Dell Certification Test - 2019
If ePSA passes the hard drive test and still the system does not load the operating
system, what could the issue be? - correct answer Corrupt or missing operating
system
State true or false: WLAN stands for Wide Local Area Network - correct answer False
When do you select the BT disabled setting in Service Menu of Manufacturing Mode?
(SMMM) - correct answer If BT Disabled label is present inside the bottom door or
chassis
Choose all that Apply: Which of the following platform uses both Key and Button
Sequence Trigger? Select the correct responses and click submit. - correct answer
Convertible Platform and Detachable Platform
Choose all that apply: Which of the following statements are true about the New
PSU BIST? - correct answer 1.) To restart the PSU BIST: Disconnect the AC Power cord
for 15 seconds (PSU BIST reset time), and then plug-in the AC power cord 2.) To start
the PSU BIST: Plug in the AC power cord and note the LED light status 3.) Ensure to
disconnect the AC power cord from the PSU, before starting the PSU BIST
If recovery image from both system's primary hard drive and external USB key is
present, which image will the BIOS recovery 2 tool select? - correct answer Recovery
image from external USB key
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop
and determine that the LCD panel is faulty. What troubleshooting steps you will
follow before replacing the LCD Assembly? - correct answer 1.) Run ePSA, but press
esc to stop testing and regain control of the cursor. Double tap on the screen and
see if the cursor moves to your pressed location. That will determine if hardware is
needed to be replaced or it is a software problem 2.)If system boots into windows,
check device manager for USB Input device which has a white circle and a down
arrow, right click and enable it to test its functionality.
