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CQA
audit correct answer a systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled product audit correct answer examination of a particular product or service( hardware, software,processed material) service audit correct answer an audit performed on a service product quality audit correct answer the examination or test of a product that had been previously accepted or rejected for the characteristics being audited process audit correct answer verification by evaluation of an operation or method against predetermined instructions or standards to measure conformance process audit technique correct answer is an effective audit method and offers a good alternative to auditing by clause element or department or function system audit correct answer an audit conducted on a management system quality management system audit correct answer evaluates an existing quality program to determine its conformance to company policies, contract commitments and regulation requirements environmental system audit correct answer examines a environmental management system food safety audit correct answer examines the food safety management system safety system audit correct answer examines the safety management system
desk audit correct answer is an audit of an organization documents internal audit correct answer audits of an organizations products, processes and system conducted by employees of the organization external audit correct answer audits of an organization's products, processes and system conducted by individuals who are not employees of the organization first party audit correct answer performed within the organization to measure it strengths and weaknesses against its own procedures or method second party audit correct answer is an external audit performed on a supplier by a customer or a contract organization on behalf of a customer survey correct answer an assessment or examination evaluates such things as facilities, resources, economic stability third party audit correct answer performed by an audit organization independent of the customer-supplier relationship and is free of any v conflict of interest certification and registration correct answer verify the conformance of an organizations management systems to a standard or other requirements accreditation correct answer validating or verifying the conformance of a certification body to the requirements of national and /or international criteria
performance standards correct answer documents that contain the norms or criteria against which is activity Four levels of performance standards correct answer Policies Manuals Procedural documents detailed documents, Performance Quality policies correct answer corporate policy statements, international and national quality system standards, system standards, regulatory standards and business sector standards manuals correct answer corporate manuals and plant manuals procedural documents correct answer include the step by step requirements for doing a job detailed documents correct answer these documents such as drawings, purchase orders, product specifications specifications correct answer conducting product or service audits Survey correct answer no criteria to compare the organization with the investigation client correct answer person or organization that has requested or commissioned the audit auditor correct answer is the person who plans and carries out the audit auditee correct answer the organization to be audited
professional conduct correct answer manner in which auditors conduct themselves liability correct answer degree of legal responsibility an individual or company has in a given situation code of ethics correct answer standard of conduct professionalism correct answer qualities that characterize a profession or a professional person five general standards correct answer independence professional proficiency scope of work performance of audit work management of the internal auditing department audit plan identifies correct answer purpose objective and scope of the audit auditee and the organizational units to be audited audit team members criteria being audited against logistical information such as audit dates Audit Plan correct answer roles and responsibilities of audit team members and accompanying persons such as guides and observers allocation appropriate resources to critical areas of the audit audit methods to be used identification of the auditee's representative for the audit working and reporting language of the audit audit reports topics
determination of audit purpose correct answer client or the person or organization designated by the client determines the purpose and objectives system correct answer collection of processes or elements linked to achieve a common purpose internal requirements correct answer written policies, procedures and work instructions training procedures and materials state objectives in the budget, programs, contracts defined process requirements as stated by managers of areas audited company product or service specifications external requirements correct answer customer specifications industry handbooks, published guides contract that includes references to a specific standard such as ANSI ISO 9001 determination resources correct answer audit's purpose, scope, criteria are confirmed an audit team must be assembled audit team on time constraints correct answer on-site time restrictions or allocation remote audit or eAudit average expected interview time per interviewee number of interviews time meetings data analysis and report preparation time observation of work time for single or multiple shifts or weekends records review time
meal and break times lost time due to inefficiencies such as distance from dept to dept auditor selection correct answer audit team is accountable lead auditor correct answer initiate maintain communication prepares audit plan, conducts opening, exit meetings, reviews the findings and prepares and submits an audit report checklist correct answer a set of notes and instructions about specific areas with specific questions to ask and specific techniques to use during an audit checklist mentality correct answer auditors asking only the questions on the checklist in audit after audit guidelines correct answer are additional documented instructions that are considered good audit practice that may provide additional information for conducting the audit log sheets correct answer working paper prepared in advance of an audit working papers correct answer facilitate the auditors investigation and are used to record and report results. tracing correct answer chronological progress of something as it is processed, a common and effective means of collecting objective evidence during a audit.
exit meeting agenda correct answer audit purpose objective an scope, background information, priortization of results, audit sample limitations, summary of overall effectiveness, expected follow-up actions, timing of final report summary or abstract correct answer synopsis of the audit results corrective action plan correct answer the findings or reference to it. short-term actions completed or planned, long-term corrective action planned to eliminate the root cause, the root cause of the problem, time fame and responsibilities for these actions, metrics to be used by the audience to determine the effectiveness of actions taken system correct answer a set of interrelated processes supported by an infrastructure to manage and coordinate its function effectiveness and suitability correct answer assess processes and systems in order to verify that organizational objectiveness are met
