Quality Audit Questions and Answers: Mastering Quality Management, Exams of Business Systems

A series of questions and answers related to quality audits, covering topics such as sample size determination, graphical tools for process capability, the role of the audit function, audit checklists, and strategies for assessing compliance. It also addresses communication of audit results, identification of deficiencies, and prioritization of findings. Insights into conducting effective quality audits and improving quality performance within an organization. It is useful for understanding the key aspects of quality auditing and its role in ensuring quality standards are met. The document also touches on the importance of cooperation and open dialogue during audits, as well as the need for root cause analysis and corrective action.

Typology: Exams

2024/2025

Available from 05/22/2025

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CQA
An auditor is performing an audit of a drilling machine that produces 100 pieces a day and that
is showing improved quality. Which of the following rules should be used for determining
proper sample size for a fixed level of confidence? correct answer The Sample size should be
decreased as the quality improves.
Which of the following is the most useful graphical tool for promoting and understanding of
process capability? correct answer A histogram.
Which of the following is the most fundamental role of the audit function? correct answer
Verifying the effectiveness of the organization's quality system in preventing substandard
performance.
Which of the following types of tools or techniques is considered qualitative? correct answer
Process observations
When should audit checklists be prepared? correct answer Before the field work is begun
Which of the following audit strategies is a common technique to assess compliance to a
specific requirement at all locations where that requirement is applicable? correct answer
Element Method
The fraction of nonconforming products is plotted on which of the following types of control
charts? correct answer P chart
After an external audit, the auditee may be asked to evaluate which of the following auditor
skills or elements of the audit? correct answer Interviewing, interaction, accuracy of the audit
report
Which of the following is a benefit of performing a systems audit of a current supplier? correct
answer Evaluating continuing conformance to quality standards
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CQA

An auditor is performing an audit of a drilling machine that produces 100 pieces a day and that is showing improved quality. Which of the following rules should be used for determining proper sample size for a fixed level of confidence? correct answer The Sample size should be decreased as the quality improves. Which of the following is the most useful graphical tool for promoting and understanding of process capability? correct answer A histogram. Which of the following is the most fundamental role of the audit function? correct answer Verifying the effectiveness of the organization's quality system in preventing substandard performance. Which of the following types of tools or techniques is considered qualitative? correct answer Process observations When should audit checklists be prepared? correct answer Before the field work is begun Which of the following audit strategies is a common technique to assess compliance to a specific requirement at all locations where that requirement is applicable? correct answer Element Method The fraction of nonconforming products is plotted on which of the following types of control charts? correct answer P chart After an external audit, the auditee may be asked to evaluate which of the following auditor skills or elements of the audit? correct answer Interviewing, interaction, accuracy of the audit report Which of the following is a benefit of performing a systems audit of a current supplier? correct answer Evaluating continuing conformance to quality standards

Management of an internal audit program should consider: correct answer 1. Taking ownership of the quality assurance program The authority for auditors to perform external second-party audits is provided by: correct answer The purchase contract A quality audit observation is defined as correct answer A noted item of objective evidence found during an audit The best way to communicate audit results to upper management would be to correct answer Present an evaluation of overall quality performance and provide an executive summary in the formal report The auditor's finding on products without "Accepted Material Traveler Cards" should be written against which of the following departments correct answer Shipping To determine whether a finding is minor, isolated incident or a serious, chronic problem, an auditor should consult with the: correct answer Audit Team If the audit also revealed that customer-required certifications were not included with a shipment, a finding should be written against which department? correct answer Shipping The most important item to check when auditing against a specification is the correct answer Revision level of the specification Quality system audits are directed at evaluating correct answer Quality aspect of various segments of a company's overall approach to quality management

Management Request correct answer ... During an audit, the best way to determine whether an audited process is consistent with the requirements of the relevant written procedure is by correct answer Physically observing the actual practice During an audit interview, the auditee is not providing needed information about the process. In an effort to minimize any miscommunication, the auditor should correct answer Request that the escort clarify the questions to the auditee An auditor finds deficiencies in the order entry, purchasing, product test and shipping functions of a potential supplier. Which of them should have highest priority in the audit report? correct answer Product Test Which of the following conclusions can be made by an auditor who observes that Statistical Process Control (SPC) charts posted near operator workstations are done correctly and regularly completed throughout the plant? correct answer SPC charts are available For third-party audits, which two of the following factors should be considered by the auditor when agreeing to the amount of time needed to complete corrective action correct answer The resources available to enact the corrective action The number of findings correct answer ... Why write findings correct answer To encourage root cause analysis Which of the following is an audit report technique for prioritizing audit findings correct answer Risk-benefit ratio The process information shown in the graph above is indicative of a correct answer Trend

Which of the following statistics would best describe a central tendency of a sample of data correct answer Mean Which of two conditions must be met in order to infer statistical significance about he results of an audit sample correct answer The population must be homogeneous The sample must be random