components, make sure that you unplug your power supply.
  3. Test the computer, insuring that it meets the necessary system requirements before booting up.
  4. With an effective cooling fan, the CPU can overheat and cause damage to both CPU and the motherboard.
  5. After starting the installation, read carefully the documentation and procedures on any hardware and software settings that may be required. B. MATCHING TYPE Direction: Select your answer on the choices below that will correspond on the statement. Write the letter of your answer on the space provided. A. Violation of Privacy B. Impact on the Environment C. Public Safety D. Health Risk E. Impact on Labor Force

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^16 of 96 Donald B. Mandac Revision # 0

  1. Computer manufacturing processes and computer waste are depleting natural resources and polluting the environment.
  2. Although computers have improved productivity in many ways and created an entire industry with hundreds of thousands of new jobs, the skills of millions of workers and managers have been replaced by computers.
  3. It is crucial that personal and confidential records be protected properly.
  4. Adults, teen, and children around the world are using computers to share publicly their photos, videos, journals, music, and other personal information.
  5. Prolonged or improper computer use can lead to injuries or disorders of the hands, wrists, elbows, eyes, necks, and back. Compare your answers with the Answer Key on the next page. If you get 80% and above, then you may proceed to the next activity but if not, master the lesson and take the Self-Check again.

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^18 of 96 Donald B. Mandac Revision # 0

INFORMATION SHEET NO. 1.1- 2

BASIC REQUIREMENTS FOR A PLANNED INSTALLATION

LEARNING OBJECTIVES :

After reading this Information Sheet, you should be able to:

  1. Prepare the required documents or forms before you do a well-planned installation
  2. Identify the qualifications to be a certified hardware professional so that you could be allowed and authorized to do a well-planned installation Are you the person everyone calls when they have a computer problem? Have you considered getting paid for fixing near-fatal errors and turning your PC prowess into a business? According a recent report, sales of computer services are expected to exceed $47 billion this year in the U.S. alone, with PC repair leading the way. But there are some requirements that you need to know before joining the bandwagon of Computer Hardware Servicing trade, like document/forms (e.g. Job Orders, Request Forms, and Report Sheets) and qualifications for personnel in repairing computers. REQUIRED DOCUMENTS/FORMS: A. Job Order A Job order (known as works order outside of the United States because the work is produced in a manufacturing area known as the works ) or job order (sometimes job ticket or work ticket , as it often has some type of ticket attached) is an order received by an organization from a customer or client, or an order created internally within the organization. A work order may be for products or services.

CBLM Computer System Servicing,NC II Installing and Configuring Computer Date Developed: March 2, Date Revised: Document No. DHS CSS- 001 - 16 Issued by: Developed by:^ Page^19 of 96 Donald B. Mandac Revision # 0 In a manufacturing environment, a work order is converted from a sales order to show that work is about to be begin on the manufacture, building or engineering of the products requested by the customer. In a service environment, a work order can be equivalent to a service order where the WO records the location, date and time the service is carried out and the nature of work that is done. The type of personnel (e.g. job position) may also be listed on the WO. A rate (e.g. $/hr, $/week) and also the total amount of hours worked and total value is also shown on the work order. A work order may be a maintenance or repair request from students, faculty or staff in a university. Orders received from outside an organization are often dispatched (reviewed and scheduled) before being executed. Work orders may be for preventive maintenance. Contractors may use a single job work order and invoice form that contains the customer information, describes the work performed, lists charges for material and labor, and can be given to the customer as an invoice. A job order is an internal document extensively used by projects-based, manufacturing, building and fabrication businesses. A job order may be for products and/or services. In a manufacturing environment, a job order is used to signal the start of a manufacturing process and will most probably be linked to a bill of material. Hence, the job order will probably state:

  1. the quantity of the product to be manufactured, built or fabricated
  2. the amount of raw material to be used, its price and amount
  3. the types of labor required, rate (per hour or per unit) and amount
  4. the machine utilization for each machine during the routing process, its rate and amount In a service environment, a job order can be the equivalent to a work or service order where the job order records the location, date and time the service is carried out and the nature of service that was carried out. The type of personnel (e.g. job position) may also be listed on the job order. A rate (e.g. $/hr, $/week) and also the total amount of hours worked and total value is also shown. Sample Job Order Form